Pro Pack Report Pro Lube Pro Message Pro
Pro. Pack • Report Pro • Lube Pro • Message Pro 1
» Pro. Pack • Report Pro ‾ Enhanced reporting with by-the-job invoicing. ‾ Customer selected ‘themed’ template includes - Affiliation logos - Credit Card Logos - Shop Web site QR code - Customer appointment QR for adding appoint to smart phone - Social CRM link logos on PDF export - Prints configurable coupons on Invoice ‾ Enhanced tech worksheets - Service History by Category, Time Line, Period selectable - User definable colors, fonts, background – make tech worksheet use same colors as selected on order screen – blue parts, green labor, etc - Manufacturer branded vehicle inspection sheets • Lube. Pro ‾ Oil Change Sticker module ‾ Auto generates next scheduled maintenance visit ‾ In calendar and creates recommendation to print on customer invoice • Message. Pro ‾ Provides cell number for shop to send and receive text messages. ‾ Provides efficient alternative to leaving messages on voicemail. ‾ No Busy signals 2
Report Pro 3
Modern, clean, easy to read printouts 4
Custom Inspection Sheets • • Multi-Point Inspection Sheet Customer/vehicle specific Tied to category service history User defined intervals, colors, titles • Include Mileage and Recommended work • Shop Branded with their Logo • Vehicle branded (i. e. Ford logo used when vehicle is a Ford) 5
Easy to configure printing options 6
Invoice customization 7
Tools and Utilities included ‾ ‾ Invoice customizing Tech worksheet preferences Customer facing inspection sheets Category assignment – ‘fixes’ unassigned lines found in database ‾ Odometer Fix/Alert utility - User interface display warning light whenever a vehicle is being recorded / written up with a odometer history of -0‾ Goodyear Dealer required sales report 8
Lube Pro • Print lube sticker without changing behavior ‾ Plus: - Integrated to messaging - LOF appointment set for next visit - Based on three conditions: 1. Miles Per day, 2. Days Open, 3. Oil Grade Preference (Good, Better, Best name definable) - Auto creates a recommendation send by Message Pro to remind customer of appointment 9
Message Pro • Communicate directly from shop management to customer and receive communications from the customer • Reads scheduled appointments and sends out service reminders automatically • Capitalizes on data created for next LOF appointment • Receive information back from customer and record response in database • “John – You have an appointment on Friday June 18, reply with ‘C’ to confirm. ” • Confirmation writes note in calendar note 10
Message Pro • Shop provided their own Message Pro Cell number – not a shared number. ‾ Provides personalized two way communication. • Alert customers their vehicle is ready • Included SMS client allows texting anyone • Use computer keyboard to ‘text’ your customers, employees, kids, wife - anybody • Receive approval for work instantly! No multiple Phone calls/Voice Mails ‾ Pop-up widow displays incoming messages which include customer name and phone number ‾ Screen displays ongoing conversation 11
Message Pro • Better manage shop calendar ‾ Direct view to WIP data and calendar events 12
Message Pro • Communicate efficiently directly from the shop managements database and calendar 13
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