Pay Pal Holdings Andrew Schurr Background Pay Pal

Pay. Pal Holdings Andrew Schurr

Background Pay. Pal was created by Confinity as a money transfer service for the company Pay. Pal spun off e. Bay to once again become its own publicly traded company Renamed Pay. Pal Holdings Went public under the IPO PYPL • Founded by Max Levchin, Peter Thiel, Luke Nosek and Ken Howery 2000 1999 2002 2001 Confinity merged with Elon Musk’s X. com • Musk refocused the company solely on the Pay. Pal money service 2015 Was acquired by e. Bay • Dramatically increased both companies value, reputation and popularity over the next decade

The Companies of Pay. Pal

Operational Values Collaboration • Work as a team, drive ownership and accountability, make decisions and get results. Foster trust, have integrity, champion each other and have each others’ backs. Eradicate silos and win as a team. Innovation • Create amazing experiences for our customers – whether merchant, consumer or the Pay. Pal community. Think differently, look end-to-end and practice empathy by putting yourself in our customers’ shoes. Wellness • Care and actively support each other’s well-being. Create a super energizing workplace that brings out the best in our employees by nourishing our mental, physical and emotional balance. Inclusion • Respect and value uniqueness and diversity of thought. We’re talking everyone, everywhere, at all times, regardless of background, level or circumstance. Ideas are richer and execution is stronger when everyone feels included.

Pay. Pal deals with security and fraud issues differently than most, treating them as a risk management problem instead of a legal issue. Security and Fraud Developed a private solution using AI to detect transactions that may be fraudulent Acquired Simility: a fraud protection company with a focus on machine learning Provides a guide to help sellers avoid potentially fraudulent transactions Pay. Pal takes a very proactive and serious approach towards its security Offering financial incentives to any hackers who can breach Pay. Pal’s firewalls and encryptions Provides both buyer and seller protection

Corporate Social Responsibility Pay. Pal Giving Fund 100% of nonprofit donations made through Pay. Pal go to organizations, with no deductions or fees Pay. Pal adds an extra 1% to donations made during holiday seasons Environmental Policy Diversity and Inclusion Working to measure reduce the companies environmental impact Creation of groups to support women, minorities, LGBTQ+, and veterans in the workplace Pay. Pal Gives Corporate fund supporting employee giving programs in more than 27 offices in 16 countries Dedicating time and resources to local volunteering and fundraising efforts

An e-commerce monopoly in payment processing Criticism Buying up many potential competitors and making it difficult for other companies to compete Hurting small businesses Strict and abusive usage polices Arbitrarily withholding money for long periods of time Consumer Financial Protection Bureau (CFPB) Ordered Pay. Pal to pay $25 million for illegally enrolling customers in an online credit program Also charged with deceptive advertising for the program

Works Cited “Pay. Pal Security: Email Confirmations, Encryption and Other Protections. ” Send Money, Pay Online or Set Up a Merchant Account - Pay. Pal, www. paypal. com/us/webapps/mpp/security-protections. “Donate with Pay. Pal Giving Fund. ” Send Money, Pay Online or Set Up a Merchant Account - Pay. Pal, www. paypal. com/fundraiser/hub. “Responsible Practices. ” Pay. Pal - Responsible-Practices, www. paypal. com/us/webapps/mpp/about/responsible-practices. “Diversity and Inclusion at Pay. Pal. ” Culture | Pay. Pal Jobs - Pay. Pal, www. paypal. com/fk/webapps/mpp/jobs/culture. Pay. Pal Mission/Vision/Values. www. paypalobjects. com/digitalassets/c/website/marketing/global/shared/global/mediaresources/documents/paypal-mission-vision-values. pdf. Crabtree, Bryan. “'The Pay. Pal Monopoly' Is Crushing U. S. Small Businesses. ” Townhall, finance. townhall. com/columnists/bryancrabtree/2017/04/05/the-paypal-monopoly-is-crushing-us-smallbusinesses-n 2308754. O'Connell, Brian. “Is Pay. Pal Safe? Yes, and Here's Why. ” The. Street, 25 July 2018, www. thestreet. com/personal-finance/is-paypal-safe-14646847. “Pay. Pal. ” Wikipedia, Wikimedia Foundation, 10 Oct. 2018, en. wikipedia. org/wiki/Pay. Pal.