Personality Development Ms Neela Pandya M V M

Personality Development Ms. Neela Pandya M. V. M. Science and Home Science College, Rajkot

Personality �Determiners: �Self-analysis �Behaviour-Motivation, Modes of thinking, Modes of acting, Modes of interacting �Personality: big 5 �Extroversion-social or antisocial, outgoing or shy, assertive or passive, active or inactive and talkative or quiet.

�Agreeableness- friendly or reversed, �cooperative or guarded, �flexible or inflexible, � trusting or cautious, �good natured or moody, �Soft hearted or tough and �tolerant or judgmental.

Emotional Stability �consistent or inconsistent �reacts impulsively or weighs options �generally calm, stable, having a positive attitude �manage their anger, secure, happy and objective

Attitude �Attitudes �Perception �Self disclosure �Diverse experiences �Accept Responsibility �Show consideration �Think Win-Win : � Choose your words carefully

Qualities �Be a Good Listener �When you make a mistake, accept it and make it easy to amend �Discuss but don’t argue �Practice honesty, Integrity and Sincerity �Don’t be sarcastic and put others down �Develop empathy

Role models �These personalities are �Mahatma Gandhi, �Mother Teresa, �Abraham Lincoln, � Napoleon Bonaparte, �Albert Einstein, �Shiva Khera, �Napoleon Hills & �Bill Gates Don’t be Imposter, Rebel or Looser(-self esteem)

COMMUNICATION �number of persons (receivers)-messege adressed �Intrapersonal Communication �Interpersonal Communication �Group Communication �Mass Communication

Medium of Communication �Verbal communication - words, written or spoken � 5 skills �Non-verbal communication-1 skill � gestures (sign), movements (action language), and object language (pictures/ clothes) and so on. Further non-verbal communication canbe identified by personal space (proxemics, body language, and kinesics), touch (haptics), eyes (oculesics), sense of smell (olfactics), and time (chronemics).

PURPOSE OF COMMUNICATION � Inform � Persuade �PROCESS OF COMMUNICATION � • Who? � • Says what? � • On which channel? � • To whom? � • With what effect?

GUIDELINES FOR EFFECTIVE COMMUNICATION �Take sufficient time to effectively communicate. � Learn to be empathic. � Be honest and sincere. �Be welcoming �culture, race, ethnicity �Learn to pronounce names correctly

Do’s � Make sure not assumption. �Be a good listener. �Learn to understand important practices �Be respectful of what others value. �Share information �Candidness, Clarity, Completeness, Conciseness �Concreteness, Correctness, Courtesy

Don’ts �Lack of planning � Vagueness about the purpose of communication � Objectives to be achieved � Choice of wrong language resulting in badly encoded message � Unshared and unclarified assumptions � Different perception of reality � Wrong choice of the channel

Non verbal Proper use of body language Gestures and Facial expression Silence Paralanguage

Social Ettiquette �How to Introduce �Look into the eyes of the person � wear a pleasant smile on your face �Extend a warm, friendly and firm handshake � say your name clearly,

How to Introduce People �At a formal event-Ted, this is Anna Stevens, Assistant Manager of XYZ Company. Anna, this is Ted Lawson, HR Executive of ABC Corporation. � an informal meeting- first name, relation �Brief background-hobby, interest etc.

How to address others �Superiors: gender specific title �Colleagues: first name �Subordinates: firstname / gender specific-based on relationship �Clients and Customers: gender specific

Shaking hands �Please refer to PPT on Body language

Dressing �Office Dressing Tips �Don't Take Extra Liberties �Ensure Your Comfort �Get A Proper Haircut

Telephone etiquettes �Where and when and how �Tone �Courtesy �Unwanted calls �Ending up

Dining table manners �Indian �Foreign �At Restaurant �At relative’s home

Good communication skills �Modulate Your Voice �Do Not Talk Too Fast �Use Dynamics �Speak Clearly �Concentrate On Your Pitch �Use Appropriate Words �Maintain Eye Contact �Make Use of Gestures �Avoid negative questions-are you not coming?

Thank You all! See you again! Have a nice day! Neela Pandya