Portals Web interface Lineofbusiness portals provide easy access

Οι κυριότερες Εφαρμογές ΗΕ και οι λειτουργίες τους • Πύλες (Portals) – Μοναδικό Web interface το οποίο παρέχει εξατομικευμένες πληροφορίες και πρόσβαση σε αυτές, εφαρμογές, επιχειρηματικές διαδικασίες κτλ. ◗ Line-of-business portals provide easy access to applications that serve a specific area, such as procurement or human resources. ◗ A corporate intranet portal often acts as a gateway to other portals and Web sites operated by an organization. ◗ Extranet portals act as an interface between companies, customers, and suppliers, revealing subsets of information to specific audiences. ◗ Customer service and self-service portals are often seen as subsets of a corporate extranet. ◗ Team or divisional portals are used by groups or communities that want to share specific content or business functions. ◗ A personal portal is geared to assist individuals who access information and resources. ◗ An enterprise portal is the central portal for an entire organization. It comprises all other portals deployed.

Content Management Systems Εφαρμογές Εταιρικές & Ανοικτού Κώδικα Εταιρίες Εφαρμογές Περιγραφή • DB 2 Content Manager On Demand for Multiplatforms • DB 2 Document Manager • is the core of IBM enterprise content management software. • provides enterprise report management. • manages the complete lifecycle of business documents Microsoft • Microsoft Content Management Server • Share Point Portal Server • Web Author Publishing Application, Publishing Tasks, Publishing Workflow, Content Scheduling, Dynamic Page Assembly, etc Develop intelligent portals that seamlessly connects users, teams and knowledge, so that people can take advantage of relevant information and work more efficiently Open Source • Plone Content Management System • Etomite Content Management Built on top of the open source application server Zope and its accompanying architectural Framework IBM

Content Management System Παράδειγμα 1ο: Plone CMS (www. plone. org)

Plone CMS (3)

Plone CMS (4)

Plone CMS – Business – Corporate – Educational - Web Sites • Πύλες που χρησιμοποιούν το Plone (www. plone. net/sites) – – Amnesty Professional Rice University USA UNC healthcare Penn State University USA

Etomite - Content Management Software (Open Source)

The Major EC Applications and their Functionalities • B 2 C Storefronts – Product Presentation Functions – Order Entry Functions – Electronic Payment Functions – Secure Electronic Transactions – Order fulfillment function – Customer Service function – Product Support Function

Capabilities Needed by Users of e-Store Fronts

Supplier Sell Side B 2 B Sites • Similar to a B 2 C storefront, however, a B 2 B site also has additional features ◗ Personalized catalogs and Web pages for all major buyers ◗ A B 2 B payment gate ◗ Electronic contract negotiation features ◗ Product configuration by customers (e. g. , Cisco or Dell) ◗ Affiliate program capabilities ◗ Business alerts (e. g. , to special sales, to news)

E-Procurement Aggregating Catalogs • In large organizations, multiple buyers are involved in making purchases from a large number of suppliers. One way to reduce costs and other inefficiencies in the purchase process is to aggregate the items from approved suppliers into a single online catalog Some of the specialized requirements for this type of site include: ◗ Search engine for locating items with particular characteristics ◗ Comparison engine for alternative vendors ◗ Ordering mechanism ◗ Budget and authorization feature ◗ Usage comparison (among various departments) ◗ Payment mechanism (e. g. , use of a purchasing card) Aggregated catalogs are used by many large companies and government agencies.

Reverse Auctions and Tendering Systems In a reverse auction, buyers list the items they wish to purchase and sellers bid to provide thoseitems at the lowest price Sites of this sort provide the following capabilities: ◗ Catalog of items to be tendered and their content management ◗ Search engine (if the site has many items) ◗ Personalized pages for potential large bidders ◗ Reverse auction mechanisms, sometimes in real time ◗ Facility to help prepare, issue, manage, and respond to a buyer’s request for quotes (RFQs) ◗ Ability to bid dynamically ◗ Automatic vendor approval and workflow (e. g. , Smart. Match’s supplier identification technology) ◗ Electronic collaboration with trading partners ◗ Standardization of RFQ writing ◗ Site map ◗ Mechanism for selecting suppliers ◗ Automatic matching of suppliers with RFQs ◗ Automatic business process workflow ◗ Ability for bidders to use m-commerce for bidding ◗ Automated language translation