Part of Business Letter 1 Letter head kop

Part of Business Letter • 1. Letter head (kop surat) Isi dari kop surat biasanya: - Name of the company - Telex number - Address of the company - Post office box - Telephone number - Kind of business - Facsimile - Branch office - Email - Logo

• 2. Date of the letter ( tanggal surat) British style 12 th January, 1993 12 January 1993 American style January 12 th , 1993 January 12, 1993

• 3. Reference line (referensi surat) Initial nama orang yang mendiktekan atau menandatangani surat dan yang mengetik surat. Example: Ref. WS/LS/C 5 WS = inisial penandatangan LS = initial pengetik surat C 5 = nomor filing dalam filing sistem

• Example: Your ref: LH/DC/2 D = Referensi surat masuk Our ref: RM/AM/21 A = Referensi surat keluar Reference line ditulis di sudut atas sebelah kiri dua spasi di bawah kop surat.

• 4. Inside Address (Alamat surat) Example: Mr. Richard R. Anderson Personal Manager Jakarta Computer Supplies Ins Skyline International Building, 7 th floor 10 B Jln. M. H. Thamrin Jakarta 10003

• 1. Tidak boleh menyingkat nama kota • 2. Tidak boleh menyingkat jabatan • 3. Gunakan Mr. (untuk pria), Mrs. (untuk wanita bersuami), Ms. /Miss. (untuk wanita yang belum menikah)

• 5. Attention line (baris nama orang yang dituju) Example: Attention : Mr. Robert Mann, Purchase Manager => Jika surat ingin cepat tiba pada orang tertentu dalam suatu perusahaan, gunakan attention line, letaknya di bawah alamat surat.

• 6. Salutation ( salam pembuka) British style Dear Sir, Dear Madame, Dear Sirs, Dear Mesdames, Dear Mr. Richard, American style Dear Sir: Gentlemen: Dear Mr. Richard:

• 7. Subject line (perihal surat) Example: Subject: Computer Sales Subject: Purchase Order No. 24 X Re: Purchase Order No. 21 x =>letaknya dua spasi di bawah salam pembuka

• 8. Body of the letter (isi surat) 1. opening paragraph 2. message of the letter 3. closing paragraph

• 9. Complementary close (salam penutup) British style American style Yours faithfully, Very truly yours, Yours very truly, Yours faithfully, Very truly yours, Yours truly, Sincerely, Sincerely yours, Yours sincerely, Cordially yours, With best wishes, With best regards, Sincerely,

• 10. signature (tanda tangan) It is accompanied by the sender’s full name and title 11. Enclosure (lampiran) Example: Enclosure : catalogue Enc. 2 Encl (2) Encl. 2 Enc. Catalogue => Letaknya di bagian kiri bawah surat

• 12. Carbon copy notation (tembusan surat) Example: CC CC: cc cc: Copies to: cc: Mr. Rahman, Director => Letaknya di bawah enclosure

• 13. Postcript (pesan tambahan) Example: P. S PS PS: PS- P. S. If you order within seven days, we can give you a 10 percent discount. • => letaknya di sudut kiri bawah

• Cambridge Electronic Corporation, 231 Blackmore Street, New York, NY 20011, USA =letter head • Dear Sirs, = salutation • 7 May, 1993=date of the letter • Ref. DT/NN/12= reference line • You will remember that we went to some trouble to meet your delivery date, and we are sure that you would not wish to inconvenience us by delaying your payment. =Body of the letter (paragraph 1) • Mr. Johnson Smith & Carlson Ltd, 16 Fifth Avenue Street, Los Angeles =inside address

• We have to remind you that your account for televisions ordered on 12 February has not yet been paid. Discount cannot now be allowed. (paragraph 2) • A copy of the statement is enclosed, and we shall be glad to receive your cheque by return. (paragraph 3) • Cambridge Electronic Corporation=signature Jonathan R. Smith • Yours faithfully, = complementary close • Enc. 1= enclosure