Predictive Index Overview for Recruitment Retention Presented by

Predictive Index® Overview for Recruitment Retention Presented by Heather Jangraw Management Consultant, ADVISA Predictive Index is a registered trademark of PI Worldwide.

AGENDA 1) Introduction to ADVISA. 2) What is the Predictive Index system? 3) Job Fit 4) Individual motivation and performance 5) PI & Teamwork 6) Your PI results -Brief overview of the drives, motivating needs and resulting behaviors. 7) Questions

With the Predictive Index system, DWSD has an effective framework for acquiring, developing and retaining talent. ADVISA is a PI Worldwide member firm. Predictive Index, PI Worldwide, and PI are trademarks of PI Worldwide in the United States and other countries. Any use without the express written consent of PI Worldwide is strictly prohibited. For a complete listing of PI Worldwide trademarks, please refer to the “Legal Notices” section of www. piworldwide. com.

What is the Predictive Index® system?

Predictive Index® Supports Smart Hiring Strategic Thinking Best Practices Objective Data

Predictive Index® in the Hiring Process Defining Marketing Screening Onboarding

Defining Marketing Screening Onboarding An unclear or inaccurate understanding of a position = building a house on sand.

Defining Marketing Screening Onboarding PRO: Selecting Behaviors • “Is it CRITCIAL for success in the role? ” • “Must one do this FREQUENTLY (3+ times/ week)? ” • “Must THIS person do that, or does someone else? ” • Do the behaviors they’re selecting fit with the likely key characteristics?

Objective snapshot of the behavioral requirements for success in the Service Desk Analyst role.

Defining Marketing Screening Onboarding PRO: Translating into Behavioral Competencies Position: Service Desk Analyst Drives A B C D The PRO A B C D Behavioral Competencies (Why is this drive important for this position? ) High Independently problems solves and takes initiative to “direct traffic, ” and move issues through to resolution. . Low Analyzes multiple technical data points to diagnose root cause and resourcefully help customers. Mid - H Highly responsive, provides consistent support even during busy times. . High Attention to detail with conscientious, accurate follow-through. A&B Technical Communication is task and data focused. A&D Specialist Minimizes errors in data collection and input

Defining Marketing Screening Onboarding The Screening Funnel Share the job description Conduct background check Make the offer

Defining Marketing Screening Onboarding Candidate’s Fit to PRO

Defining Marketing Screening Onboarding Use the Behavioral Interviewing Guide:

Defining Marketing Screening Onboarding Components of Onboarding Learning Coaching Better Initial Performance • Use the PI to understand how the new hire will best Learn • Use the PI to improve the efficacy of your coaching

Defining Marketing Screening Onboarding How can we best coach our New Hire? The Job The Person

Use the Coaching Guide:

Individual Motivation and Performance

What Predictive Index® Measures:

Predictive Index® and Teamwork

Your Results

Motivating Needs LOW HIGH A • Encouragement, reassurance • Harmony (rather than friction) • Understanding supervision • Independence, challenge, freedom • Recognition for own ideas • Control of own activities/work B • Think time • Recognition for technical/intellectual accomplishments • Freedom from office politics • Talk time, social interaction, FUN • Public, personal, positive praise • Social acceptance/recognition • Symbols of prestige, status C • Variety • Change of pace • Mobility • Fast-forward button • Long-term affiliation • Stable work environment • Familiar surroundings/people/work • A process • Freedom from rigid rules & tight controls • Freedom of expression • Opportunity to delegate details • Clear expectations • Certainty – know exactly what the rules are • Specific knowledge of job and performance feedback • Freedom from risk of error D

Likely Behaviors Factor Low HIGH Agreeable Cooperative, unselfish Seeks harmony Risk averse Team player Independent Assertive Self-confident Competitive Results-oriented B The drive to connect positively w/ others Reserved Task oriented Analytical Imaginative Thinks to talk Outgoing Persuasive Empathetic Socially poised Talks to think C The drive for process and stability Impatient Intense Sense of urgency Restless Focuses on what’s hottest Patient Calm, warm Consistent, process-oriented Comfortable with the familiar FIFO prioritization D The drive for certainty and accuracy Tolerant of risk/uncertainty Freely delegates details Uninhibited, casual Non-conforming Gives/needs less information Prefers to minimize risk Attentive to details Conscientious, by the book Self-disciplined, precise Gives/needs more information A The drive to dominate and control

With the Predictive Index® system, DWSD has an effective framework for acquiring, developing and retaining talent.