Participating in International ILL Laura Ramos ILL Reserves

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Participating in International ILL Laura Ramos, ILL & Reserves Supervisor George Mason University (VGM)

Participating in International ILL Laura Ramos, ILL & Reserves Supervisor George Mason University (VGM) July 17, 2015 17 th Annual VIVA Interlibrary Loan Community Forum (University of Mary Washington, Stafford Campus Fredericksburg, VA)

Lending Processing Workflow • Complete initial screening process • Check catalog holdings: • If

Lending Processing Workflow • Complete initial screening process • Check catalog holdings: • If NOT available, cancel request (Checked Out/NOS/etc. ) • If available, check address to see where item is going

Request Evaluation • Evaluate request on four criteria before sending 1. Previous ILL requests

Request Evaluation • Evaluate request on four criteria before sending 1. Previous ILL requests from Borrower 2. Catalog record 3. OCLC holdings 4. Replacement cost 5. Payment options

Evaluation – Prior Requests • Check the Borrower’s previous requests by going into their

Evaluation – Prior Requests • Check the Borrower’s previous requests by going into their patron record • How many loan requests have been placed? • How many loan requests have been successfully filled?

Evaluation – Catalog Record • Check the catalog record • Creation date? • Number

Evaluation – Catalog Record • Check the catalog record • Creation date? • Number of charges? • Any holds? Recalls?

Evaluation - OCLC • Check OCLC holdings • Free holdings? (VIVA, ASRL, etc. )

Evaluation - OCLC • Check OCLC holdings • Free holdings? (VIVA, ASRL, etc. ) • How many holdings worldwide?

Evaluation – Amazon, etc. • Check value of item • Can item be replaced

Evaluation – Amazon, etc. • Check value of item • Can item be replaced if it is lost? (Rare/out of print/etc. ) • If lost and we CAN replace it, what is the replacement cost?

Evaluation – Payment Options • How is Borrower prepared to pay for use/loss of

Evaluation – Payment Options • How is Borrower prepared to pay for use/loss of item? • IFM? / U. S. Dollars? / IFLA vouchers?

Final Decision • Based upon the gathered information, decision can be made

Final Decision • Based upon the gathered information, decision can be made

Packaging • Item(s) packaged in a new bubble mailer and new box. • Sent

Packaging • Item(s) packaged in a new bubble mailer and new box. • Sent via Air Mail

Other Considerations ? ? • • • Longer loan periods (may take 5 months

Other Considerations ? ? • • • Longer loan periods (may take 5 months to arrive!) Condition of material Poor postal service War zone Weather Fines/Overdue Invoices Tariffs Prior institutional history as a Borrower Reciprocal Borrowing/Lending

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