Portfolio Presentation Forgent Suite of Products Wendy Spies

Portfolio Presentation – Forgent Suite of Products Wendy Spies Senior User Interface Designer wendy@stanfordalumni. org

Forgent Company • Name changed from “Vtel” to “Forgent Networks” when the product strategy and entire development team changed. • “Vtel” was previously “Compression Labs” and owns the JPEG patent. • Changing from a Video Hardware Manufacturer to a Software Vendor. • Emerging market of large, geographically scattered and heterogeneous Video Networks. • Patent rich environment with completely new products and interfaces. 2

Forgent’s Product Strategy 3

End Users An advanced room finder Recurring schedule support Time zone management Outlook calendar integration 4 Uis for these Users – 2 Web, Outlook or Notes • • • Video Administrators Facilities Managers • • Overview of all rooms Overview of Facilities Quick find for meetings Quick find for room availability • • • Unattended Call Configuration Auto Call Launching Graphical Call Monitoring Video Device Control Usage and Quality Reporting Network Managers • • Network Discovery Threshold Management Performance Collection Device Diagnostics Configuration Browser Device Reservations VNP Reservation Confirmations End User 4 Java Console H. 320 H. 323 Email Conference Database Configuration Rules Commands Video Network Manager

Architecture Overview Catering Module Technicians GSS End-User Web Scheduling Interface Module LDAP Interface MS SQL DB • Video Device Status • People Status • Room Status • Technician Status • Conference Schedules Module Outlook End-User Scheduling Interface API Exchange Interface Embedded SQL DB Master Video Device & Resource Reservations VNP Video Operations VNP IT Manager Fat Client Interface VNP Video Network Management VNP Video Administrator Java Interface ESQL DB Device Inventory Local Network IP LAN H. 323 EP Gatekeeper H. 323 Video Network 5 Equipment GSS Facilities Manager Scheduling Application VNP End-User Web Scheduling Interface H. 323 EP Notes End-User Scheduling Interface Router MCU Module ESQL DB Device Network Performance History Router IP LAN Network Provider Gateway H. 320 EP H. 320 Video Network H. 320 EP S w i t c h

UI Development Overview 6

Network Admin (IT Manager) Interface 7

Network Admin (IT Manager) Interface 8

Simple Video Conference Scheduling Interface 9

Video Technician GUI 10

Video Technician GUI 11

Outlook UI 12

Notes Availability Page 13

GSS Original Web UI – Reservation Details Changed “Video End Points” to “Media” Need to update the lower half of this to show audio/video info like dial numbers! 14

Web UI for Facilities Manager 15

Web UI for Facilities Manager 16

VNP on Non-Traditional Network Devices • Conf # 4456 Starting 9: 30 am Press 1 – Begin Video Call 2 – Select Participants 3 – Begin Call 4 – Conf Operator Room Reserved for Senior Staff D. Snyder - Organizer 17 • Video • Audio • Seamlessly integrates with VNP and GSS • Phone is fully manageable • Cisco 7960 IP Phone Simplified user interface allows users to execute conferences • Discovery • Monitored • Controlled Customizable • User • Event • Room

Design & Usability Objectives 18 • Adaptable to the needs of the user: end users, conference administrators, network managers • Configurable: discovery, event handling, user interface, automation policies, service providers • Extensible: devices, protocols, APIs • Compatible: heterogeneous device support • Single application for scheduling all corporate meeting resources • Architecture allows separation of sophisticated administration tools from simple user scheduling • Users have simple, familiar, yet powerful web, Outlook and Notes interfaces • Administrators have a single console for the control of users, rich media devices and meetings • Automation frees administrators from the task of configuring and executing audio, video or web conferences

Forgent Feature Development Timeline 2001 2002 2003 Video Network Management Enterprise Meeting Management • • Scheduling • Resources & people • Catering, equipment & technicians • Videoconferencing • Automated calling • Outlook, Notes & web interfaces Discovery Monitoring Event management Diagnostics Device control Call management 2004 Enterprise Meeting Management with Rich Media Support • Enterprise meeting management • Integrated audio, video & web conferencing Collaborative Meeting Management • Scheduled & ad hoc meeting management • Presence-aware • Support for nontraditional PC platforms • Content management & delivery APIs Monitoring Recovery & Failover 19 Directory Services Reporting Device Management Fault & Event Management Connection Services Platform Services Database Services Authentication and Access Control