Part I A Guide to Acknowledge Purchase Order

Part I A Guide to Acknowledge Purchase Order via Email Copyright of BRUNEI SHELL PETROLEUM CO SDN BHD 1

Part I - Guide to Acknowledge Purchase Order Via Email All Vendors will receive Purchase Order via Email 2

Part I - To acknowledge a ‘New’ or ‘Change’ Purchase Order Overview 1. Every vendor is required to acknowledge any ‘New’ or ‘Change’ Material POs received by email to SCM-Expeditors@shell. com. 2. Every vendor is required to acknowledge any ‘New’ or ‘Change’ Service POs received by email to SAPAuto. POSupport@shell. com. 3. Acknowledgement of receipt must be within 3 working days of receipt of PO. 4. Vendor is required to acknowledge receipt of Material POs to BSP Expediting Team with one of the standard format of PO acknowledgements below by email to SCM-Expeditors@shell. com: i. If vendor accepts a PO, the subject of the email should read: ACK receipt & accept PO ii. If vendor rejects a PO, the subject of the email should read: ACK receipt & REJ due to *delivery date/quantity/value/currency/incoterm differs (*delete the irrelevant). Email to respective buyer and copy to SCM-Expeditors@shell. com 3

Part II A Guide for Material Expediting & Update Purchase Order Delivery Date Via Email Copyright of BRUNEI SHELL PETROLEUM CO SDN BHD 4

Part II - Guide for Material Expediting & Update Material Purchase Order Delivery Date Via Email All Vendors will receive Purchase Order via Email 5

Part II(a) - Input Expediting Comment for Material Purchase Order Overview Every vendor is required to update BSP Expediting Team with one of the standard Expediting comments as below by email (SCM-Expeditors@shell. com). The subject of the email should read: i. Scheduled to Delivery – SCH to delv on site/STL dd/mm/yyyy Or ii. Delay – Delay due to xxxx eg. Factory production, obsoleted part with new replacement, short ship etc Or iii. Air way Bill/Bill of Lading – AWB# xxx-xxxx ETA BWN/Muara Port dd/mm/yyyy. 6

Part II(b) – Change of PO Item Delivery Date for Material Purchase Order Overview 1. Every vendor is required to update BSP Expediting Team with the latest PO item delivery dates bi-monthly for all POs (new PO, variation PO and overdue PO) by email (SCM-Expeditors@shell. com). 2. Vendor is required to email BSP Expediting Team (SCMExpeditors@shell. com) for a mutually agreed new delivery date. 7

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