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Power, Presence and Impact – how to utilise yours, and nurture it in others Karen Crawley Development Coach and former Patent Attorney IP Inclusive Conference 21 January 2020
Session Objectives: To better understand: • the power we have, particularly our personal power • how to develop our presence • how we can use these to create impact, and to be inclusive
Power, Presence and Impact – what are they? Think about someone in your business or wider community whom you observe as: • Being Powerful, • Having Presence, or • Having Impact As you think about that person, reflect on the following: 1. What is it they do or don't do which demonstrates these traits? 2. What impact do they have on you, those around them, and on results?
Exercise In pairs, discuss these questions • Person A speaks for 3 minutes and person B listens • Then swap around, person B speaks for 3 mins whilst person A listens • Group de-brief
WHAT IS POWER? Power = the ability to get things done • EVERYONE has some Power. • Used in the right way, Power can be a valuable tool • The Power we have and the way we use it contribute to our Presence – how others feel around us.
THREE TYPES OF POWER: 1 - ROLE POWER DEFINITION - the ability to get things done, granted by your organisation, that comes in the form of the rights and responsibilities associated with your role. Positional Power Resource Power Reward Power Status Power Information Power Sanctions Power
THREE TYPES OF POWER: 2 - EXPERTISE POWER DEFINITION - the ability to accomplish things because other people trust your knowledge enough to come to you for help or guidance, and then enact your recommendations. Communication Intellectual Information Power Technical Power Expert Power
THREE TYPES OF POWER: 3 - RELATIONSHIP POWER DEFINITION - the ability to persuade others to accomplish work for or with you, based on TRUST. Using your Relationship Power opens the door to Inclusion. Technical Power Proxy Power Personal Power Charisma Power Favour Power
STATISTICS One source (Manager. Tools. com) estimates that: • 75% of the power in an organization is Relationship Power. • Role Power gets 15% (5 times less than Relationship Power!) • Expertise Power gets 10% (7. 5 times less than Relationship Power!)
Expanding our Power to Create Impact Consider the following: 1. Which of the 3 types of Power do I use most frequently? • ROLE POWER • EXPERTISE POWER • RELATIONSHIP POWER 2. Which of these am I less comfortable using? 3. Which would I like more of? How could I increase it? 10
EXERCISE In pairs, discuss these questions • Person A speaks for 4 minutes and person B listens • Person B reflects back what they have heard and asks questions for 4 mins • Then swap around, person B speaks for 4 mins whilst person A listens • Person A reflects back what they have heard and asks questions for 4 mins • Group discussion on what came up
Power Bases • Resource Power: People do as I require because I control resources which they value • Positional Power: I hold a powerful position in the social or business hierarchy - I bear an invisible (or visible) label that says “I’m in charge” • Reward Power: People do as I want because I can reward those who comply with my wishes • Sanctions Power: People do as I wish because I can punish those who don’t • Status Power: People do as I wish because I have status in the group e. g. The oldest/longest serving • Information Power: I can influence the behaviour of others because I have access to information which they need or desire • Expert Power: People do as I wish because they respect my knowledge and expertise • Intellectual Power: People do as I wish because I can argue my case better than most • Technical power: People do as I wish because I know how to influence behaviour and apply my knowledge with skill • Proxy Power: People do as I require because I have friends in high places • Personal Power: People do as I wish because they like me and want to model their behaviour on me • Charisma Power: People do as I wish because they are bowled over by my personality/enthusiasm/ charm • Favour Power: People do as I wish because I build a bank balance of favours and am able to call them in when I need to Role Power Expert Power Relationship Power
WHAT IS PRESENCE? Presence = your ability to inspire confidence • among peers that you’re capable and reliable • in your clients that you understand their situation and can help them • in your direct reports that you’re the leader they want to follow • among senior leaders that you have the potential for great achievements • with anyone, that you are interested in what they have to say
Presence - exercise 1. In pairs – look at one another in a relaxed and comfortable position. Try to hold eye contact for 2 minutes 2. Spend 2 minutes telling each other how you found the experience • What were your feelings, thoughts, emotions? • Notice where things were the same for each of you, and where they were different
Presence - exercise 1. Now think of and hold a positive intention for the other person 2. Try to hold eye contact for 2 minutes 3. Spend 2 minutes telling each other how you found the experience • What were your feelings, thoughts, emotions? • Notice where things were the same for each of you, and where they were different. • What was different this time compared to the first experience?
Presence Audience Thoughts: 1. What are the indicators of strong presence? 2. What factors enable you to be fully present? 3. What gets in the way of you being fully present?
Presence Simple tips to develop your charismatic presence: • Before entering a meeting, bring yourself to the here and now – what do you need to mentally leave at the door? • Make sure you're physically comfortable • Set your devices on silent and put them out of sight • Set a positive intention for the other person • Look the person in the eye when they're talking • Nod to show visually that you're listening • Ask clarifying questions • Avoid fidgeting
FOOD FOR THOUGHT 1. How can I grow my Power (3 types) so that I can better achieve my goals? 2. How can I grow my Presence so that I inspire more confidence in others? 3. What Impact do I currently create and in which situations would I like to achieve something else? How can I influence that? 4. What will I do differently to INCLUDE myself and others? 5. What events/situations in the next few weeks will be my opportunity to experiment?
TAKING THINGS FURTHER • Challenge yourself to experiment with utilising those parts of your Power currently underuse • Work with a coach to unlock your personal PPI potential • Work with a mentor to learn about others’ experiences
RESOURCES TED Talks • Amy Cuddy: Your body language shapes who you are • Itay Talgam: Lead like great conductors • Amy Cuddy/John Neffinger: Connect then Lead U-tube Clips • Mindful moment. You might like to consider using this technique to ‘let go’ of things which are frustrating you or pressing on your mind so that you can be fully present and focus in on the task at hand (this can work both for moving between meetings/tasks in the workplace and for leaving work behind so you can be more present in your home life at the end of the day). • Three Dimensional Leadership, Nigel Linacre 21
Reading • Articles • Why Women Apologise and Should Stop • Why Should Anyone Be Led by You? by Robert Goffee and Gareth Jones • Connect, Then Lead by Amy J. C. Cuddy, Matthew Kohut, and John Neffinger • Women Leaders: The Gender Trap by Ginka Toegel and Jean-Louis Barsoux • Developing Charisma by Michael Grinder (more on this can be found here) • Guardian: Forget flexibility what working women really want is power • Most of Life is Showing Up - Presence • Books • Sheryl Sandberg: Lean In • Kathy Lubar: Leadership Presence 22