Organizational Structure of a Hospital Organizational Structure refers

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Organizational Structure of a Hospital

Organizational Structure of a Hospital

§Organizational Structure refers to levels of management within a hospital. § Levels allow efficient

§Organizational Structure refers to levels of management within a hospital. § Levels allow efficient management of hospital departments. § The structure helps one understand the hospital’s chain of command.

Organizational structure varies from hospital to hospital. § Large hospitals have complex organizational structures.

Organizational structure varies from hospital to hospital. § Large hospitals have complex organizational structures. § Smaller hospitals tend to have much simpler organizational structures.

Grouping of Hospital Departments Within the Structure: § Hospital departments are grouped in order

Grouping of Hospital Departments Within the Structure: § Hospital departments are grouped in order to promote efficiency of facility. § Grouping is generally done according to similarity of duties.

Common Categorical Grouping: § Administrative Services § Informational Services § Therapeutic Services § Diagnostic

Common Categorical Grouping: § Administrative Services § Informational Services § Therapeutic Services § Diagnostic Services § Support Services

Administrative Services § Hospital Administrators CEO, Vice President(s), Executive Assistants, Department Heads § Business

Administrative Services § Hospital Administrators CEO, Vice President(s), Executive Assistants, Department Heads § Business people who “run the hospital” § Oversee budgeting and finance § Establish hospital policies and procedures § Often perform public relation duties

Informational Services § Document and process information Includes: 1. Admissions 2. Billing & Collection

Informational Services § Document and process information Includes: 1. Admissions 2. Billing & Collection 3. Medical Records 4. Computer Information Systems 5. Health Education 6. Human Resources

§ Provides treatment to patients Includes following departments: 1. Physical Therapy - treatment to

§ Provides treatment to patients Includes following departments: 1. Physical Therapy - treatment to improve large muscle mobility 2. Occupational Therapy - treatment goal is to help patient regain fine motor skills 3. Speech/Language Pathology - identify, evaluate, treat speech/language disorders

4. Respiratory Therapy - treat patients with heart and lung disease 5. Medical Psychology

4. Respiratory Therapy - treat patients with heart and lung disease 5. Medical Psychology - concerned with mental well-being of patients 6. Social Services - connect patients with community resources (financial aid, etc. ) 7. Pharmacy - dispense medications

8. Dietary - maintain nutritionally sound 9. diets for patients 9. Sports Medicine -

8. Dietary - maintain nutritionally sound 9. diets for patients 9. Sports Medicine - provide rehabilitative services to athletes 10. Nursing - provide care for patients

Diagnostic Services § Determines the cause(s) of illness or injury Includes: 1. Medical Laboratory

Diagnostic Services § Determines the cause(s) of illness or injury Includes: 1. Medical Laboratory - studies body tissues 2. Medical Imaging - radiology, MRI, CT, ultrasound 3. Emergency Medicine -provides emergency diagnoses and treatment

Support Services § Provides support for entire hospital Includes: 1. Central Supply - orders,

Support Services § Provides support for entire hospital Includes: 1. Central Supply - orders, receives, stocks & distributes equipment & supplies 2. Biomedical Technology - design, build repair, medical equipment 3. Housekeeping & Maintenance - maintain safe, clean environment

Traditional Organizational Chart

Traditional Organizational Chart

Board Administration Information Therapeutic Diagnostic Support Services Admissions Billing, etc. Med. Records Computer Info.

Board Administration Information Therapeutic Diagnostic Support Services Admissions Billing, etc. Med. Records Computer Info. Health Ed. Human Resour. PT, OT Speech/Lang. Resp. Therapy Pharmacy Nursing Dietary Med. Lab Radiology Nuclear Med ER Cardiology Neurology Central Supply Biomedical Housekeeping Maintenance Dietary Transportation

Pyramid demonstrates a symbolic organizational structure of a hospital.

Pyramid demonstrates a symbolic organizational structure of a hospital.

Board Admin. Services Information Services Therapeutic Services Diagnostic Services Support Services

Board Admin. Services Information Services Therapeutic Services Diagnostic Services Support Services

Example of “symbolic representation” of organizational structure

Example of “symbolic representation” of organizational structure