Personnel development in YIT St Petersburg Alexey Ustinov

Personnel development in YIT St. Petersburg Alexey Ustinov (Personnel and corporate affairs director) 26. 11. 2013 Kuopio Vita Nova St. Petersburg, Russia

Step ahead. With care. VISION: STEP AHEAD. WITH CARE. QUALITY OF LIVING AND CONSTRUCTION CUSTOMER EXPERIENCE AND SERVICE FINANCIAL STABILITY STRATEGY: PRODUCT AND SERVICE DEVELOPMENT WELL-MANAGED AND PROFITABLE GROWTH RESPONSIBILITY FOR BETTER URBAN ENVIRONMENT RESPONSIBILITY FOR THE WORK COMMUNITY VALUES LEADERSHIP PRINCIPLES MISSION: CREATING BETTER LIVING ENVIRONMENTS CARE STEP AHEAD COOPERATION PERFORMANCE

Development is based on values Career and development in YIT Care Step ahead Cooperation Performance • Responsibility • Keeping promises • Professional pride • Customer focus • Creativity • Courage • Trust • Positive and open mind • Involving people • Aiming high • Passion to succeed • High ethics Our vision: Step ahead. With care and responsibility. Mission: Creating better living environments . To stay one step ahead and to be the most wanted employer in our sector, we need continuous development. We focus on long-term development and well-being of our personnel. With this in mind, our aim is to strengthen our development culture throughout the organization. Continuous and practical personnel development – is our key success factor and a part of our strategy.

Assessment and development tools in YIT Top managers Aalto University High-potential employees Head of construction site Head of Department Project manager YIT Director, YIT Manager, 360 degree assessment system, Talent. Q, E-learning (Web. Soft), Individual development plan Foreman Assessment Center, Competencies based interview, Individual development plan Trainees Competencies based interview, Tutorship, Adaptation, Individual development plan Blue collars In a process of getting a University degree, Individual development plan

Key methods for development in YIT • Learning at work • Rotating positions in YIT • New projects, customers, agreements, service sites • Coaching • Vocational education while working • Class room studying • Training, courses, education HR status 01. 2013 – 10. 2013 in YIT ST. Petersburg Competent and motivated professionals on all levels • Over 300 employees received vocational training • Training program for Sales Department – 43 persons • Coaching Management Training - 16 persons in process (total 31) • E-learning users – 137, number of courses - 10 • Trainees program in action – 6

Five steps of career in YIT Our aim is to offer long, interesting careers at YIT. 5 step: Become a leader 3 step: Create your individual development plan 1 step: Enroll 4 step: Study 2 step: Pass the assessment

Talent management in Housing Unit Project manager Head of construction site Project manager Foreman Construction site engineer 3 -4 th year student, trainee 1 -2 years 5 -7 YEAR EMPLOYMENT AT YIT

Validation of competences of personnel in YIT St. Petersburg • 2011 – YIT St. Petersburg joined the «Validation of Learning Outcomes in Russia (VALO)» project. YIT St. Petersburg is interested in supporting and promoting the development of education throughout life through creation of system of assessment and recognition of qualifications in Russia. It can help our company in developing competencies of our personnel in Russia. It also helps us in recruitment. • 2012 – qualification examination for YIT personnel in St. Petersburg at Kostromskoy 10 site. Competence area of the exam – reinforcing works. Outcome – two workers proved their qualification on the 3 rd level of the National Qualification Framework. After the exam they received an international certificates of the project.

Key factors of our successful experience in the project Cooperation with our partners in the VALO project • participation in training modules, formulation of qualification requirements • cooperation with educational organizations Involving personnel • discussions with our personnel in office and construction sites Attention to detail • researching of validation • choosing the construction site for the qualification exam Communicating information within the company • Seminars and presentations • Intranet

Benefits of validation implementing Problems of validation implementing • development and well-being of the personnel • more opportunities to get qualification • life-long learning and strong development culture in organization • attractive HR-brand • long-term employment • involvement and motivation of personnel • performance and high quality • effective talent management and long careers • competitive advantages of the company • cooperation between companies and educational institutions will become more effective and close • legislation problems • reluctance to change • problems of cooperation between companies and educational institutions • implementation of validation is too slow • migration problems • lack of qualified labor • extra expenses

YIT | 11 | Osavuosikatsaus 1– 9/2011