PAYROLL A STRATEGIC BUSINESS PARTNER Ruby Olsonoski CPP

PAYROLL: A STRATEGIC BUSINESS PARTNER Ruby Olsonoski, CPP 2016 Northstar Statewide Conference

Payroll: A Strategic Business Partner Agenda Definition of Strategic Partner Know Your Company Current State of Payroll Department Musts For A Strategic Payroll Department Strategic Planning Presenting Your Plan to Leadership Identifying Strategic Partner Opportunities Getting a Seat at the Table

Payroll: A Strategic Business Partner Definition – Business. Dictionary. com What is a Strategic Partner? A collaborative agreement between two or more parties in which all involved agree to work together to achieve a common goal. Partners commonly share risks, responsibilities, resources and resulting benefits.

Payroll: A Strategic Business Partner Company’s Vision to Increase Revenue Growth Company Challenges • Acquisitions • Lack Of Business Processes • Open New Locations • Growing Employee Population • Acquiring Talent • Competitive Markets • RFP – RFI • Few Internal Resources (SMEs) • Service Center Model • Not Part of Current Structure • Technology • Outgrowing Current Systems • Career Growth • Opportunities

Payroll: A Strategic Business Partner Company’s Vision to Increase Revenue Dividend Company Challenges • Cost Control • Do More With Less • Change Management • No Resource to Build Case Study • Process Improvement • No Investment For Change • Downsizing of Employees • Moral • Technology • No Investment • Career Growth • Less Opportunity

Payroll: A Strategic Business Partner State of Payroll Department – ~20 Years Ago

Payroll: A Strategic Business Partner Strategic ~ 20 Years Ago Paperless Transactional Documented Procedures Reactive Change Agent Rigid – Resists Change Part Of The Larger Team Isolated Team Supported By Technology Lack Technology Communication Last To Know Celebrate Success Thankless Job Building Talent Hiring Succession Plan No Plan

Payroll: A Strategic Business Partner Musts For A Strategic Payroll Department: Show Value Develop Staff Identify Key Players Succession Plan Job Descriptions Career Growth Empowerment Crisis Management View Change As Opportunity Set For Success

Payroll: A Strategic Business Partner Strategic Planning Define Goals and Objectives ◦ Show How Project Aligns With Company Initiatives Document Current State ◦ ◦ Include Workflows and System Integrations Identify Gaps Intersections with Other Departments Be specific of what is included in project Understand how change will affect them Be willing to make adjustments to your plan Get Approval (Buy In) From Manager or Project Sponsor Identify Team Members Training Needs Establish a reasonable timeline

Payroll: A Strategic Business Partner Presenting Your Plan To Leadership Be Prepared For Meeting ◦ ◦ Agree on metrics that will be used during meeting Show costs, savings, improvement and value in your presentation Review Materials Dry Run(s) with Team that will be presenting Schedule Appropriate Time For Meeting ◦ ◦ 25 minutes for presentation 20 -25 minutes for questions OK to say “I don’t know at this time”. I will have the answer to you by …. . ◦ 5 -10 next steps or getting approval to move forward with implementation Deliver!

Payroll: A Strategic Business Partner Payroll Roles 1. Consultation 2. Policy 3. Controls 4. Compliance 5. Employee Service 6. Standardization 7. General Ledger 8. Performance 9. Salary Reviews 10. Governance Partners • • • Cross Functional Teams Company – create/maintain Sarbanes Oxley Federal/State/Local Agencies Employees – Excellent Service Payroll Team Accounting Human Resources/Talent Team Compensation Risk/Legal Teams

Payroll: A Strategic Business Partner Getting a Seat at the Table Earn Trust and Respect of Leadership ◦ ◦ ◦ ◦ ◦ Demonstrate How Payroll Brings Value Understand Departments Impact “On Bottom Line” Ensure Compliance with Federal, State and Local Law Drive Strategic Decisions About Payroll Functions Consultative and Collaborative Establish Service Level Agreements With Partners Build Talent Embrace Mobile Technology and Remote Workspace Document Department Procedures Schedule Periodic Reviews/Updates with Internal Audit

Payroll: A Strategic Business Partner Are you ready to take Payroll to the next level?

Payroll: A Strategic Business Partner Additional Reading: April 2016 – PAYTECH Magazine How to Get a Seat With the Executives Barb Muellerleile, CPP The Boys in the Boat 1936 Berlin Olympics in Nazi Germany Daniel James Brown

Payroll: A Strategic Business Partner Ruby Olsonoski Payroll Project Consultant Buffalo Wild Wings, Inc. rolsonoski@buffalowildwings. com