Overview of Collaboration Technologies Gary M Olson School
Overview of Collaboration Technologies Gary M. Olson School of Information University of Michigan SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Collaboratory people-to-people Communication, Groupware Services access to information Digital Libraries, E-Pub Distributed, media-rich information technology access to facilities Interaction with the Physical World SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Situations of Collaborative Work Same PLACE Different TIME Physical Proximity Telephone, shared workspace tools, Video conf. Different Walk-in lab, physical BB, phy. library Electronic mail, conferencing tools SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Dimensions of work n n n Synchronous vs. asynchronous Face-to-face (FTF) vs. remote Conversation vs. work object Mixtures of these Transitions among modes SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
My focus: application packages n Other issues – Underlying infrastructure – Middleware n Here, what end users see and use SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Synchronous: conversation n Face-to-face – Meeting support – Decision support systems n Remote – Chat, instant messaging, SMS – Muds, MOOs, conversation environments – Audio conference – telephone, Vo. IP – Video conference – room, desktop, mixed SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Engelbart Example SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Collaboration Technology Suite SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Synchronous: work objects n FTF – Projection – Electronic displays (e. g. , Live. Board, Smart. Board, e. Beam) n Remote – – – Object camera, teleobservation Application sharing Presentation – Placeware, Centra Shared whiteboards – desktop, large display Shared editors Remote control panels SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Migration to a group meeting SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Asynchronous: conversation n E-mail – Filters – Multimedia attachments n Conversational data bases – Archiving – Metadata SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Asynchronous: work objects n n n Capture & replay of sessions File sharing Data bases e. Notebooks Authoring environments SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Transitions, organization of work n n Group calendars Awareness systems Project management Workflow SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Encounter via a video wall SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Migration to a kiosk… SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
…or a booth SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Shared Information Resources Shared Electronic Bulletin Boards Shared Electronic Directories SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Shared Information Resources SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Other features n Mobility – PDAs – Cell phones – ? ? n Suites of tools – Where things are going SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
Design features that impact acceptance & use n n n n Security Authentication Privacy Reciprocity Ease of use Hardware/software platform independence Customization Usage habits, procedures, rules of the road SCHOOL OF INFORMATION. UNIVERSITY OF MICHIGAN
- Slides: 35