Photonet Dashboard Workshop 23 May 2019 Facilitated by

Photonet Dashboard Workshop 23 May 2019 Facilitated by Mike Gunn & Mhairi Gallacher

Workshop Objectives • Dashboard Basics - Obtaining login and password details • Review of various screens - including newly published screens • Finding and using your own data • Availability of Quick Guide • Using the dashboard for improvement • Audit reporting going forward • Questions from delegates

Logging in and receiving your password • Already got a user name: • Search “Directory Information Service” and find email • Log in here: https: //login. nhsnss. scot. nhs. uk/

Forgot your password or having trouble with your account? • Who to contact? • NSS Customer Support Desk • Phone: 0131 275 7777 • Email: nss. [email protected] net • What to ask for: • “LDAP password/username for Tableau” – they will know where to send this request • Don’t ask for: • “Password/username for Photonet dashboard” – Photonet is one of many dashboards and the IT teams don’t know anything about them!

Dashboard Pages National Views – data overview and traffic light system against Photonet standards

Dashboard Pages Health Board Outcomes – how are well are Health Boards meeting the Photonet standards?

Dashboard Pages Treatment Centre Benchmarking – how well are we performing throughout the year?

Dashboard Pages Self Audit of Patient Records Using 10 patients records against photonet standards.

Dashboard Pages Self Audit Multiple Questions – ensuring that units are complying with Photonet standards.

Photonet Standards

Quick Guide

Using the dashboard for improvement • If you identify an area for improvement– what improvement measures can be taken? • Using Improvement Methodology to implement changes - PDSA cycles • Revisiting the dashboard to show that changes have resulted in improvement.

Using the dashboard for improvement Example: Waiting Times Health Boards using Photonet data to improve the phototherapy service in their areas: • Increased opening hours • Increased number of cabinets • Additional staff • New treatment centres Eventually showing reduction in waiting times.

Using the dashboard for improvement Example Increased Localised Erythema rates -Reviewing your own data -Understanding the issue (eg. new members of staff grading erythema rates slightly differently) -Education provided on grading erythema episodes. -Reviewing outcome data OR reviewing units treatment protocols/regimens.

Using the dashboard for improvement Example Decreased in number of patients receiving PUVA. -Reviewing your data. -Understanding the issue – why there have been changes in the way phototherapy has been prescribing? -Identify improvement measures -Implementing changes -Reviewing dashboard outcome data.

Future plans… • Visualise patient experience returns • Annual reporting to treatment centres

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