PRESENTING ARCBEST EXPEDITE SOLUTIONS Provided through our Panther

PRESENTING ARCBEST EXPEDITE SOLUTIONS Provided through our Panther Premium Logistics service

WHO ARE WE? A LEADING LOGISTICS COMPANY With creative problem solvers who deliver integrated solutions. We’ll find a way to deliver: Knowledge Expertise Options A can-do attitude with every shipment and supply chain solution, household move or vehicle repair 2

ABOUT ARCBEST Arc. Best® is a logistics provider with creative problem solvers who deliver integrated solutions. Our customers trust us to fulfill a broad range of supply chain needs, including a full array of less-than-truckload services through our ABF Freight® network and ground expedite shipping through our Panther Premium Logistics® service. We'll find a way to deliver knowledge, expertise and a can-do attitude with every shipment and supply chain solution. 3

OUR VISION 4

OUR VALUES CREATIVITY We create solutions INTEGRITY We do the right thing COLLABORATIO N We work together GROWTH We grow our people and our business EXCELLENCE We exceed expectations WELLNESS We embrace total health 5

SOLUTIONS AND SERVICES LESS-THANTRUCKLOAD EXPEDITE & TIME CRITICAL SUPPLY CHAIN OPTIMIZATION PREMIUM LOGISTICS WAREHOUSING MANAGED TRANSPORTATION FINAL MILE RETAIL LOGISTICS PRODUCT LAUNCH TRADE SHOW SHIPPING INTERNATIONAL AIR & OCEAN 6

OUR EXPEDITE SOLUTIONS Arc. Best offers expedite solutions to meet every delivery deadline. Our ground expedite service – provided by our Panther Premium Logistics fleet – specializes in missioncritical and time-sensitive logistics projects. We are the largest independent full-service premium logistics® provider offering door-to-door service, to and from any location in the world. With world-class technology, industry leading on-time performance and personalized customer service, we’ve built a reputation for exceeding expectations. 7

A VERTICALLY ALIGNED EXPERIENCE Operational expertise by industry, backed by sales experts in those industries AUTOMOTI VE MANUFACTURI NG 1. Dedicated Sales Expertise 2. Dedicated Operations Team LIFE SCIENCES RETAI L HIGH VALUE 3. Industry Expertise 4. Aligned with your Expectations EVENTS AND GOVERNMENT/DEFEN ENTERTAINMENT SE AND AEROSPACE 8

PREMIUM SPEED Ground Freight Operational Excellence Exclusive use ground expedite solutions using Panther equipment or our vast network of over 2, 800 contracted partners. We can pickup and deliver anywhere in North America. • • • Air Charter • When exclusive use ground does not meet your needs, we offer door-to-door charter solutions with a global network of over 4, 000 aircraft providers backed up by a network of contracted cartage partners – delivering unparalleled access and buying power. • • • Our services are available 24/7 Coverage includes U. S. , Canada and Mexico 100% call record and all email traffic is archived Solutions provided within 5 minutes if via email request, real time on the phone Dedicated email and phone lines available for strategic customers Automated email alerts for all shipment milestones 98. 5% on time service Bilingual support team in Laredo Virtually unlimited capacity Proprietary partner carrier tracking technology No cut off times 9

GROUND. DOOR-TO-DOOR RELIABILITY. With the industry’s best reputation for on-time service, we are helping customers improve planning and lower the cost of execution. • On-demand, exclusive-use vehicles (EUV) for time-critical shipments, offering dedicated door- to-door service throughout North America • Internet tracking at www. arcb. com/panther • Automated satellite location every 15 minutes • 90 -Minute vehicle response time • E-mail milestone confirmations • Immediate vehicle information availability 10

SCAC Code: PANTHER FLEET CARGO VAN Capacity: 2, 500 lbs. Door Opening: 48”W X 48”H 12 -FT STRAIGHT TRUCK Capacity: 5, 000 lbs. Door Opening: 84”W X 84”H 22 -FT STRAIGHT TRUCK Capacity: 12, 500 lbs. Door Opening: 96” X 96” • • On-demand, exclusive use vehicles (EUV) Automated satellite location every 15 minutes Internet tracking at www. arcb. com/panther E-Mail milestone confirmations PTWT • • 18 -FT STRAIGHT TRUCK Capacity: 10, 000 lbs. Door Opening: 96” X 92” 53 -FT TRACTOR-TRAILER Capacity: 43, 500 lbs. Door Opening: 102”W X 110”H Satellite-equipped vehicles Immediate vehicle information availability 90 -minute vehicle response time Geofencing available • Temperature controlled and validated equipment • Hazmat certified carrier 11

TRACK AND TRACE. REAL-TIME. • Our Omnitracs® satellite-tracking system checks the location of each truck every 15 minutes. • We proactively reposition and stage equipment to match customer demand. • In Zoom mode, you can view the truck down to street level. 12

TEMPERATURE CONTROL VS TEMPERATURE VALIDATED Standard temp control (TC) – is like moving ice cream or milk. We set the trailer at the set point requested and we advise the driver to confirm it at pickup with the BOL, to make sure the temps match. The driver can monitor the state of the trailer by watching the indicator on the front of the trailer (green if in temp, Red/yellow for mechanical failures, out of range temps, or other non conformances. ) TVAL – we do the above, and OPS also actively monitor the temps from the reefer unit as well as the probes (which are calibrated) inside the trailer live while the product is in the trailer. We store the data as well, and quality checks all temps following the shipment to confirm the temps were in range for the entire trip. Additionally, the trailer must have a minimum number of working probes, no open deviations for performance issues that might affect the ability to perform TVAL service, the Omnitracs and Amerisource systems must both be functional, and the drivers have to be trained in TVAL processes. Arc. Best offers both services through the Panther fleet and is frequently audited by our Life Science Customers 13

EXPEDITE SERVICE VS STANDARD TRUCKLOAD SERVICE Panther 53′ Expedite Service Normal Truckload Carrier Pricing model Rate per mile Lane (Flat Quote) FSC Applies Excludes Fuel All In Direct Single Transit <5 Minute Quoting >1 Hour Quoting Same Day (90 Minutes) 24 -Hour Notice Required Pick Up Window Pick Up 15 -Minute Window Pick Up 3 -5 Hour Window Required Delivery Window Delivery 15 -Minute Window Delivery 3 -5 Hour Window Live Tracking 1 Per Day Same Day (90 Minutes) 24 -Hour Notice Speed of Transit 47 MPH 24 MPH (Solo) Tracking Hours 24/7/365 Monitoring Normal Business Hours Recovery Immediate Recovery Limited Recovery Direct / Indirect Transit Quote Return Time Dispatch Time Tracking Expectations Setup Time Before Pick Up • While the size of the vehicle is the same, the service is very different. • True truckload carriers cannot react as needed or provide the communication. • Variations in service support the difference in price point. • Arc. Best can handle the normal truckload requests. • Panther fleet service available 24/7, while normal truckload service only available during normal business hours. 14

TECHNOLOGY Best-in-class procurement practices combined with proprietary shipping engine provides the most advanced bid, quote and tracking system in the industry. Technology Platform E-Invoicing • Web-based for unlimited access points • Paperless invoicing for streamlined, automated processing and accuracy • UNIX for maximum stability and uptime • Satellite real-time tracking • TLS protocol for security and data integrity EDI, EDI+ and XML integration capabilities • Load tender (EDI 204) SEAMLESS, STABLE AND SCALABLE • Invoice and freight details (EDI 210) • Shipment status (EDI 214) 15

CREDENTIALS. CERTIFIED. ACE (Automated Commercial Environment) CSA (Customs Self Assessment) C-TPAT (Customs-Trade Partnership Against Terrorism) FAST (Free and Secure Trade Program) FMC (Federal Maritime Commission) GSA (General Services Administration) Schedule 48 IAC (Indirect Air Carrier) IATA (International Air Transport Association) ISO 9001: 2015 (International Organization for Standardization) ITAR (International Traffic in Arms Regulations) PIP (Partners in Protection) Smart. Way Transport Partner 16