PNDBF Tutorial 9 Lim Sei Kee c K
PNDBF – Tutorial 9 Lim Sei Kee @ c. K
MIND MAPPING �Diagram used to represent words, ideas, tasks, or other items related to a central key word or idea. �Used to generate, visualize, structure and classify ideas. �An aid to studying and organizing information, solving problems, making decisions, and writing.
Assignment �Find out more about the postage rates in Brunei. Are there differences in the rates of delivery services? Why is this information necessary when handling outgoing mail?
Open book test! 1. Why is it important to handle outgoing mail? 2. How do you handle outgoing mail? 3. List and describe the different categories of outgoing mail.
Fill in the blanks 1. The procedures for handling outgoing mail are: a) ( ) – state a time or times for collection b) ( ) – ensure that the letters are signed, envelopes are correctly addressed, are in the correct sizes and contain the intended enclosures c) ( ) – group the mail into different categories and ensure that postage is sufficient for each item
2. Mails can be classified into the following categories a) ( ) – weighing more than 500 grams b) ( ) – weighing between 20 and 500 grams c) ( ) – It can be sent without envelopes d) ( ) – enclosures are not allowed e) ( ) – includes books, magazines, catalogues and journals f) ( ) - normally correspondence, sometimes with enclosures such as brochures
3. Words and meanings a) All printed matter, parcels and mail in electronic form that are sent out of the office. b) The fee paid for the delivery of items by post. c) A company or person to whom the mail is addressed. d) A company or person receiving mail
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