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Please view this presentation as a ‘Slide Show’.

The Value Space Eric Spain

The Value Space Eric Spain

This is a revised version of the presentation given to the international conference of

This is a revised version of the presentation given to the international conference of the HKIVM in June 2005. It includes extra slides to make it self explanatory without a sound commentary and make the case to a more general audience. It is a ‘silent movie’ - with some sound effects!

The arguments presented: 1. 2. 3. 4. 5. 6. Perception of VM is ‘two

The arguments presented: 1. 2. 3. 4. 5. 6. Perception of VM is ‘two dimensional’; A model of ‘Values’ in three dimensions: a space; The Value Space in ‘Designing’; The Values of people; What people? The implication for governance & a democracy.

What evoked this paper? Three things. . . • A HK government project that

What evoked this paper? Three things. . . • A HK government project that shocked; • A Book: “The Wisdom of Crowds”; • Discussions on ‘Intangible Values’.

No. 1 Picture of FC paper

No. 1 Picture of FC paper

Shocked by: a) The insensitivity to the value b) of natural resources. b) The

Shocked by: a) The insensitivity to the value b) of natural resources. b) The administrative processes that allowed it to go so far. c) The fraud of ‘Public Consultation’ d) The mis-use of a ‘VM Study’

A Brief history

A Brief history

The Project achieved: • A waste of money - maybe HK$20 M; • A

The Project achieved: • A waste of money - maybe HK$20 M; • A 5 years delay for a solution; • A very large increase public distrust of the administration. because. . .

the process was regarded as ‘administrative’ and not ‘designing’. The VALUES considered were largely

the process was regarded as ‘administrative’ and not ‘designing’. The VALUES considered were largely only ‘economic’ (and a limited view of that!)

The Value Space

The Value Space

Perception of the use of ‘Value Management’: • A one-off session-- as short as

Perception of the use of ‘Value Management’: • A one-off session-- as short as possible • Mainly concerned with saving money • Often just a placebo • Or to show fiscal vigilance

Two dimensional VM

Two dimensional VM

The wider meanings of ‘Value’

The wider meanings of ‘Value’

Dictionary check -- key words • Objective and directly measured. • Exchangeable value. •

Dictionary check -- key words • Objective and directly measured. • Exchangeable value. • Not directly measurable but ‘quantifiable’. • Subjective and not quantifiable.

Objective and directly measured; Numerical quantity A measure: length, weight, time, etc. ; ·Worth:

Objective and directly measured; Numerical quantity A measure: length, weight, time, etc. ; ·Worth: money equivalent: the amount of money that is considered to be a fair equivalent for something else; ·Market price: the amount of money agreed upon as an equivalent to the utility and cost of anything.

Exchangeable value. Finding an equivalent quantity • Relative worth, utility, or importance; • "I

Exchangeable value. Finding an equivalent quantity • Relative worth, utility, or importance; • "I will have the family jewels valued by a professional to see how much money they are worth”; • ‘a good value at the price’; • Quality in respect of reliability: resulting costs.

Not directly measurable but ‘quantifiable’ • Excellence; utility; importance; • The worth of something

Not directly measurable but ‘quantifiable’ • Excellence; utility; importance; • The worth of something of value not possessing exchangeable value but whose absence leads to costs (eg: clean air and medical bills); • Sustainable development: the value to a future generation.

Subjective and not quantifiable • The individual’s value of ’being’ such as a personal

Subjective and not quantifiable • The individual’s value of ’being’ such as a personal impact of health; • To respect, to prize, to hold dear, to have high regard for: "I value our family jewels because they belonged to my grandmother”; • Principles, standards, ethics, morals, ideals; • The subjective reaction to situations or seeing and hearing events or documents (eg music, art); • Beauty.

The Value Spectrum

The Value Spectrum

The Value Spectrum Intangible Values

The Value Spectrum Intangible Values

A value plane at every point

A value plane at every point

results in. . . The Value Space

results in. . . The Value Space

Design. A set of statements that describe something intended.

Design. A set of statements that describe something intended.

Designing process. A period during which the ‘designer’ devises and experiences a process of

Designing process. A period during which the ‘designer’ devises and experiences a process of rapid learning by exploring. . . . the world including people.

. . and: makes judgements: ‘value judgements’ for decisions : ‘value decisions’

. . and: makes judgements: ‘value judgements’ for decisions : ‘value decisions’

. . . during which are made ‘value judgements’ & ‘value decisions’ IN The

. . . during which are made ‘value judgements’ & ‘value decisions’ IN The Value Space Intangible Values

Two examples from the Super-prison proposal: 1. Kong Nga Po (a border site) may

Two examples from the Super-prison proposal: 1. Kong Nga Po (a border site) may have great potential for long term development into other use with the Pearl River Delta; 2. Hei Ling Chau: an isolated island opposite to Lantau. Implications: 1. Kong Nga Po has great commercial value (money) 2. Hei Ling Chau has no value; nobody can see it.

In fact: Lantau & Hei Ling Chau islands are unique in the whole of

In fact: Lantau & Hei Ling Chau islands are unique in the whole of the southern coast of China for their abundance of species of plants and insects. . . and have been described as a 'national treasure of China'. Is that of any value?

THE 'SUBSTANCE' OF VALUES ‘Values’ do not float in the air; they are ‘of

THE 'SUBSTANCE' OF VALUES ‘Values’ do not float in the air; they are ‘of people’; embedded in people; their paradigm: their ‘view of the world’

People affected. Stakeholders with different values

People affected. Stakeholders with different values

A designer must ‘live’ in this Value Space using VM - or similar -

A designer must ‘live’ in this Value Space using VM - or similar - to LEARN from PEOPLE People affected. Stakeholders with different values

The Stakeholders: ‘THE CROWD’

The Stakeholders: ‘THE CROWD’

“The Wisdom of Crowds. ” by James Surowieki (ISBN 0 -285 -50386 -5) Two

“The Wisdom of Crowds. ” by James Surowieki (ISBN 0 -285 -50386 -5) Two examples. .

1. The difference Difference makes (the infatuation with experts).

1. The difference Difference makes (the infatuation with experts).

DIVERSITY is ESSENTIAL Experts alone are not the best

DIVERSITY is ESSENTIAL Experts alone are not the best

DIVERSITY is ESSENTIAL Experts alone are not the best

DIVERSITY is ESSENTIAL Experts alone are not the best

including this guy! DIVERSITY is ESSENTIAL Experts alone are not the best

including this guy! DIVERSITY is ESSENTIAL Experts alone are not the best

2. The Group-think trap

2. The Group-think trap

In dictatorships. . .

In dictatorships. . .

We don’t do that, we are ‘civilised’. . . We have Groupthink.

We don’t do that, we are ‘civilised’. . . We have Groupthink.

DAFT!

DAFT!

DAFT!

DAFT!

Most decisions are made by group-think

Most decisions are made by group-think

. . including governments Example in “Wisdom of Crowds”: The USA Bay of Pigs

. . including governments Example in “Wisdom of Crowds”: The USA Bay of Pigs invasions

When a new idea is taken forward it is being ‘DESIGNED’ NOT ‘administered’. Whether

When a new idea is taken forward it is being ‘DESIGNED’ NOT ‘administered’. Whether it be a policy or a project or anything else. Change is needed to. . . .

Replace the old way. . ‘ADMINISTRATION’

Replace the old way. . ‘ADMINISTRATION’

. . . with genuine VM at all stages ‘DESIGNING’ by ‘Designers’ Exploring the

. . . with genuine VM at all stages ‘DESIGNING’ by ‘Designers’ Exploring the Value Space at every step but especially at the very beginning

Exploring the Value Space at every step but especially at the very beginning VERY

Exploring the Value Space at every step but especially at the very beginning VERY IMPORTANT: This is not the same as: - ‘public consultation’ on already well-developed project (which results in ‘defend, deny & conflict’); - a referendum to replace government decision making. It is a means of: -- gathering ideas; -- getting better solutions; -- creating and sustaining public support. -- moving towards ‘of, for and by the people’

We might have avoided the conflicts arising: Super-Prison Article 23 The Harbour The Cultural

We might have avoided the conflicts arising: Super-Prison Article 23 The Harbour The Cultural Hub Cyberport Macau Bridge CT 10 Lantau Development. . . if the values stakeholders had been given any regard: VALUED

Wanted: ‘Project Designers’: • not a high expert on ‘the matter’; • skilled in

Wanted: ‘Project Designers’: • not a high expert on ‘the matter’; • skilled in the processes and have complete authority over their use; • must undertake specific project steps and use specific tools; • ensure critical appraisal from people dwelling in all parts of the Value Space; • beware of group-think; • don’t depend entirely on ‘experts’.

A whole governance system

A whole governance system

The community: people and their values

The community: people and their values

Policy/Project designer The community: people and their values

Policy/Project designer The community: people and their values

Value conflict resolver. Policy/Project designer The community: people and their values Choice of Value

Value conflict resolver. Policy/Project designer The community: people and their values Choice of Value Planes guided by the Vision

The Chief Value conflict resolver for projects Policy/Project designer The community: people and their

The Chief Value conflict resolver for projects Policy/Project designer The community: people and their values -----Vision----The values structure of the community Choice of Value Planes guided by the Vision

The Chief Value conflict resolver for projects -----Vision----The values structure of the community Choice

The Chief Value conflict resolver for projects -----Vision----The values structure of the community Choice of Value Planes guided by the Vision Policy/Project designer The community: people and their values Don’t forget this guy

The Chief Value conflict resolver for projects Policy/Project designer The community: people and their

The Chief Value conflict resolver for projects Policy/Project designer The community: people and their values -----Vision----The values structure of the community Choice of Value Planes guided by the Vision

The Chief Value conflict resolver for projects Policy/Project designer The community: people and their

The Chief Value conflict resolver for projects Policy/Project designer The community: people and their values -----Vision----The values structure of the community Choice of Value Planes guided by the Vision A transparent feedback path

Democracy? ? ?

Democracy? ? ?

Democracy? ? ?

Democracy? ? ?

Only if we respect and use the VALUE SPACE of the whole community!!

Only if we respect and use the VALUE SPACE of the whole community!!