Phase 4 Manage Deployment Deployment Management Considerations High

Phase 4: Manage Deployment

Deployment & Management Considerations High level considerations • Power for charging devices • Wireless connectivity • Update and software deployment logistics • Device physical security (lockers? ) • Provision for ‘forgotten’ or problem devices

Deployment & Management Considerations Four device deployment considerations Initial configuration Device Management Logistics Classroom Management

Deployment & Management Considerations Four device deployment considerations Initial configuration Device Management Logistics Classroom Management

Device deployment: initial configuration • Username and password • Antivirus solution • Office suite • Software and apps • Educational content • Initial configuration • User experience (start screen) • Branding

Deployment & Management Considerations Initial configuration options Manual Automated

Automated configuration • Username and password • Antivirus solution • Office suite • Software and apps • Educational content • Initial configuration • User experience (start screen) • Branding

Initial configuration — Image creation service Decide whether this is done by OEM at factory, Systems Integrator or by your IT department. Service Inputs Stakeholder Input Security Configuration Windows Source Files Education Branding Application Source Files Current Recommend ed Practice Image Creation Service Windows System Image File (Customized)

Which form factor is most appropriate for students, teachers and staff? Initial configuration Device Management Classroom Management Logistics Four device deployment considerations

Unmanaged to managed • Unmanaged—Users can install applications, change settings; little to no management tools used • Somewhat managed—Some management tools are used, but light on process and policy • Moderately managed—Tools and good processes and policies, but users can install software and change at least some settings • Locked down and well-managed— Intense use of tools, established processes and policies in place, users are locked down and cannot install software or change critical settings

Device Management • How will the device settings be configured? • How will the devices be protected from malware? • How will Operating System updates and patches be deployed to the device? • How will Apps and software be deployed to the devices? • Do the devices need to be wiped in case of loss of theft?

Managing Windows devices Governance Light Control Full Control Exchange Active. Sync Mobile Device Management via OMA-DM Enterprise Management Windows 8 provides choices • Choose by device based on scenario or capabilities needed • Consider employee versus organization-owned, BYOD, connectivity • Organizations may choose all three

The more you trust a device, the more access you can give the device Unregistered Registered MDM Enrolled Fully Managed Publish email to users (EAS) Yes Yes Publish Work Folders to users Yes Yes Block Device Only Yes Yes Yes Unified Device Management Yes Unified Application Management Yes Selective data wipe Yes Compliance reporting Yes Conditional access based on user, device, location Audit logging and monitoring Group policy and login scripts Yes OS deployment and imaging Yes Configuration Management Yes Patch Management Yes Anti-malware management Yes Full application management Yes Bitlocker management Yes

Which form factor is most appropriate for students, teachers and staff? Four device deployment considerations Initial configuration Device Management Logistics Classroom Management

What is classroom management software? Students are using PCs and mobile devices in your classrooms. Classroom Management software enables the teacher to have control and management of what students are doing on these devices Usual features and requirements include: • Being able to view student screens to see what they are doing • Being able to control what students are doing on their devices • Being able to distribute and collect files from the teacher device to student devices • Being able to communicate via IM or polls with students • Being able to control internet access • Many, many other features

Classroom Management

Large scale device deployment logistics

Device deployment— logistics • Transport logistics to schools • Unboxing and recycling • Teacher distribution • Student distribution (parents? ) • Start up support • User support (day 1/week 1) • DEAD ON ARRIVAL? • Software/hardware/drivers

Initial set up logistics • Wired connectivity • Desk space • Amount of rooms per school • Security of rooms • Power supply • Physical device labelling • Progress tracking

Designing and Implementing Technologies that effectively support learning How do I choose the most appropriate device for education? How are the devices going to be deployed, managed and controlled? Is the network infrastructure appropriate for a large scale device deployment? How will the technical solution be supported?