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100 – __________floors can increase the number of pick locations, especially for smaller, slower moving items.

100 – Mezzanine floors can increase the number of pick locations, especially for smaller, slower moving items.

200 – . . What kind of rack is this?

200 – Gravity-fed shelving.

300 - Value-added services examples include:

300 - . Labeling Packing Kitting Shrink wrapping Promotional packaging

400 – Most important consideration in the layout of the warehouse is…

400 – Safety

500 – Each unit has at least two differentcolored LED lights and a barcode. All of the lights will be the same color (typically red) when there is nothing needed from those units. When something is needed, the red light goes out, and the appropriate light turns on……. . What is this?

500 – Pick to light.

100 – Pick strategies can be split into 3 categories. What are they? . .

100 - 1 -Picker to goods –many warehouses still use this with minimal automation. 2 -Goods to picker 3 -Automated.

200 - Picker manages one order or part of an order and collects order until assignment is complete. What type of pick is this?

200 – short answers Pick to order

300 Several orders picked at once into compartments on a cage or trolley. What type of pick is this?

300 - Cluster picking

400 - The two types of batch picking are_______

400 - Pick by line and pick to zero.

500 Orders combined and released at specific times during the day to correspond with vehicle departures, replenishment cycles, shift changes, etc. What kind of pick is this?

500 – Wave picking.

100 - Mini-load AS/RS. What does AS/RS stand for?

100 - automated storage / retrieval system.

200 - Warehouses should not automate bad ________!

200 Warehouses should not automate bad processes!

300 – Processes should be streamlined with as _____ steps as possible.

300 – Processes should be streamlined with as few steps as possible.

400 – Automated disadvantages include: ___________ Could the investment have been better spent elsewhere? ______________ Building, equipment, information technology ___________ Operations relying on technology can crash, be buggy, be hacked, etc. .

400 – questions High investment costs • High opportunity cost System failure .

500 – Robotics are often used where labor is scarce, expensive, and/or there are hazar________

500 – Robotics are often used where labor is scarce, expensive, and/or there are hazardous conditions

100 – LLOP stands for_____

100 – Low-level order pickers (LLOP).

200 - What is this an example of?

200 High level order picker

300 - What are these an example of?

300 - Conveyors

400 – What is this an example of?

400 – Towing tractors.

500 – What are some disadvantages of manual handling equipment?

500 – Productivity is low (50 -80 lines per hour) Pickers spend half their time pushing equipment Pickers become fatigued

100 - The types of resources used are-

100 The types of resources used are. Operatives, equipment, consumables, general supplies etc . .

200 What are three common ways of measuring productivity? .

200 There are 3 ways that are often used. They are synthesis, work study and historical comparison. .

300 The aim is to produce a _____ output that can be used to set resource levels and forecast costs .

300 The aim is to produce a measurable output that can be used to set resource levels and forecast costs

400 – A ____number of permanent staff will carry a penalty of higher idle hours.

400 A higher number of permanent staff will carry a penalty of higher idle hours .

500 • A _______ number of permanent staff generates higher costs for overtime payments and temporary staff. .

500 A lower number of permanent staff generates higher costs for overtime payments and temporary staff.

100 – ‘The customer is no longer king but a dictator’. What does this mean?

100 – answers Customers can tell companies what they want.

200 – answers Why is important to keep existing customers?

200 – answers It is cheaper to keep a customer than find a new one. A small increase in retention can be a big jump in revenue. .

300 – answers Ackerman (2003) suggest 4 areas that should be measured within warehouses what are they? What things do they cover?

300 – answers Reliability, flexibility, cost, asset utilization.

400 – answers Warehouse costs can be grouped into 3 groups. What are they? .

400 – answers Storage Handling Overhead

500 – answers What is ROI? When can it be used?

500 – answers Return on investment. Can be used to compare investment opportunities.

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