Organizational Redesign Action Plan Habitat For Humanity Pune

Organizational Redesign Action Plan Habitat For Humanity Pune, India We Five Consultant Group David, Candace, Phil, Dale & Renee October, 2006

We Are Going To Pune, India 2

Pune, India • • 4. 5 million people in Pune in 2005 The eighth largest city in India Called automobile city Known as the Oxford of the East 3

HFH Pune Vision “To encourage the people of Pune to create comfortable, affordable, housing to improve the quality of life in safe neighborhoods by building new homes for families. ” 4

HFH Pune Mission “Help people help themselves to ensure everyone has a place to call home. ” 5

Establish Habitat For Humanity Pune, India As An HPO Phases of the process 1. 2. 3. 4. 5. Needs Assessment and SWOT Benchmarking Development of a marketing plan Design of the training function Evaluation 6

People Working Or Supporting HFH Long-term Volunteer Corporate Partner #1 We Five Consultants #1 Religious Representative #1 HFH Homeowner We Five Consultants # 2 Corporate Partner #2 Another NGO HFH India - ED Religious Representative #1 New Volunteer Academic Representative 7

Resources SWOT Strengths • Supportive government • Business and Industry support • International community support • Houses already built Weakness • Material shortages • Untrained volunteers • No training department 8

Resources SWOT Opportunities • Establish source of basic resources • Supplier relationships • Reduced cost with increased use • Family safety Threats • Weather / earthquakes • Lack of building materials • Distance to other sources • Increased material costs • Location of slums • Lack of building lots 9

Governmental SWOT Strengths • Municipal governments implement city’s plans • Average growth rate of economy 7% since 1994 • Poverty is reduced by 10% Weakness • Dozens of small political parties • Reorganizing Alleviation Housing and Urban Development 10

Governmental SWOT Opportunities • Foreign governments support building loans • Established special economic zones to encourage investment Threats • Government regulations are retrogressive 11

Culture SWOT Strengths • Mutual respect • Help others in need • Great respect for elders • Take pride in education Weakness • Different languages spoken • Multiple religions 12

People Of India 13

Culture SWOT Opportunities • Attracts college students • Potential for student volunteers • Strong commitment to serve Threats • Elders are driving force • Harsh social system • Hold large-scale 10 day social event 14

The Lord Of Ganesha 15

Financial SWOT Strengths • Solid income growth based on educated workforce • Largest car and commercial vehicle manufacturing plant • Many national banks Weakness • Archaic wage and labor laws • Fiscal deficit • Falling per capita income rank among major cities 16

Financial SWOT Opportunities • Largest convention center in India • Rapidly expanding software market • Growth opportunities through universities Threats • Competition for donors from rapid expansion • Cost of building land increasing • Foreign investments threaten affordable loans 17

Workforce SWOT Strengths • The people have a 75% literacy rate Weakness • In urban areas: 19. 6% males and 11. 2% females have marketable skills 18

Workforce SWOT Opportunities • Maharashtra Housing and Area Development Authority provide workforce consulting Threats • Increase in unemployment • Urbanization exceeded infrastructures and services • Increasing social inequalities 19

Benchmarking • Organizations – – Red Cross Prantham Oxfam Unesco • Data collection methods – Interviews – Qualitative surveys – Observations 20

Training Design Function Three-stage process 1. Collect and analyze data from benchmarking 2. Start local training and development initiatives 3. Evaluate using Kirpatrick’s Return-on-investment 21

Internal Marketing Strategy • Focus on the mission • Attain buy-in from all stakeholders • Establish Sowing, Growing and Harvesting theme • Link theme from individual to organizational goals 22

External Marketing Strategy • Target educated above average wage earners • Present to corporate leaders and their employees • Recruit skilled volunteers • Seek out socially conscious people for support • Network with housing development companies 23

Evaluation • Kirkpatrick four levels: – Reaction – Learning – Behavior – Results 24

Pune Homes A Combined Effort PUN E FA CORPORATE SPONSORS VOLUNTEERS MILY 25

References • Butalia, R. (2006) Passage to India Economy. Retrieved • September 26, 2006 from • http: //www. indiatravelogue. com/pass 4. html. • CIA. Retrieved September 30 from • https: //www. cia. gov/cia/publications/factbook/geos/in. html. • Cowen, S. S. & Osborne, R. L. (2002). High-performance • Companies: The Distinguishing Profile. Management Decision, 40 (3), 227 -231. • Employment and Unemployment Scenario in India Asia and Pacific Labour Ministers' Meeting, P. K. Ray, June 2005. 26

References • Global Volunteers. India’s Culture Hindu Religion at the Foundation. Retrieved September 28, 2006 from http: //www. globalvolunteers. org/1 main/indiaculture. h tml. • Habitat for Humanity Fact Sheet. Retrieved September 17, 2006 from • http: //publicinfo@habitat. org/html. . • Habitat for Humanity. Retrieved September 9, 2006 from http: //www. habitat. org/html. • iloveindia. Pune. Retrieved September 17, 2006 from • http: //www. iloveindia. com/travel/pune/index. html. • Indian Child. India Culture. Retrieved September 13, 2006, from http: www. indiachild. com/culture%20 -1. htm. 27

References • Facts about Pune India. (n. d. ). Retrieved September 25, 2006 from http: //www. e-zest. net/about. pune. html. • Kaufman, R. , Leigh, D. , Oakley-Browne, H. & Watkins, R. (2003). Strategic Planning for Success Aligning People, Performance and Payoffs. San Francisco, CA: John Wiley & Sons, Inc. • Kumar, M. (2005, July 25) Chandigarh has highest per capita income; Haryana pips Punjab to fifth spot. The Tribune, Retrieved September 25, 2006 from http: //www. tribuneindia. com/20050726/biz. htm#2. 28

References • Ministry of Housing and Poverty Alleviation. Retrieved September 30, 2006 from • http: //muepa. nic. in/programs/index 2. htm. • Ministry of Housing and Poverty Alleviation. Retrieved September 30, 2006 from • http: //muepa. nic. in/w_new/thrust_hudco. pdf. • Elected Socio-Economic Statistics Government of India, Central Statistical Organization, Ministry Of Statistical and Programme Implementation, 2002. 29

References • Our needs, our priorities; women and men from the slums in Mumbai and Pune talk about their needs for water and sanitation Environment &Urbanization Vol 15 No. 2 October 2003. • Pune India. (n. d. ). Retrieved September 26, 2006 from • http: //en. wikipedia. org/wiki/Pune%2 C_India#Economy. • Wikipedia. Pune (2006) Retrieved September 13, 2006, from • http: //en. wikipedia. org/wiki/Pune. • Wikipedia. Retrieved September 30, 2006 from http: //en. wikipedia. org/wiki/List_of_political_parties_in_India. 30