Privacy protecting patron privacy in the library By

Privacy : protecting patron privacy in the library By: Callie Coward

What is privacy?

What is privacy? Dictionary. com says: 1. “State of being apart from other people or concealed from their view; solitude; seclusion” 2. “state of being dress from unwanted or undue intrusion or disturbance in one’s private life or affairs; freedom to be let alone” 3. “Freedom from damaging publicity, public scrutiny, secret surveillance, or unauthorized disclosure of one’s personal data or information, as by a government, corporation, or individual”

The background ▪ Mc. Carthyism ▪ Library Awareness Program ▪ 9/11 and the Patriot Act tenthamendmentcenter. com

What the Feds say… ▪ USA Patriot Act sections 214 -216 (2001) ▪Can access any records (check out records, computing records, phone usage) ▪Gag order in place ▪Reworked Patriot Act in 2006 ▪Must have reasonable grounds ▪No fishing expeditions ▪Administration approval ▪Can speak to lawyer ▪Section 215 can be challenged now ▪Reporting requirements increased

What NC says… ▪ “§ 125 -19. Confidentiality of library user records. ▪ (a) Disclosure. - A library shall not disclose any library record that identifies a person as having requested or obtained specific materials, information, or services, or as otherwise having used the library, except as provided for in subsection (b). ▪ (b) Exceptions. - Library records may be disclosed in the following instances: ▪ (1) When necessary for the reasonable operation of the library; ▪ (2) Upon written consent of the user; or ▪ (3) Pursuant to subpoena, court order, or where otherwise required by law. (1985, c. 486, s. 2. )”

What ALA says Code of Ethics Third article states: “We protect each library user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted. ” Privacy : an interpretation of the Library Bill of Rights (http: //www. ala. org/Template. cfm? Section=interpretations&Template=/Content. Management/ Content. Display. cfm&Content. ID=132904) Resolution reaffirming the principles of intellectual freedom in the aftermath of terrorist attacks (http: //www. ala. org/offices/oif/statementspols/ifresolutions/resolutionreaffirming)

What can the library do? ▪ Collect only what you need ▪ Clean up ▪ILL ▪Circulation records ▪ Keep it to yourself http: //thumbs. dreamstime. com/z/cleaning-up-data-20120603. jpg ▪ Create and post guidelines for public to view Be sure to talk to an attorney! Educate patrons AND staff/faculty

What can the library do? ● Check your agreements and license. See what they stipulate in regards to privacy and sharing information with third parties ● When doing ILL avoid sending the requestors name to other library ● Don’t out patron information on display ● Check your internet service provider ● ALA’s Privacy Tooklit http: //thumbs. dreamstime. com/z/internet-privacy-21185022. jpg

What’s UNCG doing Retention Guide: http: //its. uncg. edu/Records_Management/General_Schedule/Library/

References ▪ "American Library Association Guidelines for Developing a Library Privacy Policy. " ALA: American Library Association. ALA, 1 Jan. 2003. Web. 17 Mar. 2015. ▪ "Code of Ethics of the American Library Association. " ALA: American Library Association. ALA, 1 Jan. 2008. Web. 20 Mar. 2015. ▪ "Privacy Policy. " University Libraries, 1 Jan. 2010. Web. 20 Mar. 2015. ▪ "General Statutes: Libraries. " North Carolina General Assembly, 1 Jan. 1985. Web. 20 Mar. 2015. ▪ An Act To Deter and Punish Terrorist Acts in the United States and around the World, to Enhance Law Enforcement Investigatory Tools, and for Other Purposes. Washington, D. C. : United States Congress, 2001. Print. ▪ "FBI Used PATRIOT Act’s Administrative Subpoena to Get Library Records in Connecticut. "ALA: American Library Association. ALA. Web. 20 Mar. 2015. ▪ "privacy. " The Free On-line Dictionary of Computing. Denis Howe. 16 Mar. 2015. ▪ "Resolution Reaffirming the Principles of Intellectual Freedom in the Aftermath of Terrorist Attacks. " ALA : American Libraries Association. ALA, 23 Jan. 2002. Web. 17 Mar. 2015. ▪ "Interpretations of the Library Bill of Rights. " ALA: American Library Association. 19 June 2002. Web. 17 Mar. 2015. ▪ Magi, Trina J. "Protecting Library Patron Confidentiality -- Checklist for Best Practices. " Protecting Our Precious Liberties : What Every Educator Needs to Know about Libraries, Privacy and Freedom of Inquiry. Bloomington, IN: Phi Delta Kappa International, 2005. Print.