PIKA Technologies fully customizable PBX Platform Maarten Kronenburg

PIKA Technologies’ fully customizable PBX Platform Maarten Kronenburg Maarten. kronenburg@pikatech. com support@pikatech. com

Agenda • Introduction to PIKA WARP Appliance • • Appliance Solutions vs. “PC + Voice Card” Solutions WARP for Asterisk® / Free. PBX® GSM Configurations and Applications WARP Pager – Solution for Service Providers • Preview to WARP Enhancements • Where to get more Information • PIKA Technologies – Overview • Q&A

PIKA Overview – WARP appliance was designed with input from our Customers • 200+ developers globally working with the WARP appliance today including: • • IP PBX developers IVR developers Gateway developers Logging developers • Cable Companies • Service Providers Office Paging MOH LCR IP Failover

WARP - Features and Capabilities Features Processor Display • Embedded • AMCC Power PC 440 EP • 533 MHz • 1, 200 MIPS • Supports floating point and MMU • Liquid crystal (LCD) • 2 x 20 character programmable • Backlit • Invertible for wall mounting • API controlled • Toggle button • Changes LCD display Memory • Internal flash – 256 MB • Internal RAM – 256 MB • External SD Card (4 G+) • Voice mail • Prompts • Configuration files • Custom settings Capacity • >75 Vo. IP end points (registered) • Typical: up to 40 simultaneous Vo. IP calls • Maximum Port Connections: • Up to 8 FXO ports • Up to 8 ISDN BRI ports (ie. 16 channels) • Up to 4 GSM trunk ports (SIMS) • Up to 9 FXS ports • Small Form Factor • The only customizable embedded platform! • Pre-installed default Asterisk + Free. PBX • Audio line-in/line-out (music on-hold / paging) • One standard FXS port • Power fail transfer ports (PFT) • Fully customizable – easily private labeled • Cross-compile environment with top-level GUI • Dynamic thermal management (fan) • Solid-state / no hard drive • Platform with Open Development Environment • Desk mount/stackable or wall mountable • Compact ready-for-market form factor • Regularity Approvals: • North American Telecoms & Safety (FCC/UL/CSA) • European Union (CE) ~ 17 cm ~ 6¾ in. ~ 23 cm ~ 9¼ in. ~ 6 cm ~2¼ in. Weight: < 2 lbs Pika Technologies, Inc. - Confidential

WARP for Asterisk/Free. PBX = + Asterisk + Free. PBX + Market Leading FAX Support • A Higher Level of Enablement that benefits existing and new WARP customers • Eliminates routine development • Get to market quicker • Lets you focus on your differentiation • Offers PC Developers a true alternative H/W Platform!

“PC + Cards” versus Appliance Component churn – every 9 (? ) months results in increased procurement /integration/testing costs Purpose built, stable telephony platform Greater integration effort Integration done by PIKA (cards & drivers, choosing components and building PC) (expansion modules, Linux/Asterisk/Free. PBX) Stigma: PC not as reliable as a proprietary PBX Purpose built for telephony, solid state, more reliable Large in size – greater power requirements Small in size – low power requirements

Green Friendly • Uses ~6% of the energy that a “PC + board” requires • power supply – low power usage • 20 w = 175 kwh per year versus 350 w / 3000 kwh per year for PC with boards • One-tenth of the end-of-life disposal space (vs. PC based solution) • Outer packaging come 100% from recycled materials • 100% lead free (Ro. HS) • Enviro-safe paint

WARP for Asterisk/Free. PBX- PBX Features Standard Asterisk 1. 4 features Common Features Group Features User Features • Automated Attendant • Conference Bridging • Call Monitoring • Call Parking • Call Queuing • Call Waiting • Call Transfer • Database Integration • Dial by Name • Music on Hold • Time Conditions and Grouping • 911 Calling • Voice Mail to Email • Day/Night Control • CDR Reports • Custom Inbound Routing • Call Groups • Call Queues • Announcements • System Recordings • Music on Hold Groups • Device Inventory • PIN Codes • Incoming Fax Detection • Conference Calling • Remote Office • Call Fwd Busy, N/A, Always • Call Hold/Transfer • Call Join, Conference • Call Parking Control • Last Number Redial • Online Voice Mail Retrieval • Voice Mail to Email • Do Not Disturb • Speed Dial • Black List (Call Screening) • Call Recording • Call Waiting • Call Presence

Connectors and Ports Back Connectors Intelligent Fan Power Cable SD Card USB RS 232/Serial (programming) Ethernet (10/100) FXS Port Audio Out In

Connectors and Ports Expansion Slots

Expansion Modules Analog stn 4 port FXS + PFT Analog trunk 4 port FXO + PFT

Expansion Modules 2 & 4 port ISDN BRI (4 or 8 channels) 1 & 2 port GSM radios

GSM Applications

GSM Applications Cost savings with Least Cost Routing (LCR) • Save $$ by routing calls over WARP GSM

GSM Applications Trunk backup • Should the landline or IP network go down, GSM can be used as a cost effective backup

GSM Applications Remote and Temporary Installations • Install business telephone systems in remote areas where traditional, wired telephone lines may not be available, or may have long lead times and high costs for installation.

Standard Free. PBX GUI

Customization: Promote YOUR Brand

Recapping the benefits Asterisk and Free. PBX pre-loaded • Reduces overall product cost • Minimized hardware/component lifecycle churn when compared to PC + boards • Simplified procurement and minimized inventory • System integration done for you • PC + cards/drivers + software pre-loaded • Single vendor eliminates finger pointing • Increased reliability with solid state components • no hard drive

Recapping the benefits • Customization: • promote your company and product name • Retain flexibility to add your own differentiation • Unique programmable LCD user interface • facilitates quick installation (IP address) • Purpose built telephony hardware • • Power Fail Transfer ports Audio ports for MOH and Paging 1 standard FXS port Flexibility with multiple connectivity options: SIP/FXO/FXS/BRI and GSM

Introduction to WARP Open. Source www. pikatech. com/warpenhancements

WARP – Open Source Software Platform NEW SOFTWARE FEATURES: • G. 729 support • Asterisk Version - Asterisk 1. 4 replaced by Asterisk 1. 8 • Free. PBX Version - Free. PBX 2. 7 replaced by 2. 9 NEW HARDWARE FEATURES: • Real Time Clock • DSP added to increase processing power • Hardware Echo Cancellation • Internal USB PROCESSOR / MEMORY • >25% incremental CPU power available for applications (up to 70% for some applications) • 3 times more available (RAM) memory; 232 MB or 256 MB is now available www. pikatech. com/warpenhancements Slide

WARP – Open Source Software Platform OPERATING SYSTEM: • EMDEBIAN replaces DENX as Operating System FILE SYSTEM: • UNIONFS replaces existing PARTITIONED FILE SYSTEM CHANNEL DRIVER: • DAHDI replaces PROPRIATERY CHAN_PIKA CHANNEL DRIVER NEW PACKAGE MANAGEMENT SYSTEM and REPOSITORY • Simplifies and automates software installation, upgrading, configuration and removal • Automatically puts additional software in proper partition NEW LCD CONTROL FRAMEWORK • Greatly simplifies control of LCD from customer application through new API www. pikatech. com/warpenhancements Slide

WARP – Open Source Software Platform MAINTENANCE AND DIAGNOSTICS IMPROVEMENTS • • Improved field upgrade procedure Interactive Hardware Diagnostics Improved software diagnostics Improved diagnostics for fax and Lib. PRI There is now a mechanism to collect the following: 1. 2. 3. 4. 5. 6. 7. 8. Asterisk logs Linux kernel logs CPU usage Memory usage Interrupt usage List of running processes Temperature Recordings (for caller id, echo, and audio issues) There also tools for the following: 1. Make a test call to a specified number 2. Packet sniffing 3. Perform ATA commands on GSM module 4. Store all information, bundled for easy retrieval, on SD and/or USB 5. Send log information sent FTP or email www. pikatech. com/warpenhancements Slide

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PIKA Overview • 23 years in telephony hardware • Primary business is CT Cards • Major customers include • STRONG focus on quality and customer service • Head Office: Ottawa, Canada