Performance Management Plan Overview Goals and Steps for

  • Slides: 17
Download presentation
Performance Management Plan Overview, Goals, and Steps for Implementation Prepared by The Planning Council

Performance Management Plan Overview, Goals, and Steps for Implementation Prepared by The Planning Council

Goals: § § Goals § Monitor System and Program Performance throughout the year Identify

Goals: § § Goals § Monitor System and Program Performance throughout the year Identify both strong performers and opportunities for improvement Increase data-to-action Vision: § Homelessness will be rare, brief, and non-recurring Prepared by The Planning Council

 5 Steps: Implementation Steps Step 1: Agree on: Performance Roles and Responsibilities (1)

5 Steps: Implementation Steps Step 1: Agree on: Performance Roles and Responsibilities (1) Goals (2. 1) Measures (1 st Column of 2. 2 -2. 4) Prepared by The Planning Council

 5 Steps: Implementation Steps (continued) Step 2: Share initial data (baseline) for review

5 Steps: Implementation Steps (continued) Step 2: Share initial data (baseline) for review first with HMIS & Data Collection Committee and PMC to establish annual and quarterly goals and targets; finalize Evaluation Schedule and Communications Plan (See sections 3 and 4) Step 3: Finalize Performance Improvement Planning (See Section 5); Share proposed Performance Management Plan and initial data with Governance, then Co. C membership Step 4: Track progress towards goals and share according to the Evaluation Schedule and Communications Plan (See sections 3 and 4) Step 5: Implement Performance Improvement Planning (See Section 5) Prepared by The Planning Council

Diving in: Step 1: Agree on Performance Roles and Responsibilities (1); Goals (2. 1);

Diving in: Step 1: Agree on Performance Roles and Responsibilities (1); Goals (2. 1); and Measures (1 st Column of 2. 2 -2. 4) Prepared by The Planning Council

 4 suggested Areas of Responsibility: 1. Performance Roles and Responsibilities 1. Analyze Performance

4 suggested Areas of Responsibility: 1. Performance Roles and Responsibilities 1. Analyze Performance Data 2. Review outcomes & develop improvement plans 3. Lead Performance Improvement Strategies 4. Communicate Performance Data Prepared by The Planning Council

 Suggested Entities for each Area of Responsibility: 1. Performance Roles and Responsibilities 1.

Suggested Entities for each Area of Responsibility: 1. Performance Roles and Responsibilities 1. Analyze Performance Data: 1. HMIS and Data Collection Committee (HMIS Committee) 2. Data Team at The Planning Council (TPC) 3. Program Monitoring Committee (PMC) and Governing Board Prepared by The Planning Council

1. Performance Roles and Responsibilities Suggested Entities for each Area of Responsibility: 2. Review

1. Performance Roles and Responsibilities Suggested Entities for each Area of Responsibility: 2. Review outcomes & develop improvement plans 1. HMIS Committee 2. TPC Data Team & Coordination Team 3. PMC and Governing Board Prepared by The Planning Council

1. 1. Performance Rolesand Responsibilities Suggested Entities for each Area of Responsibility: 3. Lead

1. 1. Performance Rolesand Responsibilities Suggested Entities for each Area of Responsibility: 3. Lead Performance Improvement Strategies 1. Co. C committees, as needed 2. TPC Data Team & Coordination Team Prepared by The Planning Council

1. Performance Roles and Responsibilities Suggested Entities for each Area of Responsibility: 4. Communicate

1. Performance Roles and Responsibilities Suggested Entities for each Area of Responsibility: 4. Communicate Performance Data 1. TPC Data Team & Coordination Team 2. PMC and Governing Prepared by The Planning Council

2. 1 Community Goals for Preventing and Ending Homelessness Vision: Homelessness will be rare,

2. 1 Community Goals for Preventing and Ending Homelessness Vision: Homelessness will be rare, brief, and non-recurring Decrease total number of persons experiencing homelessness Increase Permanent Housing (PH) exits Decrease returns to homelessness Increase outreach coverage Shelter Length of Stay (LOS) less than 30 days Increase Permanent Supportive Housing (PSH) capacity Increase affordable housing capacity Decrease the length of time between project start and housing move-in Prepared by The Planning Council

 Suggested System Measures (proposed Data Source, how often it could be reported) 2.

Suggested System Measures (proposed Data Source, how often it could be reported) 2. 2 System Performance Monitoring Decrease rate of returns to homelessness (Longitudinal System Analysis (LSA), quarterly, using System Performance Measures (SPM) definition) Decrease LOTH (LSA, quarterly) Increase PH exits (LSA, quarterly) Increase income/noncash benefits (Annual Performance Report (APR) report groups, most recent year) Decrease # newly homeless (LSA, quarterly) Decrease # homeless (LSA, quarterly) Prepared by The Planning Council

 Suggested System Objectives (proposed 2. 3 System Performance Objectives goals and calculations provided

Suggested System Objectives (proposed 2. 3 System Performance Objectives goals and calculations provided on full document, can be adjusted after baseline data pull) Veterans LOT on CES registry Families LOT on CES registry Chronic LOT on CES registry Youth—identify and engage Increase affordable housing Prepared by The Planning Council

 Suggested Project Type Objectives 2. 4 Project Type Performance Objectives (some proposed goals

Suggested Project Type Objectives 2. 4 Project Type Performance Objectives (some proposed goals and calculations provided on full document, can be adjusted after baseline data pull) LOT from first contact to CES referral LOT from CES referral to provider referral LOT from Provider referral to provider project start LOT from provider project start to housing movein Successful Homelessness Prevention PSH capacity Shelter LOS for singles and families Prepared by The Planning Counciloutreach to additional localities Increase

3. 2. 4 Evaluation Project Type Schedule Performance Objectives Goal is to report as

3. 2. 4 Evaluation Project Type Schedule Performance Objectives Goal is to report as many measures as possible on a quarterly basis Exceptions noted previously (i. e. , HIC related measures, and measures that must be run on the most recent year, such as income related measures) Quarter 1 of the calendar year should be presented at which meeting? April HMIS and then May PMC? Want to allow time for any necessary data confirmations, and not burden providers with other quarterly reports due (even though the Data Team will be pulling the data) Prepared by The Planning Council

 What level of data to share with whom: Project and System level: HMIS

What level of data to share with whom: Project and System level: HMIS Committee, PMC, Governing, Membership? System level only: Community? 4. 2. 4 Communication Project Type Plan Performance Objectives How to visualize the data: Tables, Dashboard with graphs, other ideas? Examples: https: //wnyhomeless. org/app/uploads/Completed-Q 1 -Report. pdf https: //cohhio. org/wp-content/uploads/2018/06/2018 -Q 1 -QPR. pdf Stella Performance (LSA) Modes of communication: Email, Website, Co. C Meetings, Facebook? How often to share it: Follow Evaluation Schedule? Prepared by The Planning Council

 Next Steps: 2. 4 Project Type Wrap-up Performance Objectives Compile feedback Move on

Next Steps: 2. 4 Project Type Wrap-up Performance Objectives Compile feedback Move on to the next stage in Implementation: Step 2: Share initial data (baseline) for review first with HMIS & Data Collection Committee and PMC to establish annual and quarterly goals and targets; finalize Evaluation Schedule and Communications Plan (See sections 3 and 4) Prepared by The Planning Council