Pacesetter Programme A platform for transformational change Presenter

Pacesetter Programme A platform for transformational change Presenter: Jane Harrison, Public Health Wales Noddir gan Sponsored by

Pacesetter Programme Ø A national programme to drive innovation in Primary Care services – planning, organising, delivering Ø 24 projects evaluated on ‘Once for Wales’ basis outcomes and learning shared across Wales Ø Links and interdependencies between projects evolved from front-line service redesign. . to become a driver for sustained whole system change that delivers personalised care for all!

Key Messages 1. Multidisciplinary teams working through Primary Care Clusters are the way forward 2. Safe & effective triage systems direct people to the right professional in the team at the point of contact 3. Integrated teams ensure a holistic approach to care physical, mental and social well-being 4. Services must work well across in- and out-of-hours to ensure seamless care 5. Success also depends on an informed public who live healthily & have access to a range of community services

IMPROVING ACCESS & QUALITY. . Stable Primary Care Releases GP & Adv Practitioner time and skills Improved access to quality care New Cluster Models Enhanced Multiprofessional PC Teams Range of new community services Complex & Specialised Care in Community Releases hospital specialists Reduced preventable & avoidable ED / hospital admissions Integrated, whole systems approach: Well Being of Future Gen Act

ALL WALES WHOLE SYSTEM APPROACH Empowered Citizens Informed Public Promotion of Healthy Living Increased citizen wellbeing Accessible Resources Increased Community Resilience Sustainable Community Resources Stable Primary Care Motivated professionals Integrated, Whole Systems Approach Sustainable Models of Care New Cluster Models Support for Self Care Wide Range of Community Resources Improved access to quality care Complex & Specialised Care in Community Reduced preventable & avoidable ED/hospital admissions

Success will mean. . . Ø Moving from. . . Care in Silos to Care around the Citizen! Ø Valuable resources are targeted on outcomes & experiences that are better for patients Ø The whole system approach offers a sustainable future for health & wellbeing of citizens in Wales