POLICING COMPETENCY FRAMEWORK From Constable to Commissioner A

POLICING COMPETENCY FRAMEWORK From Constable to Commissioner: A Framework to Support HR Mgmt & Training Stanhope 2010

POLICE SECTOR COUNCIL Policing Competency Framework a PSC update Culmination of: - 3 Years of Research - Reflects Canadian and International Best Practices - 70+ member Steering Committees - 70+ Contributing Police Organizations - Validation with over 700 SMEs A Framework To Support Police HR Mgmt & Training 2 connecting forces – securing futures

POLICE SECTOR COUNCIL Council Backdrop 1. Who 2. What 3. Why 4. How 3 connecting forces – securing futures

POLICE SECTOR COUNCIL WHO - Mandate Police Services 209 Academies 15 Governments F/P/T/ M Employees 84, 000 “Connecting forces - securing futures” § we facilitate policing organizations, partners, stakeholders to implement innovative, practical and shared mgmt solutions 4 connecting forces – securing futures

POLICE SECTOR COUNCIL Who - PSC Board includes all stakeholders CAPB CACP FCM 5 connecting forces – securing futures

POLICE SECTOR COUNCIL WHO - our governance WHO Board of Directors Executive Director Administration HR Secondments Director of Programs Currently 11: • CACP - pres • CAPB - v pres • FCM - v pres • CPA - director • RCMP - CHRO • PS - DG • BC - ADM • SASK - ADM • NB - ADM • Academies - APA • CAPE - pres Justice Ministries Audit Committee SLAG 6 Researchers connecting forces – securing futures Networks Policy/ planners Governance Committee HR Practitioners CAPE Educ/Training

POLICE SECTOR COUNCIL WHAT - Our focus 7 Service Size No. of Employees No. of Services in category Very Large >1000 15 Large 300 to 999 16 Medium 100 to 299 40 Small 25 to 99 60 Very Small < 25 78 Total 209 connecting forces – securing futures 178 85%

POLICE SECTOR COUNCIL WHAT - we really are … “networks” - communities of practice - with a mission of improved HR planning and management Volunteers Strategic HR Practitioners Recruiters connecting forces – securing futures Other Strategic Stakeholders Leaders E/T Professionals 8 Planners Researchers

POLICE SECTOR COUNCIL WHAT we do … § leveraging and developing common HR tools Performance Management § providing HR support for policing excellence sustainability Leadership Development & Succession Planning Recruitment & Selection § improving performance management Training & Development POLICING EXCELLENCE AND SUSTAINABILITY COMPETENCY-BASED HR PLANNING & MANAGEMENT 9 connecting forces – securing futures

POLICE SECTOR COUNCIL WHY - the “Perfect Storm” § three advancing “low pressure systems” - changing face – demographics - changing work – demands, complexity - changing management – budgets, governance § an urgency to act - demographic change is relentless - competition for resources are increasing - workforce leadership turnover is underway - demands on public policing - growing more complex - technological advancements expensive - budgets are strained and inflexible § “bottom line” - we’re vulnerable § committed, focused and integrated action by all policing is required immediately 10 connecting forces – securing futures

POLICE SECTOR COUNCIL HOW - Value Proposition - products & services § products - information - website as virtual library - research, tools, news - training - “free” national e-learning courses - partner with CPKN e-learning courses • diversity, ethics, firearms verification, mental health - HR tools • guides, tools - competency-based occupational standards • social marketing campaign/ e-candidate portal • employee database § research - youth - perceptions of policing longitudinal study( Ipsos-Reid) youth - environmental scan - national scan § communications and support - e-watch, workshops, “networks” E&T professionals recruiters researchers 11 HR practitioners strategic planners Strategic Leadership Advisory Group connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework now complete Culmination of: - 3 Years of Research - Reflects Canadian and International Best Practices - 70+ member Steering Committees - 70+ Contributing Police Organizations - Validation with over 700 SMEs A Framework To Support Police HR Mgmt & Training 12 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework - roles fully defined Chief Deputy Chief Superintendent Inspector Staff Sergeant Constable 13 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework … Job Analysis - Extensive Research – national and international - Review of existing practices/materials - Interviews - Focus Groups - Surveys - Validation with 500+ SMEs 14 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework … 15 Rank Job Description Chief Deputy Chief Superintendent Inspector Staff Sergeant Constable connecting forces – securing futures Rank – Staff Sergeant General Policing Role Manages the operations of a division of a police service. They supervise and coordinate activities of uniform officers and personnel engaged in providing services within the police service.

POLICE SECTOR COUNCIL Policing Competency Framework … 16 Rank Task Lists Chief Deputy Chief Superintendent Inspector Staff Sergeant Constable connecting forces – securing futures

POLICE SECTOR COUNCIL Inspector Task List Main Task Areas 17 A. Ensure application of relevant legislation, policies, procedures B. Ensure policing equipment and technology is available to support policing activities C. Maintain safety of self and others D. Develop strategic plan for area of responsibility E. Lead and support change F. Oversee administrative functions of area of responsibility G. Direct operations in area of responsibility H. Manage financial resources I. Oversee human resources management J. Oversee community policing K. Maintain media relations connecting forces – securing futures

POLICE SECTOR COUNCIL Inspector Task List - Oversee HR Mgmt 18 connecting forces – securing futures

POLICE SECTOR COUNCIL Inspector Task List - Oversee HR Mgmt 19 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework … 20 Rank Competencies Chief Deputy Chief Superintendent Inspector Staff Sergeant Constable connecting forces – securing futures

POLICE SECTOR COUNCIL What are Competencies? Observable abilities, skills, knowledge, motivations or traits defined in terms of the behaviours needed for successful job performance. 21 connecting forces – securing futures

POLICE SECTOR COUNCIL CONSTABLE COMPETENCY PROFILE ADAPTABILITY ETHICAL ACCOUNTABILITY AND RESPONSIBILITY INTERACTIVE COMMUNICATION ORGANIZATIONAL AWARENESS PROBLEM SOLVING RISK MANAGEMENT STRESS TOLERANCE TEAMWORK WRITTEN SKILLS 22 connecting forces – securing futures

POLICE SECTOR COUNCIL 23 connecting forces – securing futures

POLICE SECTOR COUNCIL 24 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework … 25 Rank Job Desc. Tasks Competencies Chief Deputy Chief Supt. Superintendent Inspector Staff Sergeant Constable connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework - Leadership Development Leadership Level Executive Senior Mgmt Mid-Level Mgmt Front Line Mgmt Rank Chief Deputy Chief Supt. Superintendent Inspector Staff Sergeant Constable 26 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework - Leadership Development Leadership Level Executive Senior Mgmt Description Competencies Rank Mid-Level Mgmt Front Line Mgmt Chief Deputy Chief Supt. Superintendent Inspector Staff Sergeant Constable 27 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework COMPLETED Leadership Level Executive Senior Mid-Level Front Line 28 Rank Job Desc. Tasks Comps Chief Deputy Chief Supt. Inspector Staff Sgt. Sergeant Constable connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework Policing now has a common language and national understanding of - work tasks associated with general duty policing at all levels - underlying competency requirements Framework includes: - Shared Policing Competency Dictionary - Job Descriptions by rank - Task Lists by rank - Competency Profiles by rank 29 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework is well supported by practical information and tools • Guides – six instructive guides to support implementation • Toolkit – over 40 templates and tools 30 connecting forces – securing futures

POLICE SECTOR COUNCIL Introductory Guide § A Guide to CBM in Police Services - describes competency based management and explores the benefits of CBM implementations - offers information and tools to support competency based management for four key Human Resource areas: • • recruitment, selection and promotion learning and development performance management succession management - includes: • • • 31 information theory step-by-step instructions practical tips relevant research describes use of Toolkit items connecting forces – securing futures

POLICE SECTOR COUNCIL Policing CBM Guides § A Guide to CBM in Police Services § A Guide to Constable Selection § A Guide to Executive Selection § A Guide to Succession Mgmt § A Guide to Leadership Development § A Guide to Police Coaching & Mentorship - all include: • • • 32 information theory step-by-step instructions practical tips relevant research describes use of Toolkit items connecting forces – securing futures

POLICE SECTOR COUNCIL Policing CBM Toolkit - includes over 40 tools and templates that police services can use and customize according to their needs - includes (sample): - competency resources by rank - interview guides by rank - reference check guides by rank - learning plan templates - performance management templates - succession management templates - recommended additional readings reference 33 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework … Informs HR Mgmt Performance Management Leadership Development & Succession Planning Training & Development Recruitment & Selection POLICING EXCELLENCE AND SUSTAINABILITY COMPETENCY-BASED HR PLANNING & MANAGEMENT 34 connecting forces – securing futures

POLICE SECTOR COUNCIL Policing Competency Framework … Informs HR Mgmt To access the Policing CBM Materials please email Portia Dewhirst pdewhirst@policecouncil. ca 35 connecting forces – securing futures