PRIORITY INDEX CHART A PROPOSAL Managing the deluge





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PRIORITY INDEX CHART A PROPOSAL Managing the deluge of emails and increasing overall effective communication and morale among campus leaders (FCDC) By Michael P Mc. Nellis Department Chair & Professor of Philosophy
Urgent – Needs immediate attention Expect reply within 24 -48 hrs Recommend 24 hours Priority 1 – THE PRIORITY CHART 4 Levels of Priority Needs attention Expect reply within 72 hours Priority 2 – Needs attention, but not right away. Expect reply within 7 -10 days Priority 3 – FYI purposes No reply expected
ADDITIONAL POINTS, PART I • Place priority label in subject line before the subject topic • If no reply within expected time-frame, second request is added: e. g. , Priority 1: Second Request • If no reply to Second Request, sender can email next-level up on the chain of command cc original recipient, and so on
ADDITIONAL POINTS, PART II • Designed to be easily searchable and provides clear visual • Designed to be constructive, not punitive – yet carries element of accountability • Expectation of use to protect private life: • Used during contractual business hours (may have to define these) • Not used during non-extra days or with employees on Breaks • No expectation if sender receives “auto-reply” of , e. g. , “out-of-office”. Sender can include next level up for Urgent and Priority 1.
VOTE YES • I see a value and a need for such prioritization of emails. NO • I do not see a value or need for such prioritization of emails • I agree with details as stated or • I agree this is good idea but we need a discussion to modify details of proposal, e. g. , days of expected replies, etc. • I do not see a need to “norm” email prioritization RESULTS: ALL YES, WITH ONE ABSTENTION. ZERO NO’S.