Presentation risk assessment coaching Meeting objectives outline To
Presentation risk assessment coaching
Meeting objectives & outline: è To present how a “Coach the Coach” technique has been used successfully by an Offshore Operator for Risk Assessment Training è Evaluate this type of Risk Assessment Training methodology, to assess if it is suitability for your needs Introduction The birth of risk assessment coaching The course Risk assessment coaching in the workplace The outcomes and keys to success ©richard jones consultancy 2008
Confucius 451 BC ©richard jones consultancy 2008
Your best teacher, trainer or coach? è Think about the best teacher, trainer or coach you ever had è Jot down a list the things that made them the best? ©richard jones consultancy 2008
Presentation Birth of risk assessment coaching
Birth of risk assessment coaching è 2003 two deaths and many other injuries: “Safety performance across all four Platforms has to be dramatically improved” è “line of fire” risk assessment project - one of three projects set up in 2004 to drive improvement ©richard jones consultancy 2008
Birth of risk assessment coaching è Platform OIM led “line of fire” risk assessment project è Project: Vision of Zero Harm to people in the field q Recognised risk assessment as a vital “trade skill” q Trained Coaches in all teams to coach risk assessment offshore q è Experienced, respected and well motivated technicians è Sustainable, practical, workplace coaching ©richard jones consultancy 2008
Concepts è Risk Assessment is not about paperwork è It is about how work is carried out - to ensure it’s done safely è Technical Competencies are vital “Trade Skills” for doing work safely è Risk Assessment is also a vital “Trade Skill” for all types of work Technical competence + Risk assessment = SAFE JOB ©richard jones consultancy 2008
Integrated Risk Assessment ©richard jones consultancy 2008
The 3 key steps: KEY STEP 1 KEY STEP 2 KEY STEP 3 Planned Risk Assessment “On the Day” Risk Assessment “Continuous Review” Risk Assessment ©richard jones consultancy 2005
Presentation richard jones risk assessment coaches course risk assessment coaching
A team risk assessment coach is: there to help team mates do risk assessment well 1. A Safety Leadership "Focal Point" for all types of Risk Assessment in the team 2. A team expert in risk assessments 3. A coach to team members: è to help with all aspects of Risk Assessment è to ensure consistently high standards ©richard jones consultancy 2005
The course è Originating OIM & I collaborated on a brand new course è Offers practical skills and the confidence to apply them è Not designed to create “professional” coaches è 2 day Risk Assessment Coaches’ Course: q q q for selected personnel – 9 delegates per course 50% Risk Assessment skills using 3 key steps 50% coaching skills culminating in a half-day practical risk assessment and coaching exercise, based on real platform tasks VERY interactive ©richard jones consultancy 2008
Coaches Course aim: “To develop the knowledge, skills and confidence of Risk Assessment Coaches with the aim of enabling them to coach their team mates and newcomers in the 3 Key Step risk assessment and review processes” ©richard jones consultancy 2008
Keep it simple - think …………………. Hazards? Risks? Controls? ©richard jones consultancy 2008
Course outline: D A Y 1 8. 30 to 16. 45 Communicating Effectively Risk Assessment Basics D A Y 2 8. 30 to 16. 00 ©richard jones consultancy 2008
Three incidents Hazards? Risks? Controls? è Please watch the three video clips and jot down: q q q any HAZARDS you spot anything that increased the RISKS any CONTROLS that would have made the jobs safe è Then in groups: q Discuss & list all the findings on the flipchart under headings: Hazards Risks Controls Agree who will present Prepare to present your findings to in 10 minutes ©richard jones consultancy 2008
Course outline: D A Y 1 8. 30 to 16. 45 Communicating Effectively Risk Assessment Basics Key Step 1 - Planned Risk Assessment D A Y 2 8. 30 to 16. 00 ©richard jones consultancy 2008
Clips from session: Coaching feedback (Click the picture) Concluding the session (Click the picture) ©richard jones consultancy 2008
Course outline: D A Y 1 8. 30 to 16. 45 Key Step 1 - Planned Risk Assessment D A Y 2 Coaching Effectively 8. 30 to 16. 00 Communicating Effectively Risk Assessment Basics Risk Assessment Coaching Package & Some Tips on Effective Instruction Key Step 2 - “On the Day” Risk Assessment & Techniques for Tool Box Talks Key Step 3 - “Continuous Review” Risk Assessment Course Test & Action Plan “The Main Event” ©richard jones consultancy 2008
“The main event” è Each team of 3 takes on the role of Performing Authority for a task and: q q q In PART 1 - Reviews a planned risk assessment In PART 2 - Prepares for an “on the day” risk assessment In PART 3 - Conducts an “on the day” risk assessment, including: l l l conducting a Toolbox Talk drawing-up a Toolbox Talk form, and communicating how continuous review risk assessment will be achieved ©richard jones consultancy 2008
Clip from “Main Event” Toolbox Talk: ©richard jones consultancy 2008
Confucius 451 BC ©richard jones consultancy 2008
Summary of “doing” on the course: è Communication “games” è Video based exercise è Doing some planned risk assessments è Delegates giving presentations è Giving and receiving coaching feedback è “Your best teacher, trainer or coach? ” è Reviewing and improving planned risk assessments è Identifying what makes for effective Toolbox Talks è Preparing for an effective Toolbox Talk è The “main event” – conducting and evaluating Toolbox Talks è Action planning & course test ©richard jones consultancy 2008
Delegate comments from a recent course: “This course was presented to the highest standard I’ve seen” “Excellently presented and good interaction” “Glad I attended” “Good very enjoyable” “Very good pace and length of course. Perfect for meeting course objective” “Very good, great interaction with team – enjoyable course” “Very good and worthwhile attending. I would recommend this course to anyone” ©richard jones consultancy 2008
Presentation Risk assessment coaching in the workplace risk assessment coaching
Coaching - 3 main stages OVERVIEW 1. PLAN Involve the team member in preparations Give instruction as necessary 2. DO Team member does risk assessment supported by coach 3. EVALUATE Jointly ©richard jones consultancy 2008
The coaching “tools” è Things coaches can use to help coach team mates: è The course manual (or online) è The coaching checklist è The pocket cards The course sessions & some tools are available online at www. richardjonesconsultancy. co. uk Username: ? ? ? Password : ? ? ? è The risk assessment test è Your own examples/anecdotes è Example paperwork – Permits, Toolbox Talk Forms, etc. è The Electronic Permit to Work system è Managers Information Manual ©richard jones consultancy 2008
Implementation in the field è Personal action plans implemented by each coach è 1: 1 coaching at work by Risk Assessment Coaches è Monitored by shift Risk Assessment Focal Points è The originating OIM maintained an oversight of the process in the field as OIM of one of the platforms è Initially not bureaucratic but some systems added : q q Added Golden Rules and validation audit Tracker to monitor coaching progressing ©richard jones consultancy 2008
©richard jones consultancy 2008
Presentation The outcomes and keys to success risk assessment coaching
Contributions to reducing incidents TRCF in the Field has fallen: è 6. 7 Jan 05 è 1. 7 July 08 Originating OIM’s analysis of what contributed: 1. Safety Leadership 2. Risk Assessment Coaching 3. Insistence on worksite visits + “hold points” 4. Interventions TRCF = Total Recordable Case Frequency ©richard jones consultancy 2008
Successes and Opportunities è SUCCESS – High levels of ownership among grass roots platform personnel è SUCCESS – Integrated “ 3 Key Step” approach to risk assessment è SUCCESS – lots of personal development - coaching techniques and general communication skills è SUCCESS – pull from technicians to improve robustness of coaching è OPPORTUNITY – consistency of coaching needed to be improved to the “highest common denominator” – Golden Rules and validation introduced è OPPORTUNITY – not all 2 day course attendees fully contributed when back offshore – “Coaching Focal Points” needed to drive improvement è SUCCESS – importance of “on the day risk assessment” recognised across the business – Tool-Box Talk form built into revised electronic permit to work system è SUCCESS – Risk Assessment Coaches Course adopted across the business ©richard jones consultancy 2008
Originating OIM’s views on key issues è Must be sponsored – driven by senior management q Personally & visibly driven by Asset Operations Manager è Coaches selected early-on - volunteers – hard core è Coaching process driven by committed local RA Coaching champions – 1 per shift and department è Champions – well motivated technicians are best è Ops Manager continued personal involvement ©richard jones consultancy 2008
Risk Assessment Coaching widened across the European business è Late 2007 è Decision to widen risk assessment coaching è Risk assessment coaches’ course now a standard within the European business è Recognised as a sustainable approach è Total of 700+ coaches trained as at Nov 2008 ©richard jones consultancy 2008
Some food for thought ©richard jones consultancy 2008
Uncontrolled change causes incidents! è Is this true? è Can anyone think of an incident where change was a cause? ©richard jones consultancy 2008
Spotting & dealing with changes è è è What can change? In practice are such changes always spotted? If not, why not? è All must be alert to change è All must continue to assess the risks è All are empowered & expected to stop the job ©richard jones consultancy 2008
In closing …… ©richard jones consultancy 2008
Gordon Moffat died on Magellan Rig Oct. 2000 èHe was pulled through a 25 cm “mousehole” in the drill floor whilst suspended on a winch èGlobal Santa Fe prosecuted for no suitable and sufficient risk assessment èFined £ 60, 000 by the court ©richard jones consultancy 2008
In the court, the sheriff summed up…. “My impression was, that in the minds of some of the witnesses, the completion of the form had more importance than the thinking about the method of work, the possible hazards, and the reasonable precautions” ©richard jones consultancy 2008
Risk assessment is a vital “Trade Skill” for safe working in 21 st Century “It is not about documentation or paperwork. It is about how we carry out the work to ensure that it is done safely” ©richard jones consultancy 2008
Questions? Introduction The birth of risk assessment coaching “Will this technique work in your business” The course Risk assessment coaching in the workplace The outcomes and keys to success ©richard jones consultancy 2008
And finally ……. . Thanks for attending & participating ©richard jones consultancy 2008
©richard jones consultancy 2008
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