Over Drive Download Station is software that enables

Over. Drive Download Station is software that enables a public Internet station to also serve as a self-service download kiosk. This class will help prepare staff to demonstrate Over. Drive Download Station and answer basic questions from users. Contact: training@overdrive. com. v. 12152010 | © Over. Drive, Inc. 2010 | Page 1

Agenda 1. Introduction to Over. Drive Download Station. What a user will need. How it works. User / Staff benefits. Placement. 2. Step by Step. 3. Resources. v. 12152010 | © Over. Drive, Inc. 2010 | Page 2

What is Over. Drive Download Station? Self-service download station for Over. Drive audiobooks and music. Direct transfer to i. Pod®! Users can bring a portable device to the library and browse, check out, and download right to their device! A built-in wizard tests portable devices for compatibility with Over. Drive media. Over. Drive Download Station software is compatible with Windows® computers. The workstation can still be available for public Internet use. v. 12152010 | © Over. Drive, Inc. 2010 | Page 3

What a User will Need 1. A valid library card. 2. A supported device. 3. Access to your library's Over. Drive Download Station. Choose from a wide variety of devices including: Audio players, Smartphones, and Apple devices. v. 12152010 | © Over. Drive, Inc. 2010 | Page 4

How Download Station Works 1. Connect a device. 2. Check out an audio title. 3. Download & transfer to the device. 4. Sign out of the account. That's all there is to it! v. 12152010 | © Over. Drive, Inc. 2010 | Page 5

User / Staff Benefits User Benefits Provides access to audiobook and music downloads for users who don't have Internet service. Users take advantage of the library's bandwidth for faster downloads. Self-Service. Staff Benefits Limited staff involvement. Can be used as a training and demonstration tool for users and staff. Promotes your Over. Drive service in the library. Lee County Library System (FL) v. 12152010 | © Over. Drive, Inc. 2010 | Page 6

Placement Suggestions Lee County Library System (FL) San Diego Public Library (CA) Grab attention with great placement for Over. Drive Download Station. Next to catalog-searching computers. In high-traffic areas. Near the audio / visual department. v. 12152010 | © Over. Drive, Inc. 2010 | Page 7

Demonstration v. 12152010 | © Over. Drive, Inc. 2010 | Page 8

Over. Drive Download Station Resources v. 12152010 | © Over. Drive, Inc. 2010 | Page 9

TIPS: i. Pod Users 1. Apple devices must be Windows-formatted. (i. e. User syncs their Apple device with a Windows computer at home. ) Note: The Apple i. Phone is not compatible with Over. Drive Download Station. 2. User must enable 'Manually Manage Music' setting from their home computer. Connect their Apple device to their home (Windows) computer. Open i. Tunes. Click the device link on the left hand sidebar. Check the 'Manually manage music…' box. Click the 'Apply' button. Prompt from Download Station when 'Manually Manage Music' is NOT enabled. 3. Formats Over. Drive Download Station will transfer to an Apple device … MP 3 Audiobooks WMA Audiobooks v. 12152010 | © Over. Drive, Inc. 2010 | Page 10

System Requirements www. overdrive. com/downloadstation v. 12152010 | © Over. Drive, Inc. 2010 | Page 11

Performance is based on: Internet bandwidth. Speed of the library PC. Transfer rate of the user's device. v. 12152010 | © Over. Drive, Inc. 2010 | Page 12

Over. Drive Download Station Usage Report View Over. Drive Download Station Usage Charts in Content Reserve Keep track of checkout activity for Over. Drive Download Station by day, month, publisher, format, title, subject, and branch. Need a login for Content Reserve? Contact the coordinator of the Over. Drive service at your library / consortium. v. 12152010 | © Over. Drive, Inc. 2010 | Page 13

User Support Look for the 'Help' button on the Over. Drive Download Station wizard. Email Support from the Help Page. v. 12152010 | © Over. Drive, Inc. 2010 | Page 14

Contact Us Collection Assistance: collectionteam@overdrive. com. Training: training@overdrive. com. Partner Services / Promotion: partnerservices@overdrive. com. Support: support@libraryreserve. com. Support for library staff. Please do not share this email with users. Users should contact support via the email link on the main Help Page of your library's Virtual Branch Website. v. 12152010 | © Over. Drive, Inc. 2010 | Page 15 Plus, connect with us!

Appendix Over. Drive Download Station Step by Step v. 12152010 | © Over. Drive, Inc. 2010 | Page 16

Step 1: Connect / Test your device Before getting started a user can test their device. Learn more about devices under 'Find more information. . . ' Click 'Test your device for compatibility' to test a device for compatibility with WMA audio. Note: WMA audio will only play on devices that support protected WMA files. MP 3 audio will play on most devices. 3. Next, choose 'To find out if your MP 3 player is compatible with Over. Drive WMA … click here'. 4. A wizard will open. Connect the device. Click 'Next' to continue. v. 12152010 | © Over. Drive, Inc. 2010 | Page 17

Step 1: Connect / Test your device Over. Drive Download Station will search for the device. If you see this message, disconnect and reconnect the device. Wait a moment, then click 'Retry'. If this message is displayed again, the device may not be compatible with WMA audio. For more information, please see: www. overdrive. com/resources/drc/incompatibledevices. asp. v. 12152010 | © Over. Drive, Inc. 2010 | Page 18

Step 1: Connect / Test your device If the device is recognized, the 'Confirm' screen will be displayed. Click 'Next' to begin downloading the test file. v. 12152010 | © Over. Drive, Inc. 2010 | Page 19

Step 1: Connect / Test your device The test file will first download and then transfer to the device. When complete the 'Success' screen will be displayed. Click 'Finish'. Almost done! Next, the user will need to test the files for playback. v. 12152010 | © Over. Drive, Inc. 2010 | Page 20

Step 1: Connect / Test your device Ready to test? 1. Disconnect the device. 2. Listen to the file(s) on the device. Over. Drive Audiobooks Success Message. Over. Drive Music Success Message. 3. If playback is normal then the device supports Over. Drive WMA Audiobooks and Music. If a test file does not play correctly, please see our list of incompatible devices for more information: www. overdrive. com/resources/drc/incompatibledevices. asp. v. 12152010 | © Over. Drive, Inc. 2010 | Page 21

Step 2: Check out an audio title Browse / search your library's Virtual Branch website for titles. Check out with a library card. Watch 'Plays On' icons to confirm a title is compatible with your device. v. 12152010 | © Over. Drive, Inc. 2010 | Page 22

Step 3: Download & transfer to your device Click the 'Download' button. . . The wizard opens. v. 12152010 | © Over. Drive, Inc. 2010 | Page 23

Step 3: Download & transfer to your device Select parts. . v. 12152010 | © Over. Drive, Inc. 2010 | Page 24

Step 3: Download & transfer to your device The download begins … The wizard will check for available storage on the device. Depending on the device, a user may have the option to delete titles if the device is full. v. 12152010 | © Over. Drive, Inc. 2010 | Page 25

Step 3: Download & transfer to your device Click 'Finish' and disconnect the device. Enjoy the title on-the-go! v. 12152010 | © Over. Drive, Inc. 2010 | Page 26

Step 4: Sign out of your account Before leaving Over. Drive Download Station, be sure to sign out. v. 12152010 | © Over. Drive, Inc. 2010 | Page 27