Pandemic Program Continuity Plan COVID19 Coronavirus 28072020 C

Pandemic Program Continuity Plan COVID-19 (Coronavirus) 28/07/2020 C 2 1

What is a Pandemic A pandemic is a widespread infectious disease that spreads quickly and widely among humans (or animal populations). Pandemics often relate to a virus such as the COVID-19 – this is a new strain of a Corona (Flu) Virus. Because COVID 19 is a new Corona Virus strain, most of the human population is highly susceptible to infection. There is no current vaccine for the COVID-19 virus. 28/07/2020 CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 2

COVID-19 COVID 19 is a respiratory illness. Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with COVID 19 may experience: • • Fever Sore throat Coughing Shortness of breath • COVID 19 has increased its spread in metropolitan Melbourne in July 2020 – Stage 3 restrictions have been re-imposed in designated areas in Victoria 28/07/2020 CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 3

How COVID 19 spreads The most likely spread of COVID 19 is through: q. Close contact with an infectious person q. Contact with droplets from an infected person’s cough or sneeze q. Touching objects or surfaces (like doorknobs or tables) that have cough or sneeze droplets from an infected person, then touching your mouth or face. 28/07/2020 CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 4

How to prevent/or decrease likelihood of catching COVID 19 The most important thing is to practise good hygiene including 1. Washing your hands often with soap and water 2. Using a tissue and cover your mouth when you cough or sneeze. Cough/sneeze into your bent elbow or tissue. 3. Disposing of the used tissues immediately. 4. Avoiding close contact with others in public places – maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing. 5. Avoiding touching your eyes, nose and mouth – your hands might be contaminated with droplets of the Coronavirus. 28/07/2020 q. Wearing a surgical mask has been mandated in metropolitan Melbourne and the Shire of Mitchell. Masks must be worn when outside of the family home and when sharing an office. q. Following social distancing restrictions. If out, maintain social distance of 1. 5 metres between you and the next person. q. If you have a fever, cough or difficulty breathing, seek medical care early – ring your doctor before you go to your appointment to tell them about your symptoms. You can read more about protective measures against COVID 19 on the World Health Organization website www. who. int CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 5

Program Continuity Plan This Plan sets out how we are managing during the pandemic and the resurgence of infections in July 2020. It also talks about the risks, how we are managing these, and where we have suspended activities. The Plan outlines a return to normal business, when it is safe to do so, including the risks, mitigations and steps we will be taking to keep everyone as safe as possible. As set out in our Work Health and Safety Policy and Procedure, the first priority is always to keep everyone as safe as possible – Proteges , Advocates, Committee Members and staff. . We also want to minimise losses so that we can keep operating once the Pandemic threat has passed (or when a vaccine is available). We are continuing to follow the directions and advice from official government sources. 28/07/2020 CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 6

Risks – threat as a result of the COVID 19 pandemic Risk What we are doing to minimise the risk Who When Not knowing if a Protégé, Advocate or a family member/career comes in contact with/contracts COVID 19. Coordinator to keep in contact with advocates to David ensure we are notified immediately if contact or Abela infection has occurred. Relevant support/information will be given. Ongoing Not knowing if a staff member or committee member or a family member comes in contact with/contracts COVID 19. The program committee must be notified Angelo immediately if contact or infection has occurred. Micallef Office closed to visitors and staff working from home Any person entering the office eg staff, committee member Advocate on urgent business, requires committee approval and must abide by infection control measures Ongoing Coordinator or /and Admin assistant unavailable for work due to Covid 19 infection Executive committee in regular contact with staff, ensuring minimal risk of infection and following government and health guidelines. Committee member/s to step in until alternatives put in place. Executive Ongoing committe e Outbreak of COVID 19 in one or 28/07/2020 more geographic areas where Monitor health of individuals weekly CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 Provide information about infection control and David Abela Ongoing 7

Risks – threat as a result of the COVID pandemic cont…. Risk What we are going to do to minimise risk Second wave of COVID 19 as restrictions ease Second wave of infections in metropolitan Executive Melbourne and Shire of Mitchell in August committee/Coor 2020. Office closed, staff working from dinator home until further notification. "Permitted worker permit” required from executive committee if coordinator or anyone else is required to work in office. Advocates and proteges continue to be supported by phone, email, newsletters and social media. Free face masks made available to those that need them 28/07/2020 Who CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 When 2 ND August 2020 – restrictions in place until mid/late September 2020 8

Critical program activities Activity Maintenance Payroll • Admin assistant to continue at home. Payment of invoices • Admin Assistant to continue at home Supporting C A matches. • Coordinator continuing to support matches from home by phone , email & social media. (essential service) Communication and meeting requirements /reports to funding body (DSS) • • Responding to emails and phone enquiries. • Coordinator continuing from home Roll over of unspent 19/20 funds requested. Activity Work Plan submitted. Regular phone meetings with Funding Arrangements Manager. Staying in touch with Proteges on working list • Coordinator continuing by phone/email 28/07/2020 and prospective advocates CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 9

Optional Program activities Activity Maintenance Community Engagement. Information and promotional events. • All planned events have been suspended since early this year and will go ahead once government regulations allow. Roll over of related 19/20 unspent funds requested from funding body. Advocate training. • Courses suspended until further notice. Roll over request as above. Staff & Committee training. • SRV in Brisbane suspended may go ahead 2021. Credit voucher for flights obtained. Need to rebook by April 2021. 28/07/2020 CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 10

Return to Face Strategy Stage 4 restrictions have been reimposed in metropolitan Melbourne and Shire of Mitchell so face to face is again on hold. Once restrictions are lifted committee meetings at the office may be reinstated and staff return to work from office in accordance with Government Covid 19 regulations. Coordinator may also start face to face contact with Advocates /Proteges wearing masks, depending on infection rates and Covid 19 regulations. All stakeholders will be kept informed about actions taking place to keep people as safe as possible. Citizen Advocacy Sunbury continues to take direction from the Victorian Government about Pandemic related restrictions. All Citizen Advocacy staff and Committee members are required to follow lawful directions. 28/07/2020 CATALYST TRAINING & DISABILITY SERVICES PANDEMIC BUSINESS CONTINUITY PLAN V 12 11