PHYSICAL ABILITY Motor skills manual dexterity eyehand coordination

PHYSICAL ABILITY • Motor skills: manual dexterity, eye-hand coordination, reaction time • Fitness: strength, stamina

MEASURING PERSONALITY • Projective tests: Test which use ambiguous stimuli to measure personality. • Objective tests: Inventories or questionnaires used to measure personality. These are scored by an objective key so there is no room for interpretation to answers

PERSONALITY • A relatively stable • And unique • Pattern of behavior, thoughts & emotions • Shown by an individual

THE BIG FIVE PERSONALITY TRAITS • Conscientiousness • Organized, selfdisciplined, responsible • Disorganized, undisciplined, irresponsible

BIG FIVE CONT’D • Extroversion introversion • Sociable, talkative, active • Sober, quiet, reserved

BIG FIVE CONT’D • Agreeableness • Good-natured, gentle, cooperative, forgiving • Cantankerous, irritable, uncooperative

BIG FIVE CON’T • Emotional stability • Calm. enthusiastic, secure • Anxious, depressed, angry, insecure

BIG FIVE CON’T. • Openness to experience • Imaginative, creative, sensitive • Insensitive, narrow, unimaginative

Other Selection Tests • • Interest & preference inventories Work simulations Graphology Integrity tests Propensity for violence Drug screening Fitness for work

Interview Problems • Reliability & validity • Perceptual errors – Similarity – Contrast – Overweighing negative information – First impression – Non verbal behavior – Selective listening & faulty memory

Making Interviews Effective • Provide interviewer with detailed information about the job from job analysis • Train interviewers • Use structured interviews • Standardize interviewer evaluation forms • Take notes

Managerial Selection • Assessment Center: process which uses content valid work samples of the managerial job • Tasks: leaderless discussion group, in-basket tests, business games, and interviews • Assessment centers predict short and long term success in management positions. They are valid across gender and race. The problem is the cost of using assessment centers

Issues in Selection • Evaluating techniques: Validity, Utility, Legality • Selection decisions: Number of applicant, reliability of selectors, criteria for success • Selection and the bottom line: Productivity, supervision, absenteeism, turnover, accidents, negligent hiring

Backwards & Forwards • Summing up: We continued our look at selection devices: physical ability tests, personality test, work simulations, integrity tests, drug screening, fitness to work, and interviews. The assessment center for managerial selection was explored and finally some issues in selection were discussed. • Looking ahead: Next time we turn to the topic of training in the workplace.