Press Kit II Unit Effectiveness Inspection UEI SAFIGI

Press Kit II: Unit Effectiveness Inspection (UEI) SAF/IGI Office of The Inspector General 24 June 2013 Integrity - Service - Excellence 1

UEI Basics n What is the UEI? n One of the new Air Force Inspection System (AFIS) levels of inspection—all-inclusive picture of unit overall effectiveness n UEI conducted by MAJCOM/IG to assess Wing/Wing-equivalents n Continual evaluation of unit performance – “photo album vs. snapshot” n UEI inspection period begins immediately after previous UEI report n Major Graded Areas (MGA) n Managing Resources n Leading People n Improving the Unit n Executing the Mission Integrity - Service - Excellence 2

Structure of Unit Effectiveness Inspection (UEI) and CC’s Inspection Program (CCIP) These are the 4 Major Graded Areas and sub-areas for the UEI and wing CCIP 4 1 3 2 Commanders can tailor the methods, scope and depth with which their IGs inspect these areas based on the unique missions and operating environment of each wing Integrity - Service - Excellence 3

How It Will Work Return to main brief So the Wing IG builds an inspection plan, that requires inspectors and exercises, and Exercise Controllers and MESLs & SOEs, and inje cts the Wing IG to inspect the wing’s and this OODA loop starts again Ca But the Wing IG taly execution of XP’s plans Then the Wing and the Wing IG finds and reports deficiencies to the Wing CC who asks Gp/CCs to do RCA, and fix the problems and improve. st is not responsible for the wing’s plans or teaching the wing how to execute them or fixing the problems they find CC asks or prepping for an inspection to build, brief and publish these wing plans Execute primary mission(s) Capabilities Then the XP works with SMEs across the wing so he directs XP to build plans to direct & synchronize the wing’s muscle movements to produce these required capabilities wants these Wing CC Integrity - Service - Excellence Deploy AEF Airmen Command & control Mission Assurance Many threats 4

MGA 1 Drilldown Dual-purpose inspection HAF/MAJCOM staff grade: - Is the unit resourced at the level prescribed by HHQ? - Is that level of resourcing adequate for the actual mission? Unit grade: - Is the unit a good steward of scarce resources, including Airmen’s Time? Integrity - Service - Excellence 5

MGA 2 Drilldown Incorporated concepts AFI 36 -3401 Mentoring Resiliency - Comprehensive Airmen Fitness (CAF) Pillars: - Physical - Mental - Spiritual - Social CSAF Health and Wellness Integrity - Service - Excellence 6

MGA 3 Drilldown Incorporated concepts Root Cause Analysis (8 -step) - CJCS White Paper: Mission Commander’s intent Trust but verify “White space” Micromanagement AFI 90 -901 Operational Risk Management Baldrige criteria - Workforce focus - Customer focus Integrity - Service - Excellence 7

MGA 4 Drilldown Incorporated concepts - Primary mission “Do it today” mission Expeditionary mission Applies to ALL Wings, FOAs, DRUs Mission-Assurance Command Control - All-risk, all-hazard continuity planning - Applies to ALL Wings, FOAs, DRUs - Communications outages - Unit recall rosters Integrity - Service - Excellence 8

UEI Execution n Continuous Evaluation via all available unit performance data Wing-reported data (FAM databases) n Self Assessment Checklists (enabled through MICT data) n n Internal & External inspection results n Limited & no-notice observation of real-world and/or local readiness & surety exercises n Pre-visit Surveys: n 90 days prior to on-site visit IG will administer a survey to capture data relevant to the four UEI MGA’s n On-Site Inspection n Sample unit per MAJCOM Sampling Strategy to validate & verify CCIP n Independently assess unit effectiveness n IG will conduct Airmen-To-IG Sessions (ATIS) n Collect data through individual and group discussions Integrity - Service - Excellence 9

UEI Flow: Photo Album vs. Snapshot On-site IG visit Continual Evaluation • FAM input • CCIP via MICT & IGEMS • Inspection of unit executing its missions UEI Survey • 90 days before IG visit • Candid, confidential beliefs, attitudes & opinions Airmen-To-IG Sessions (ATIS) Task Eval, Audit, & Observation • 12 -person groups by rank • Voluntary & mandatory interviews UEI Report To Unit CC & MAJCOM CC • Sample to val/ver CCIP • Inspect as necessary to complete assessment of 4 MGAs Done in ~ 1 week Begin new UEI Integrity - Service - Excellence 10

Continual Eval n Data collected continually from multiple sources: FAM analysis of MICT data (Wings conduct ~ One CCIP/month) n IG analysis of MICT data n n IG observation of Wing exercise/training events and real world ops n MAJCOM HQ Battle Rhythm (FAMs & IG personnel) n Monthly – FAMs analyze MICT data and other functional metrics n Quarterly – IG-led Inspection Working Group n Members include Wing IGs and Deputy Directors n Semi-Annual – CV-led Inspection Council n Members include Wing CCs, HQ Directors & Special Staff n Opportunities for IG to inspect unit’s mission execution n Small teams to inspect exercises, deployments & real-world operations n Inspect ALL units’ mission execution: doing it now or ready to do it Integrity - Service - Excellence 11

UEI Survey n Objectives: n Capture anonymous, candid, representative sample of wing attitudes, beliefs and opinions related to the UEI MGAs n Help shape and focus IG’s on-site UEI visit n Approx 140 questions related to the 4 MGAs n Includes basic demographic data to disaggregate down to the squadron level while keeping survey anonymous n MAJCOM may add up to 5 questions to end of survey n Responses may be: n Yes, No n Likert scale (Strongly Agree, etc. ) n Multiple choice n Open ended Integrity - Service - Excellence 12

Airmen-To-IG Sessions (ATIS) n Composed of two collection methods Focus Groups n Interviews n n Gathers Airmen’s perceptions, attitude, and beliefs n ATIS Groups (ATIS-G) n 3 Questions: Quality of Work Life, Quality of Home Life, and “if you could change anything in the AF, what would it be? ” n 10 -15 personnel (optimal 12) n 3 -person Teams: 1 Facilitator, 1 “white-boarder”, 1 note-taker n One Hour in duration, highly scripted n ATIS Interviews (ATIS-I) n Facilitator, Note taker and interviewee n One Hour in duration Integrity - Service - Excellence 13

l a on ATIS Groups i t No n Different Focus Group Audiences Separate Groups Junior Enlisted (E-4 and below) n Mid Level Enlisted (E-5/6) 6 5 n Senior Enlisted (Top Three) 4 n E-9 s Company Grade Officers Field Grade Officers Spouses (various grades) Lower Level Civilians (GS 09 and below) Higher Level Civilians (GS 10 and above) Commanders 1 5 4 4 3 2 1 n n n n 35 Each group consists of 10 -15 participants, 1 IG facilitator and 3 IG recorders Integrity - Service - Excellence 14

l a on ATIS Interviews i t No n Individual Interviews Audiences n Wing CC n n n Separate Interviews 1 Wing CV Wing CEM Ops GRP CC and One other GRP CC At least one SQD CC from each GRP Two GRP Senior Enlisted Four SQD Shirts Two Lower Level Civilians n Two Higher Level Civilians n Four random Spouses n Six random E 4 and below n Integrity - Service - Excellence 1 1 2 4 2 2 4 6 29 15

CCIP val/ver: Risk-based Depth and Scope Purpose: Purpose Help Wing CC reduce risk of undetected non-compliance Inputs • Consequences of undetected • • non-compliance Sec. AF & CSAF MAJCOM CC TIG and MAJCOM IG HAF Functional Authorities and FAMs MICT data and other metrics Wing CC’s Inspection Reports Maturity and reliability of CCIP Inspection resource availability • Optimum IG will develop a risk-based sample strategy to validate and verify each CCIP scope, depth and methodology • Tailored sample areas • Team composition • Inspection schedule of events Scope/Depth of Compliance Inspection Outputs Functional Inspections Wing CCIP Val/Ver Tailored Samples Core Samples MAJCOM IG Integrity - Service - Excellence Maturity 16

Task Eval, Audit & Observation n Risk-Based Sampling Strategy across the 4 MGAs using notice and no-notice methods Task Evals n Audit n Observation n n Pulling threads based on ATIS and observations Integrity - Service - Excellence 17

Notional UEI Report Photo album vs. snapshot Inspection of mission execution throughout the inspection period Congruence between UEI and CCIP allows val/ver of wing CCIP RCA on this assessment and correlation with MI will provide useful data for MAJCOM/CC & staff, and for CSAF & HAF Integrity - Service - Excellence 18

UEI: to sub-sub MGA Integrity - Service - Excellence 19

Key Takeaway Management Inspection MAJCOM/IG conducts this Unit Effectiveness Inspection • HAF • MAJCOM HQs • AF & MAJCOM Programs • Wings • Wing Equivalents • DRUs & FOAs Commander’s Inspection Program • Groups • Squadrons • Wing Programs Individual Reporting • Every Airman a sensor Integrity - Service - Excellence 20

Questions? Integrity - Service - Excellence 21