- Slides: 18
Organizational Structure of a Hospital
§Organizational Structure refers to levels of management within a hospital. § Levels allow efficient management of hospital departments. § The structure helps one understand the hospital’s chain of command.
Organizational structure varies from hospital to hospital. § Large hospitals have complex organizational structures. § Smaller hospitals tend to have much simpler organizational structures.
Grouping of Hospital Departments Within the Structure: § Hospital departments are grouped in order to promote efficiency of facility. § Grouping is generally done according to similarity of duties.
Common Categorical Grouping: § Administrative Services § Informational Services § Therapeutic Services § Diagnostic Services § Support Services
Administrative Services § Hospital Administrators CEO, Vice President(s), Executive Assistants, Department Heads § Business people who “run the hospital” § Oversee budgeting and finance § Establish hospital policies and procedures § Often perform public relation duties
Informational Services § Document and process information Includes: 1. Admissions 2. Billing & Collection 3. Medical Records 4. Computer Information Systems 5. Health Education 6. Human Resources
§ Provides treatment to patients Includes following departments: 1. Physical Therapy - treatment to improve large muscle mobility 2. Occupational Therapy - treatment goal is to help patient regain fine motor skills 3. Speech/Language Pathology - identify, evaluate, treat speech/language disorders
4. Respiratory Therapy - treat patients with heart and lung disease 5. Medical Psychology - concerned with mental well-being of patients 6. Social Services - connect patients with community resources (financial aid, etc. ) 7. Pharmacy - dispense medications
8. Dietary - maintain nutritionally sound 9. diets for patients 9. Sports Medicine - provide rehabilitative services to athletes 10. Nursing - provide care for patients
Diagnostic Services § Determines the cause(s) of illness or injury Includes: 1. Medical Laboratory - studies body tissues 2. Medical Imaging - radiology, MRI, CT, ultrasound 3. Emergency Medicine -provides emergency diagnoses and treatment
Support Services § Provides support for entire hospital Includes: 1. Central Supply - orders, receives, stocks & distributes equipment & supplies 2. Biomedical Technology - design, build repair, medical equipment 3. Housekeeping & Maintenance - maintain safe, clean environment
Traditional Organizational Chart
Board Administration Information Therapeutic Diagnostic Support Services Admissions Billing, etc. Med. Records Computer Info. Health Ed. Human Resour. PT, OT Speech/Lang. Resp. Therapy Pharmacy Nursing Dietary Med. Lab Radiology Nuclear Med ER Cardiology Neurology Central Supply Biomedical Housekeeping Maintenance Dietary Transportation
Pyramid demonstrates a symbolic organizational structure of a hospital.
Board Admin. Services Information Services Therapeutic Services Diagnostic Services Support Services
Example of “symbolic representation” of organizational structure