PM 5000 QR Code Feature Unlocking Meter Insights

  • Slides: 11
Download presentation
PM 5000 QR Code Feature Unlocking Meter Insights

PM 5000 QR Code Feature Unlocking Meter Insights

Meter Insights – Availability ● A new firmware feature is being added to the

Meter Insights – Availability ● A new firmware feature is being added to the PM 5000 series of meters: QR Codes ● QR codes will be added to the shipping fw in October 2014. PM 5000 meters with this functionality will reach customers in early 2015 ●Customers can upgrade the fw on existing PM 5000 meters to add this feature ● When a customer scans a QR code on the PM 5000 with their smartphone or tablet, they are taken to meterinsights. schneider-electric. com, and they are presented with information from the meter ●Note: the PM 5000 does not need any network connection for the QR code feature to work properly Schneider Electric 2

Meter Insights – Objective ● Leverage QR feature to enable: ● connectivity ● rich

Meter Insights – Objective ● Leverage QR feature to enable: ● connectivity ● rich data presentation ● logs/trending ● alarms/diagnostics ● sales & services N SCA ME Schneider Electric 3

Meter Insights – Overview ● Device generates dynamic QR screens which, when scanned with

Meter Insights – Overview ● Device generates dynamic QR screens which, when scanned with a smart device, provide augmented metering information such as basic analytics (device mis-configuration, energy savings opportunities, etc) and richer representation of metering data (graphical log view) Step 1 Step 2 Step 3 Navigate to device’s QR screen Scan device’s QR screen with any scanning app Get augmented metering information and save to cloud for future access on any platform Schneider Electric 4

Meter Insights – Task-based QR screens ● The following dynamic QR screens are generating

Meter Insights – Task-based QR screens ● The following dynamic QR screens are generating by the device: 1. 2. 3. 4. 5. 6. 7. Info: device configuration information Energy: energy values for meter-reading purposes Demand: peak demand values for revenue billing purposes Basic: real-time basic readings (A, V, W, Var, VA) PQ: power quality readings (THD, unbalance, PF) Alarm: alarm logs Logs: content of parameter logs ● Webserver/App. analyzes and displays QR screen contents with proposed actions for user to take, such as: ● Your PF is low and you may be incurring penalties from your utility ● Your present Peak demand is high compared to past history and a change might have occurred in your facility ● Actions include the ability to contact Schneider Electric for assistance Schneider Electric 5

QR screen contents ● Info: ● Power system configuration ● Nominal frequency ● Total

QR screen contents ● Info: ● Power system configuration ● Nominal frequency ● Total Alarm Counter ● CT + VT Primary & Secondary ● Power factor total ● RS-485 comm ● Ethernet ● Energy: ● Active energy delivered ● Active energy received ● Reactive energy delivered ● Reactive energy received ● Apparent energy delivered ● Apparent energy received ● Active power peak demand ● Power Demand Peak Reset Date Schneider Electric ● Demand: ● ● Active power peak demand & timestamp Reactive power peak demand & timestamp Apparent power peak demand & timestamp Power Demand Peak Reset Date ● Basic: ● ● Current A, B & C Current avg Voltage L-L avg Active, Reactive & Apparent power total ● Power Quality: ● ● ● THD current A, B & C THD voltage A-B, B-C & C-A Current unbalance (worst) Voltage unbalance L-L (worst) Current N Power Factor ● Alarm History Log ● Parameter Logs 6

Meter Insights – Example Use Cases Use Case #1 A customer has a PM

Meter Insights – Example Use Cases Use Case #1 A customer has a PM 5000 installed, but the meter is not connected to the network. ●The customer is interested in the health of their electrical network and so they scan the Power Quality (PQ) QR code screen on the HMI of their PM 5000 ●The customer is taken to meterinsights. schneider-electric. com and gets a notification that their power factor appears to be low, with an explanation of why this is important ●The customer contacts Schneider Electric or an authorized partner for more information, leading to a sale opportunity Use Case #2 A contractor installs a PM 5000 at a customer’s facility. The contractor sets up the meter using the front panel. ●The contractor scans the Info QR code screen on the HMI of the PM 5000. ●The contractor is taken to meterinsights. schneider-electric. com, where he is shown a view of all of the setup parameters for the PM 5000, including: power system type; CT and VT ratios; Modbus address, baud rate and parity ●The contractor saves the link for future reference and to document that the job has been done correctly Schneider Electric 7

Connecting customers with Schneider Electric Customer is notified of possible issue and savings opportunity

Connecting customers with Schneider Electric Customer is notified of possible issue and savings opportunity Customer is given the option to contact Schneider Electric for support Schneider Electric 8

Enabling support/services for cross-selling Customer inquiry details Internal team assignment Customer inquiry is submitted

Enabling support/services for cross-selling Customer inquiry details Internal team assignment Customer inquiry is submitted to b. FO for servicing by Technical Support or Energy Efficiency teams Schneider Electric 9

Customer Journey & Digital Demand Generation Connect Alert Support Sell Schneider Electric • Customer

Customer Journey & Digital Demand Generation Connect Alert Support Sell Schneider Electric • Customer scans a dynamic QR code on their meter • Meter data contained in QR code is uploaded to Meter Insights cloud webserver • Meter Insights webserver analyzes the data and generates a notification with an explanation and recommended actions • User has option to contact Schneider Electric (via b. FO) for support in dealing with recommended actions • Customer inquiry is assigned appropriately (to Global Tech Support team or Energy Efficiency/Services team) for support • Customer is guided through an energy management journey through the purchase of Services or Products to address the recommended actions or upgrade their monitoring system 10

Demo Info QR screens ● Keating Main, PF = 0. 8 lagging (trigger PF

Demo Info QR screens ● Keating Main, PF = 0. 8 lagging (trigger PF notification) ● http: //go 2 se. com/ref=METSEPM 5560/sn=340060000042/fw=010203/did=01/data=14041 2 T 1414, 11, 60, 12, 600, 5, 347, 120, -0. 8, 0, 1, 192. 168. 0. 1/ ● Keating Main, PT and CT configuration at factory default values ● http: //go 2 se. com/ref=METSEPM 5560/sn=340060000042/fw=010203/did=01/data=14030 7 T 0918, 11, 60, 12, 5, 5, 120, -0. 936, 0, 1, 192. 168. 0. 1/ ● Keating Lighting, frequency = 50 Hz (trigger frequency config notification) ● http: //go 2 se. com/ref=METSEPM 5330/sn=340060000021/fw=010203/did=01/data=14050 7 T 2020, 11, 50, 12, 100, 5, 347, -0. 972, 0, 1, 192. 168. 0. 2/ Schneider Electric 11