Personalization and User Profile Management for Public Internet

Personalization and User Profile Management for Public Internet Access Points (PIAPs) ETSI TC HF, STF PX on Extending e-Inclusion for Public Internet Access Points (PIAPs) Work funded by the EC/EFTA Mike Pluke HTF, 20 March 2006 at ETSI Sophia Antipolis 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 1

How can Public Internet Access Points behave in a way that suit all users? 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 2

What may PIAP users need? The PIAP user may wish the PIAP to q recognise their identity q configure the input/output settings to meet their preferences q provide them with top-level options that relate to their own individual circumstances; q etc. 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 3

How can PIAPs and services know users’ individual needs and preferences? User Profiles provide services and devices with user defined preferences ETSI Guide (EG) 202 325 on User Profile Management see http: //portal. etsi. org/STFs/HF/STF 265. asp 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 4

What is a User Profile? User and context information used to deliver: appropriate services and content, in a format tailor-made to users’ needs. Profiles contain data describing: q User information q User’s preferences (e. g. language and cultural), settings, rules and state changes related to: Ø services Ø terminals Ø communications. q The profile tool and templates are useful when defining the profile data. 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 5

Permanent / Situation dependent profiles Example Special need - listen to text q A blind person or a child who cannot yet read might prefer listening to text. q A person driving a car might prefer listening to text. The permanent profile ”Listen to Text”/“Blind” provides this service. The situation dependent profile “Car” provides this service. 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 6

Wider use of preferences q related profile fields for other devices or services can be populated by the same data. Define once - use in many terminals and services 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 7

Where are the profiles? 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 8

Situation dependent profiles When users’ needs and preferences vary according to the situation/context, they can be matched by situation dependent profiles At all times the most relevant profile for a specific situation or user role needs to be active. 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 9

Situation dependent profiles A profile related to a specific situation or user role needs to be active Problem q Forget to activate a suitable profile q Forget to “reset” to a suitable profile q Laziness ; -) Consequence q Poor outcome when the wrong profile is active Solution? 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 10

Automatic activation of profiles Users could define activation rules according to their q q q activities and make use of different means such as events from: time schedules accessories external applications physical sensors/transmitters location based services 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 11

Example - Profiles with automatic activation 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 12

Thank you! Questions? 1/21/2022 �ETSI – Multicultural and Language Preferences in User Profiles 13