Peer Advisor Program Peer Advisor Program The Peer

Peer Advisor Program

Peer Advisor Program • The Peer Advisor program is part of OMES onboarding process. • The Peer Advisor program matches up new hires with current employees who help them make a successful transition to working at OMES.

Peer Advisor Program Who and What • Peer advisors are volunteers. • An asset for new employees. • Introduce new hire to the team. • Introduce department leads and executive team. • Show the new hire the OMES directory. • Offer an invite to lunch. • Troubleshoot issues.

Peer Advisor Program Who and What • Provide resources needed to troubleshoot independently in the future. • Remind them to reach out if they need help. • Maintain a checklist for each new employee. • Relay communication to the division leadership. • Remind supervisors to meet with the employees after 30/60/90 days and collect data. • Attend a quarterly meeting with HCM.

Peer Advisor Checklist Map of the Land • • • Break room. Bathroom. Conference room. Copy and fax machines. Supplies and supply request process. Parking. First aid. Stairs/elevators. Location specific • Tornado shelter. • Evacuation meeting spot. • Additional amenities • Cafeteria. • Fitness locations. 5

Peer Advisor Program Process • Advisor will be informed when a new hire receives a welcome letter. • New employees will meet their peer advisor on the first day of employment. • Peer advisors will meet the new employee on a weekly basis. • The peer advisor will maintain contact via phone, skype, link and/or email, etc. • Remind supervisors about the 30/60/90 day follow up questions.

New Employee Follow up Questions • Supervisors will meet with their new employees after 30/60/90 days. • Understand the overall onboarding experience. • Identify the need to provide additional resources earlier in the process. • Identify which employees can be influential in retaining new hires. • Important feedback to improve the onboarding process.

Peer Advisor Program Results • Better performance. • Improved engagement and stronger retention. • Reduce turnover. • Stronger connection to OMES over time. • Feel acknowledged, included and more excited about their prospects for long-term success. • Demonstrate greater loyalty and productivity.

Peer Advisor Program Questions?