Out Growing the Square You Live In Australian

Out Growing the Square You Live In Australian Catholic University Mcauley Campus Relocation QUESTNET 2003 David Elkin d. elkin@mcauley. acu. edu. au

A Brief History • ACU Founded 1991 • 6 Campuses • • • Aquinas – Ballarat St Patrick’s – Melbourne Mt Saint Mary – Sydney Mackillop – North Sydney Signadou – Canberra Mcauley – Brisbane • Public University

The Need to Move • Mcauley@Mitchelton Campus required to expand. • Increase demand for undergraduate and postgraduate places. • The need to accommodate future growth. • Where?

Mcauley@Banyo • Pius XII Provincial Seminary • Refurbished • New Additions • Library • Academic Teaching Centre • Business and IT faculty Wing • Five Schools offering • • • Education Nursing Arts Social Science Theology Business and Information Systems • Plus a wide range of postgraduate courses

Requirements • • • Implementation of IT Infrastructure Run both campuses simultaneously Relocation of national systems Relocation of all Brisbane based systems Migrate VOIP telephony services Relocation of Student Administration/Services Relocation of national helpdesk Relocation of computer labs Relocation of academic and general staff work spaces

Network Preparation • Rationalisation of existing subnets • • 3 Class C IP address spaces Server subnet Identified as migration subnet Move services between subnets Identified second VOIP subnet • Implementation of NAT • 3 NAT Class A IP address spaces

Banyo Infrastructure • • Construction Site Access Each Building cabled with CAT 6 Buildings interconnected by fibre Siemon Cabling One Server room Six Communications Rooms 34 Mb Microwave Link to QRNO Cisco active equipment

Banyo Prepartions • ATI Microwave Installation • Server room completed • Available Communication Rooms completed • UPS installed • Air-conditioning installed • Cabling tested & certified • Cisco 3524’s installed

Cross Campus Connectivity • Banyo infrastructure in place • Liaison with UQ for microwave location • Mt Cootha Repeater • Liaison with QRNO to plan incremental cut over of subnets.

Server Facility Relocation • • Last full Friday backup QRNO re-route migration subnet COPE sensitive transport Physical move AM Saturday National Unix Systems Team Local NT Systems Teams Saturday PM testing Sunday User acceptance testing

National Services • • Banner: Student Administration System Pay System Finance Sunaccounts System DNS Secondary Server Helpdesk Database Server MIS Development/Training Servers Cache Servers

Local Systems • • Domain Controllers File/Print Servers WINS Servers Lotus Notes Mail System DHCP/NAT Servers Banner Porthole Server Student Domain Servers

Project Update • National and Local Services @ Banyo • DHCP/NAT Server @ Mitchelton • Brisbane Staff still @ Mitchelton • Mitchelton connected to Banyo • 5 remote campuses connected with full functionality • Site still under construction

VOIP Migration • Requirement to have VOIP running at both campuses • Migrated the secondary VOIP Class C range to Banyo • No quality of service as no TOS 5 traffic on this subnet. • Call Managers still located at Mitchelton • ONRAMP installation @ Banyo • Overnight Relocation of Call managers and VOIP primary Class C range to Banyo • Unity Messaging Server Relocated

Student Administration • Exceptionally busy period (Dec 02) • Exams • Year 12 Results • Liaison with UAC and QTAC • Relocate QTAC and UAC Servers to Banyo

Helpdesk Functionality • Helpdesk normally based out of Brisbane • HEAT helpdesk application • Functionality relocated to North Sydney for the duration of the general staff move. • Helpdesk Operator relocated to coordinate client support from North Sydney • Auto escalation and Ticket Generator built @ North Sydney

General Staff Move • As part of the larger Banyo project, Staff were relocated building by building. • Key Stakeholders setup • ITCS then followed removalists and setup staff as the rolled out. • Consisting PC and VOIP configuration. • QRNO rerouted final Class C range to Banyo

Computer Labs & Information Commons • Relocation of Lab computers • Configuration of Lab environments including Audio Visual. • Refurbishment of E-Podiums • Implementation of Library Information Commons. • Installation of Teaching Spaces including Audio Visual.

Putting out Fires • Helpdesk relocated back to Brisbane • ITCS staff from all sections join as one • Increased presence to smooth transition for staff.

Decommissioning Mitchelton • Removal of old infrastructure • Decommissioning of Microwave link • Relocation of remaining DHCP/NAT Server

A Thanks to the Guys on the ground • Infrastructure • • • Wil Daniels Dave Elkin Mark Laffan Seng Tan Khai Nguyen • Client Services • • • Gordon Howell Bruce Sugars Joan Ceccato Leslie Forrest Sean Connell Kevin Palmer Michael Kuilboer Lex Price Paul Wagner Dee Shi • MIS • • • Web. IT • • Gerald Coriera Brent Knigge Donna Burbage Peter Blakey • Special Thanks to • • Mahmoud Abo El Wafa, QRNO Nigel Armfield, QRNO Bob Logan, XSI Mark Choquenot, ATI

QUESTIONS ? ? ? Thank You