PREPARING THE MASSES FOR YET ANOTHER LMS MIGRATION

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PREPARING THE MASSES FOR YET ANOTHER LMS MIGRATION: HOW BU USED A CROWDSOURCING CONCEPT

PREPARING THE MASSES FOR YET ANOTHER LMS MIGRATION: HOW BU USED A CROWDSOURCING CONCEPT TO TRAIN 4, 000 FACULTY AND THRIVED PRESENTATION BY DOMENIC SCRENCI AND KACIE CLEARY

WHO WE ARE Boston University 33, 683 Students 4, 047 Faculty 16 Schools and

WHO WE ARE Boston University 33, 683 Students 4, 047 Faculty 16 Schools and Colleges Information Services and Technology Center of Excellence and Innovation in Teaching

Oth Bui er To o ldin g B ls, lock s er Ce nt

Oth Bui er To o ldin g B ls, lock s er Ce nt de Gra ts, Su Poo rveys , ls Tes Co Ma ntent nag er kis Jou , Blog rna s, ls Wi Dis De crete vel opm Tool ent Service Strategy Development and Implementation IMPLEMENTATION MODEL Day 2 Goal of Day 2: Support faculty with use of new and enhanced tools for learning. Blackboard Learn New Functions and Tools Service Migration and Deployment BASELINE Blackboard Learn Environment Day 1 Create a format that reflects Blackboard 8 environment Goal of Day 1: Help faculty to be comfortable with basic Blackboard Learn functionality. 3

THE TRAINING PROBLEM Teaching Assistants Faculty Academic Staff Educational Technologist

THE TRAINING PROBLEM Teaching Assistants Faculty Academic Staff Educational Technologist

THE POTENTIAL SOLUTION Educational Technologist IT Representative of a school/college Faculty, TA’s and Academic

THE POTENTIAL SOLUTION Educational Technologist IT Representative of a school/college Faculty, TA’s and Academic Staff Other IS&T Staff (Ed Tech) Pros • Ability to reach more faculty • More trained in a shorter timespan • Faculty know already familiar with their IT Representative. • Empower the IT Representative to help their faculty. Cons • Not all IT Representatives can train • Not all IT Representatives want to train

THE RESULTS For 12. 5% of community Educational Technologist IT Representative of a school/college

THE RESULTS For 12. 5% of community Educational Technologist IT Representative of a school/college Faculty, TA’s and Academic Staff For remaining 87. 5% of community IT Representative of School/College Educational Technologis t Faculty, TA’s and Academic Staff

WHAT WE TOOK AWAY FROM THIS 1. Need to be able to understand the

WHAT WE TOOK AWAY FROM THIS 1. Need to be able to understand the motivating factors for faculty 2. Need to manage diverse expectations 3. Without policies or setting expectations, changing a culture can be difficult

QUESTIONS?

QUESTIONS?

2/28/2012 9 LMS HISTORY

2/28/2012 9 LMS HISTORY

ONGOING PEDAGOGY SUPPORT Focuses on pedagogy and how new technologies can enhance pedagogy. CEIT

ONGOING PEDAGOGY SUPPORT Focuses on pedagogy and how new technologies can enhance pedagogy. CEIT Provides training and support for the use of technology for range of faculty comfort/skill levels, from beginner to advanced Faculty can enter the cycle at any point IS&T Educational Technologis ts Help provide technology training and support and advise on instructional design and development/production of technology.