Presentation for WAMSS NAMSS Education Supporting MSPs at

Presentation for WAMSS: NAMSS Education Supporting MSPs at Every Step of their Careers

NAMSS is committed to providing a variety of educational opportunities for MSPs at various points in their careers and through a variety of delivery methods.

Educational Program Designations • • • In-Person Courses Online Courses Live & Recorded Webinars Quizzes Books and Tools

Certification Preparation Courses These two-day interactive programs are designed to help MSPs assess their knowledge of the CPCS or CPMSM exam content and identify areas in which additional study is necessary before they take the exam.

Certification Preparation Courses Registration Fees NAMSS member Nonmember Early Regular $489 $539 $589 $639 How Many CEs Can Participants Earn? 14 CE credits

Certification Preparation Courses How Can I Host a Prep Course in my Area? • Partner with NAMSS – Submit the application form to the NAMSS Executive Office by October 15, 2011 – Applications will be reviewed by Education Committee – States will be notified by December 15, 2011 • Privately Hosted at Your Facility – Contact Kacy Reams, Education Coordinator, kreams@namss. org – Submit the application form to the NAMSS Executive Office by October 15, 2011 – Applications will be reviewed by Education Committee – Sessions will be scheduled according to instructor expertise and availability

Credentialing 101 New! A revamp of the former popular program by the same name. This course will be comprised the foundational elements of credentialing combined with information on the accreditation standards, how and when to apply them. This course is a must attend for anyone new to the field and is an excellent refresher for current MSPs wanting to enhance their knowledge. This course is scheduled as two day course but can be reduced to a one day intense course upon request.

CE Accreditation The CE Accreditation Process NAMSS state and chapter associations, nonprofit groups and Corporations can all apply for CE accreditation of educational programs by NAMSS via an efficient on-line application tool. Application Fees – – $10 – State or chapter if no registration fee is charged $60 – State or chapter if a registration fee is charged $95 – Non-profit $325 – Corporation Contact: Kacy Reams at kreams@namss. org

Our Newest “Tools” – NAMSS Comparison Grid of Standards – CPMSM Online Certification Preparation Course – Industry Updates - Frequent real-time webinars providing updates, tips, tools and examples to help MSPs do their jobs in a more efficient and streamlined approach. – Glossary of Terms – More than 300 industry terms, definitions and acronyms! – Springboards for Success - In these Webinar-based series, seasoned experts focus on important topics that MSPs encounter in their workplace such as credentialing; standards and regulatory compliance; bylaws; and policies and procedures.

New Instructors NAMSS has welcomed four additional instructors to our pool of highly experienced faculty: Alicia I. Azucar, CPCS President, AIA Credentialing & Consulting Services Jersey City, NJ Janet L Wilson, CPMSM, CPCS Regional Director, Credentials Services, Banner Health WR Greeley, CO Stephanie M Russell, CPCS, CPMSM Sr. Med. Staff Specialist Swedish American Health System Rockford, IL Teresa Coburn, CPHQ, CPMSM Director of Medical Staff Services, Trident Health System Charleston, SC

Announcing Western Educational Summit NAMSS will be hosting a Western Educational Summit January 31 – February 1, 2012 in Las Vegas, NV. Courses to potentially be offered: - Credentialing 101 - Becoming Your Own Advocate - CPMSP and CPCS Certification Preparation Courses

Upcoming NAMSS Annual Conferences NAMSS 36 th Annual Conference & Exhibition September 4 -8, 2012 Hilton San Francisco, CA NAMSS 37 th Annual Conference & Exhibition September 21 -25, 2013 Hollywood, Florida

Virtual Conference Has your organization cut travel expenses this year? The NAMSS Virtual Conference offers 8 sessions that run concurrently throughout the NAMSS Annual Conference. The 60 -minute or 90 -minute real-time webcast sessions offer individuals different levels of virtual access, depending on your educational interests.

CE Accreditation The CE Accreditation Process NAMSS state and chapter associations, nonprofit groups and Corporations can all apply for accreditation of educational programs by NAMSS Application Fees – – $10 – State or chapter if no fee is charged $60 – State or chapter if a fee is charged $95 – Nonprofit $325 – Corporation Contact: Kacy Reams at kreams@namss. org

New Programs in 2011! Becoming Your Own Advocate A course offered to state associations that provides MSPs with the tools to sell ideas, proposals and plans; build coalitions; and approach problems through solution generation in order to gain confidence in the work place.

Our Newest Stuff Industry Updates Frequent real-time webinars providing updates, tips, tools and examples to help MSPs do their jobs in a more efficient and streamlined approach. Springboards for Success In these Webinar-based series, seasoned experts focus on important topics that MSPs encounter in their workplace such as: credentialing; standards and regulatory compliance; bylaws; and policies and procedures. New topics/series launched quarterly!

NAMSS Certification: Putting MSPs in the Driver’s Seat

Fast Certification Facts • NAMSS has achieved NCCA accreditation for the CPCS and CPMSM certifications • NAMSS CCN completed a job task analysis which was used to develop the newest versions of the certification exams • Implementing a Certificant Referral Program to increase certificant candidates

Why Certify? Certification by NAMSS puts MSPs in the driver’s seat: It increases MSPs’ potential for advancement in any healthcare environment and indicates to their supervisor(s) and accreditation surveyors that they are experts in the field, both which enhance an MSP’s value and job security. Job seekers! Certification is a requirement of many employers, especially in positions of management.

NAMSS Partnerships: Building Recognition for MSPs as the Gatekeepers to Quality Care

NAMSS 2011 Advocacy Agenda • To educate policymakers and healthcare leaders on the value of the MSP in the delivery of healthcare • To advocate for policies and resources that will support MSPs in our evolving roles • To work with government, accreditation agencies, and association leaders to ensure that patient safety remains the central focus of quality healthcare

The Ideal Credentialing Solution • Integration of health IT should not be limited to the electronic health record • MSPs should have a one-stop source for a primary source verified file, making the credentialing process more efficient • A solution that will not replace MSPs, but allows MSPs to focus time on the investigation of questionable files, OPPE, FPPE, and other quality-focused initiatives

How Would it Work? • Intelligent. Using available technology, the system would perform a “cross-check” of data elements to verify the physician’s identity and to catch adverse information that may not have been reported in the application • Interoperable. The system would be based online in a secure system that works with credentialing software • Innovative. Many companies are trying to develop a one-stop credentialing system, but there is no true solution yet available

Affiliation History • The Ideal Credentialing Solution would use hospital directory information or a standardized roster to piece together a timeline of physician affiliations • This would provide a solution to the timeconsuming process of investigating time “gaps” in a physician’s application

The Ideal Credentialing Solution • Course instructors at Harvard/MIT have expressed interest in having students explore the feasibility of creating the Ideal Credentialing Solution • Harvard/MIT students will also look at existing technology to see how it matches up to the concept of the Ideal Credentialing Solution • NAMSS continues outreach to government and private stakeholders for their thoughts on the Ideal Credentialing Solution

NAMSS in Washington In January, NAMSS President Kate Conklin met with representatives from the following offices in DC – Department of Veterans Affairs – Department of Health and Human Services • ESAR-VHP – Centers for Medicare and Medicaid Services • Office of Clinical Standards and Quality • Survey and Certification Group • Office of E-Health Standards – Senator John Cornyn (TX) – Representative Michael Burgess (TX)

NAMSS in Washington • In each meeting, the MSP role was recognized as a vital component of quality healthcare • Some staffers were surprised by the lack of transparency and the inefficiencies that complicate credentialing • NAMSS was recognized as a true thought leader with the Ideal Credentialing Solution concept

NAMSS in Washington • While at CMS, NAMSS was provided with clarification on some of the most common questions from MSPs on CMS policies • CMS also helped NAMSS identify other federal agencies and offices that have an interest in improving credentialing technology • The ESAR-VHP team and NAMSS will continue to discuss the best ways to ensure quality credentialing of healthcare providers for disaster response

HFAP Standards • In 2010, HFAP COO George Reuther contacted NAMSS, giving us the opportunity to recommend revisions to their standards • A five-member NAMSS task force – analyzed and recommended edits to the Medical Staff and Allied Health Chapters of the HFAP Standards – proposed the addition of a standard that would require facilities to have a qualified MSP managing the functions of the medical staff department • Edits were submitted to HFAP in February 2011

Strategic Partnerships • • • AHLA CAQH ABMS AMA-OMSS FSMB NAHQ

Other NAMSS Resources

Medical Staffing Ratios Survey NAMSS commissioned a Medical Staffing Study in 2009 to provide states and individual members with updated data and trends. The results of the study help: – Identify the number and validate the complexity of the application and verification process. – Provide a benchmark for facilities to reference when justifying business needs. – Indicate how tasks, roles, and responsibilities of medical services staff have expanded and changed over time. Results of the survey and materials to help maximize its application are available to NAMSS members in the Members’ Only Section of the Web site.

MSP Video What Is Medical Staff Management? • Viewable and downloadable on the NAMSS Web site • Emphasizes the value of medical services professionals • Demonstrates the link between MSPs and patient safety

Get Involved with NAMSS Now is the time to start thinking about whether a volunteer leadership position within NAMSS is right for you, and if it is, that you are taking the appropriate steps now to reach that goal • Review the Director and Officer Criteria found online in the Nomination of Board Members policy • Identify what steps you should take to achieve your leadership goal • Reach out to others for guidance

New Changes to Nominating Criteria NAMSS Officers: Now requires previous experience as a NAMSS Committee chair or vicechair, or as a NAMSS Board member. NAMSS Director at Large: Now includes demonstrated experience on a state association board or a NAMSS committee. These initial criteria are then considered in conjunction with an applicant’s formal education, years in the profession, character references and interviews with the Nominating Committee.

What Does NAMSS Currently Offer States? • Complimentary booth at the • A state resources page on State Fair at the NAMSS Web site as Annual Conference well as a state leaders • NAMSS Review and discussion forum (includes guidance on state bylaws PR toolkit, conference and policies planning resources and • NAMSS-hosted state Web soon to include a tax and sites incorporation toolkit) • Access to a Director at • NAMSS give-a-ways and Large liaison which materials for state provides a direct line to association meetings NAMSS Board

State Affiliation • Currently, state associations are not officially affiliated with NAMSS. • NAMSS Board of Directors is looking into affiliation and will be seeking input from state leaders at the 2011 Leadership Conference. • Affiliation will allow for NAMSS and the state associations to remain separate legal entities, while enabling NAMSS to provide valuable services such as discounted insurance.

What Affiliation May Bring Through affiliation, NAMSS hopes to be able to offer the following additional benefits: – Discounted Insurance (Directors and Officers, Liability, Conference Cancellation) – Assistance with tax questions and incorporation

NAMSS Web site – www. namss. org

NAMSS 2011 Board of Directors Officers Directors at Large Kate Conklin, BS, CPCS, CPMSM President Christina Cabral, MBA, CPCS, CPMSM Constance Riedel, BS, CPMSM, CPCS President Elect Karen Reed, Ph. D. , CPMSM Immediate Past President Melissa Walters, MHA, CPCS, CPMSM Treasurer John Pastrano, BA, CPCS, CPMSM Secretary Gwendolyn Davenport, MBA, CPCS Bonnie Enloe-Gutierrez, BHA, CPCS, CPMSM Mitzi G. Gorman, CPCS, CPMSM Debra R. Green, MPA, CPMSM, CPCS Diane Meldi, MBA, CPCS, CPMSM Kim Pakney, CPMSM, CPCS Frances M. Ponsioen, CPCS, CPMSM Sue F Walther, MPH, CPMSM, CPCS