Orientation for Students Taking Online Courses Welcome Gators

Orientation for Students Taking Online Courses

Welcome Gators! History of UHD is creating an exciting future based on a fascinating past. The university’s history began in 1974, when the assets of the private South Texas Junior College were transferred to the University of Houston. By 1979, the Texas Legislature approved the new institution as a separate entity within the University of Houston System. In 1983, the name was changed to the University of Houston-Downtown.

Welcome Gators! UHD Today UHD is the second largest institution in the University of Houston System, which includes four distinct universities: the University of Houston, UH-Clear Lake, University of Houston. Downtown, and UH-Victoria. All four institutions are governed by the UH System Board of Regents. The chief administrative officer at each university is its president.

Online Degree Completion Programs The following undergraduate degree programs are now available for online completion: College of Business College of Humanities & Social Sciences College of Public Service B. B. A. Enterprise Information Systems B. A. Humanities • B. A. A. S. Criminal Justice B. B. A. Finance B. S. Professional Writing B. B. A. Insurance & Risk Management B. S. Psychology B. B. A. General Business B. B. A. International Business • B. S. Criminal Justice University College B. B. A. Management B. A. A. S. Applied Administration B. B. A. Marketing B. S. Interdisciplinary Studies B. B. A. Supply Chain Management *For students interested in all other undergraduate majors, please visit our website.

Online Master Degree Programs College of Humanities & Social Sciences • M. A. Non-Profit Management College of Public Service • M. S. Criminal Justice • M. A. Teaching *For students interested in all other graduate majors, please visit our website.

Academic Advising & Transfer Center • Important Notes: • Your Responsibilities ü All new transfer students are ü Comply with the University assigned advisors. Online –only Catalog policies & requirements transfer students are assigned to Mr. ü Meet all course pre-requisites John Mc. Connell. Contact information for Mr. Mc. Connell ü Complete all ‘in progress’ course provided on next slide. work from outside institutions ü An appointment with your assigned ü Submit official transcripts of advisor is required prior to transfer work once all grades are registration in online-only classes. final ü Walk-in, phone, e-mail, and video conference sessions are available

Contact Your Advisor Online-Only Transfer Student Advisor 713 -221 -2722 Toll Free: 855 -864 -3932 General Advising 713 -221 -8006 College of Business 713 -221 -8675 College of Humanities & Social Sciences 713 -221 -8460 College of Public Service 713 -221 -8906 College of Sciences and Technology 713 -221 -5001 University College 713 -221 -8007

University Policies & Requirements

Transfer Admissions

Basic Requirements for Graduation Total Credit Hours 120 credit hours is the minimum required for a bachelor’s degree. Some majors are more than 120 credits Residency Requirements 30 hours or 25% of the degree requirements, whichever is greater, must be completed at UHD (meaning, must be UHD courses) Upper Level Hour Requirement Upper-Level Hours are Courses Numbered 3000 and 4000 Discuss upper-level requirements with your advisor

Majors Policy 45 – 89 credit hours, student must declare or discuss their pending major with their advisor. 90+ credit hours must declare an eligible major. Advising Policy All new transfer students will have an advising hold prior to registering for the following semester until meeting with their advisor. *For additional information pertaining to academic policies and procedures, please refer to the UHD Academic Catalog.

University Resources

Department and Website Links Contact Information Academic Computer Lab 713 -221 -8540 Academic Support Center 713 -221 -8669 Admissions 713 -221 -8522 UHD Bookstore 713 -221 -8025 Cashier 713 -221 -8196

Department and Website Links Contact Information Career Development Center 713 -221 -8980 Continuing Education 713 -221 -5015 Disability Services 713 -221 -5227 Hotline 1 -800 -716 -9007 Events 713 -221 -8580 Financial Aid 713 -221 -8041 Financial Aid School Code: 003612 Health Services 713 -221 -8137 Higher One – Refund Management 1 -877 -663 -7575 Log into your Higher One Gator Card Account www. uhdgatorcard. com IT Department – Help Desk 713 -221 -8031 Library 713 -221 -8187 Parking Office 713 -221 -8127 UHD Police Department 713 -221 -8065 Registrar’s Office (How to Register Guide) 713 -221 -8999 UHD Scholars Academy 713 -221 -5344

Department and Website Links Contact Information Student Accounting 713 -221 -8108 Student Activities and Events 713 -221 -8573 Student Affairs and Dean of Students Office 713 -221 -8100 Student Life Center and University ID Office 713 -221 -8225 Student Counseling Services 713 -221 -8121 Study Abroad 713 -221 -8250 Testing Services 713 -221 -8027 Veterans Services 713 -221 -8622 Center for Student Diversity, Equity, and Inclusion 713 -221 -5008 Skillport 713 -221 -8200

Academic Support

Natural Sciences Science Learning Center (SLC): N 604 • The Science Learning Center offers free tutoring for all natural sciences courses and has resources for selfstudy in natural studies. https: //www. uhd. edu/academics/sciences/naturalsciences/Pages/SLC-index. aspx UHD Library Self-Help Science Tutoring Resources • UHD online self-paced tutoring resources, which includes e-books, videos, websites, and contact information to campus resources. http: //library. uhd. edu/content. php? pid=276724&sid= 2280292

Computer and Mathematical Sciences Collaborative Learning Community (CLCC): S 735 • CLCC provides tutoring and mentoring to all Mathematics, Computer Science, and Engineering scholarship recipients, Mathematics majors, and/or Computer Science majors who are enrolled in Mathematics and Computer Science courses. Courses: Math 2301 – Math 3301, CS 1408 – CS 3402. http: //cms. uhd. edu/Faculty/Nakamura. M/Scholars/CMSCLCC. htm Peer-Led Team Learning (PLTL): S 738 • The PLTL offers open lab hours and tutoring sessions. Students meet in small groups with a peer leader who guides them through courses: Math 0300 – Math 1404. http: //cms. uhd. edu/faculty/Nakamura. M/PLTLHome. Page. ht ml

Mathematics and Statistics Center for Math and Statistics Support (C 4 MS 2): N 925 / 713 -221 -8241 • C 4 MS 2 seeks to develop a student’s ability to understand apply mathematical principles and knowledge. The center is staffed with mathematics and statistics faculty and student peer tutors for the following courses: Math 0300 – Math 1404 and STAT 2300, 3309, 3310, and 3311. https: //www. uhd. edu/academics/sciences/Pages/c 4 ms-index. aspx Algebra Student Online Resource • UHD online resources, videos, final exam reviews, and links to help you succeed in Math 0300, 1300, 1301, and other courses. http: //cms. uhd. edu/qep/algebra/ Student Calculus Online Resource • UHD online resources, videos, Web. Assign, and links for students who are enrolled in Calculus 1 and Math 2401 courses. https: //uhdcalculus. wordpress. com/ UHD Library Self-Help Math Tutoring Resources • UHD online self-paced tutoring resources, which includes e-books, videos, websites, and contact information to campus resources. http: //library. uhd. edu/content. php? pid=276724&sid=2280281

Writing, Reading, and English Writing and Reading Center (WRC): N 925 / 713 -221 -8670 • A student & faculty tutoring resource to improve writing, reading comprehension, and study skills. Students can schedule an appointment for a face to face or an online writing lab consultation. Tutoring is also available at the UHD-Northwest campus. https: //www. uhd. edu/academics/writingcenter/Pages/writing-center-index. aspx https: //uhd. mywconline. com/ UHD Library Self-Help Writing Tutoring Resources • UHD online self-paced tutoring resources, which includes e-books, videos, websites, and contact information to campus resources. http: //library. uhd. edu/tutoring Foreign Language Lab: N 950 • Tutoring support and computer lab for students enrolled in foreign language courses: Spanish 1401, 1402, 2301, 2302, and French. • https: //www. uhd. edu/academics/humanities/u ndergraduate-programs/spanish/Pages/Spanish -index. aspx

Finance, EIS, Management, and Accounting College of Business Tutoring Center: B 316 / 713 -221 -8661 • Tutoring support for students enrolled in Finance, EIS, and Management courses. Tutoring is also available at the UHD-Northwest campus. https: //www. uhd. edu/academics/business/Pag es/business-tutoringcenter. aspx Accounting Lab: B 214 • Tutoring support for students enrolled in Accounting courses: ACC 2301, 2302, 3300, 3301, 3302, 4303, and 4306. Tutoring is also available at the UHD-Northwest campus. https: //www. uhd. edu/academics/business/Pag es/business-tutoringcenter. aspx Science, Math, and History Supplemental Instruction: S 405 / 713 -222 -5338 • SI Leaders offer weekly, outside-ofclass study sessions to all students enrolled in a targeted course. Students review notes, discuss readings, develop organizational tools and prepare for examinations. Links to online SI sessions are available through the SI Facebook page or UHD SI website. https: //www. uhd. edu/academics/university -college/Pages/university-si. aspx Social Science Statistics Lab: N 1085 • Tutoring support and computer lab for students enrolled in SOS 3312. https: //www. uhd. edu/academics/humaniti es/about/departments/socialsciences/Pages/sos-index. aspx

W. I. Dykes Library Online Library Services Guide • http: //library. uhd. edu/online Lib. Search • One search for most articles, books, and videos in UHD Library collections. • https: //www. uhd. edu/library Ask A Librarian • Librarians available through 24/7 chat service and e-mail, phone, or text support. • https: //www. uhd. edu/library/help Library FAQs • Answers to the most commonly asked questions at the library. • http: //answers. library. uhd. edu/

Blackboard Technology Support

Blackboard UHD offers a comprehensive list of Blackboard and other peripheral training documentation and resources (both video and PDF print media). All of our materials are located here: • The admission process is designed to help you and the university reach an informed decision about your likelihood of success. To find out whether online learning is right take the Readiness Assessment: http: //www. foothill. edu/fga/pre_assessment. php (Also available in your Blackboard Course) • Blackboard Student Training Materials: https: //www. uhd. edu/computing/servicestraining/Pages/Student-Training-Materials. aspx • Supported Browsers: https: //www. uhd. edu/computing/services-training/blackboard/Pages/blackboard -browsers. aspx • Blackboard Browser Test: https: //www. uhd. edu/computing/servicestraining/Documents/Browser. Test. pdf • Blackboard Student Orientation --> Bb Login --> Courses I'm taking --> Student Orientation

Blackboard Tools • Student Quick Start Tool Kit to help guide our students through the essentials: https: //www. uhd. edu/computing/servicestraining/blackboard/essentials/Pages/essentials-students. aspx • Blackboard also offers a free mobile app for smart phones. https: //www. uhd. edu/computing/servicestraining/blackboard/Pages/blackboard-mobile. aspx • Instructors may use a tool to enforce academic integrity called Respondus Lockdown Browser: https: //www. uhd. edu/computing/servicestraining/Documents/Respondus. Lock. Down. Browser_Stu dents. pdf • Respondus Lockdown Browser application: http: //www. respondus. com/lockdown/information. pl? ID=3548 14027

Hardware and Software Requirements

Blackboard Learn Software Requirements Windows Operating System IE 11 IE 10 IE 9 Firefox ESR Firefox (Final channel) Chrome (Stable Channel) Windows Vista (21 bit) Unsupported Supported Windows Vista (64 -bit) Unsupported Supported Windows 7 (32 -bit Supported Supported Windows 7 (64 -bit) Supported Supported Windows 8 (32 -bit) Supported Unsupported Supported Windows 8 (64 -bit) Supported Unsupported Supported Safari 8 Safari 7 Safari 6 Firefox ESR Firefox (Final channel) Chrome (Stable Channel) MAC OSX 10. 7 Unsupported Supported MAC OSX 10. 8 Unsupported Supported MAC OSX 10. 9 Unsupported Supported MAC OSX 10. 10 Supported Unsupported Supported MAC OSX Operating System

Blackboard Learn Software Requirements Technologies NOT Supported • • • Window XP Internet Explorer 6, 7, 8 Firefox 1. x, 2. 0, 3. 5, and 3. 6 Safari 2 through 5 (or any version on Windows) MAC OSX through 10. 6 JRE 5

Blackboard Learn Hardware Requirements Windows Operating System MAC Operating System Minimum System Requirements Operating system: Windows Vista Operating system: OSX 10. 7 Lion Processor: 1 GHz or faster Processor: Intel Core 2 Duo or better RAM: 1 GB RAM: 2 GB Recommended System Requirements Operating system: Windows 7 Operating system: OSX 10. 10 Lion Processor: 2 GHz or faster Processor: G 4 1. 25 GHz or higher RAM: 2 GB or higher Hard Drive: 40 GB or larger Internet Connection: Broadband (high-speed) with a minimum speed of 1. 5 Mbps Internet Connection: Broadband (high-speed) with a minimum speed of 4 Mbps Other: Graphics card sound card and speakers

Regarding Minimum Requirements • The minimum system requirements listed are for courses that only make use of Blackboard Learn. This is the minimum configuration that allows users to make use of the system. • For courses utilizing Mediasite, Collaborate, or Zoom, having a system with only the minimum requirements is not enough. In order to have the optimal experience in all courses, we strongly encourage users to have a system that at least meets the recommended requirements.

Technology Resources

Technology Resources During evenings and weekends we offer extended support. Here is a web page link for our support hours and services: • The Information Technology Help Desk for students to contact for all technology needs: https: //www. uhd. edu/computing/help/Pages/helpdesk-extended. aspx • Computer Accounts: (Getting Setup): https: //www. uhd. edu/computing/help/Pages/helpdeskcomputer-accounts. aspx • Password Help: https: //www. uhd. edu/computing/help/Pages/password-index. aspx • UHD’s Wireless Network infrastructure supports most mobile devices such as laptops, tablets, and smart phones: https: //www. uhd. edu/computing/help/Pages/helpdesk-getconnected. aspx • Zoom Collaboration is a cloud-based video conferencing that offers secure, simple, and high quality online meetings, video conferencing, and group chat: https: //www. uhd. edu/computing/help/Pages/Zoom. aspx