PERFORMANCE FEEDBACK Orientation Briefing AGENDA Purpose of feedback

PERFORMANCE FEEDBACK Orientation Briefing

AGENDA • • • Purpose of feedback 360 -degree feedback What will be assessed Feedback process Preview: Individual Report Instructions

360 FEEDBACK • Collect and report ratings and comments from many sources • Assess strengths and potential areas for improvement • Identify ways to improve individual performance

FEEDBACK PROCESS Setup Reassessment Orientation Assessment Scoring and Reporting Interpretation and Planning Application & Reinforcement Training

COMMENTS • Focus on the behavior, not the person • Describe specific behavior • Give both positive and constructive comments • Be honest and fair • Avoid emotional language

INAPPROPRIATE COMMENTS • “You never think of anyone but yourself. ” • “Why on earth did you do that? ” • “I don’t like your attitude. ” • “You don’t know what you’re doing. ” • “You’re not a team player. ” • “You’ve really made a mess of things. ”

APPROPRIATE COMMENT - POSITIVE “Whenever I tell you I’m having a problem, you usually take the time to talk with me about it. Your input makes a big difference in how I handle things, and I hope you’ll continue to make time for me. ”

APPROPRIATE COMMENTCONSTRUCTIVE “We usually work well together, but often when you’re really busy the look on your face says, ‘Don’t bother me. ’ So I keep my problem to myself. When you don’t want to be interrupted, could you let me know when it would be OK to talk? ”

FEEDBACK PROCESS Setup Reassessment Orientation Assessment Scoring and Reporting Interpretation and Planning Application & Reinforcement Training

CONFIDENTIALITY • Username • Password • Anonymous ratings and comments • No on-screen review of your individual responses by anyone

INSTRUCTIONS • • Rate each person Complete all items Finish by due date Make a note of your password