PONY CLUB AUSTRALIA TRAVEL SAFETY SECURITY AND CRISIS

INTRODUCTION Travel Safety, Security and Crisis Management Plans provide; ► Necessary tools to guide decisions ► Proper preparation for safe travel Implementation of these procedures will maximize; ► Pony Club Team member’s personal safety ► Implementation of an emergency response ► An expedient response time Knowledge is Power, the more YOU know and the better your security habits are, the smoother and safer your travel will be. www. businessrisksinternational. com. au

OVERALL GOAL OF SERVICES How is this achieved? 1. Identification of risk areas Creation of procedures to mitigate areas of elevated risk 2. Review and update the PCA Travel Safety, Security and Crisis Management Plan ► PCA will utilize BRI’s professional experience to add an extra level and safety and security to all future travel undertaken ► PCA will utilize training programs BRI and the creation of standard operating procedures (SOPs) to build an environment where challenges can be changed into opportunities www. businessrisksinternational. com. au

OVERVIEW Pre-Departure Preparation • Documentation Collection • Packing Pointers Procedures While Travelling on Tour • Personal Safety Considerations • Crime Awareness, Avoidance and Prevention • Environmental and Health Concerns Crisis Management and Response • Crisis Management Team (CMT) • Crisis Management Procedure and Response www. businessrisksinternational. com. au

BENEFITS OF TRAVEL SAFETY, SECURITY AND CRISIS MANAGEMENT PLAN ► Creates quicker response times during critical situations due to prior consideration and planning for emergencies ► Helps to mitigate travel risks through the identification of security and safety threats ► Reduces Liability ► Protects the Pony Club of Australia’s Local, National and International image and creates peace of mind www. businessrisksinternational. com. au

PONY CLUB AUSTRALIA AND RISK MANAGEMENT CONSIDERATIONS Monitor and Control Risk Management Matrix Identify Risk Management Assess/ Allocate Process Analyze Mitigate and plan www. businessrisksinternational. com. au

RESPONSE TIME IS THE KEY COPYRIGHT 2011 7

PREPAREDNESS IMPACTS RESPONSE TIME § Planning § Mitigation § Communication § Exercises/Drills PREPAREDNESS COPYRIGHT

TRAVEL RISK MANAGEMENT A well defined process to; identify risks; prepare teams pre-trip; monitor threats; respond to incidents as they arise Feedback Planning Training Proactive COPYRIGHT 2011 24 x 7 Monitoring Incident Response Reactive 9

MULTIDISCIPLINARY PROCESS TEAM MANAGERS SECURITY §Risk assessment §Security assessment §Crisis Management Plans § Security consultancy and advice § Advisor and knowledge base §Handles travel issues §Provides reporting §Communication §Expenses §Travel Management §Responsible for team ADMINISTRATION HR/Finance § Policy & procedures § Travel and insurance programs § Financial § Team and support welfare § Communications COPYRIGHT 2011 Pony Club §Pre-trip planning §Itinerary §Logistics §Travel Liaison §Financial §Immunizations §Medical 10

TRAVEL RISK MANAGEMENT PROCESS Pony Club arranges Travel Designated travel agent Itinerary and profile database maintained Conduct pre-trip briefings for team and support staff Risk mitigation and response plans prepared Evaluate itinerary and travel risk information Real-time monitoring during travel Appropriate measures as events dictate * * * COPYRIGHT 2011 * Decision Point 11

SYSTEMATIC APPROACH – MATURITY MODEL ► A maturity model provides § Objective Assessment §

KEY PROCESS AREAS Policy/Procedures Overarching and ongoing Management Training Risk Assessment Risk Disclosure Risk Mitigation Risk Monitoring Response Notification Infrastructure Information Management Communication COPYRIGHT 2011 13

SUMMARY ►Effective Travel Risk Management ► Is multidisciplinary ► Requires training ► Includes intelligence & communication ► Relies on planning to minimise impact ► Is measured and benchmarked COPYRIGHT 2011 14