Organizational Development n behavioral science discipline that provides

Organizational Development n behavioral science discipline that provides a set of methodologies for systematically developing high‑performing organizations Diagnosing Organization, Groups, and Jobs n Planning and Implementing Change n n Individual, Interpersonal, Group, and Organizational Process Interventions n HRM Interventions n Strategic Interventions n Organizational Structure Interventions Leading and Managing Change n Evaluating and Institutionalizing Change n

OD Techniques to Promote Change Sensitivity training: group members, aided by a facilitator, learn how others perceive them and may learn how to deal more sensitively with others Process consultation: OD technique in which facilitator works closely with manager on the job to help manager improve interactions with other group members Team building: OD technique in which facilitator first observes interactions of group members and then helps them become aware of ways to improve their work interactions 13 2

OD Techniques to Promote Change Intergroup training: OD technique that uses team building to improve work interactions of different functions or divisions Organizational mirroring: OD technique in which facilitator helps two interdependent groups explore their perceptions and relations in order to improve their work interactions 13 - 3

OD Techniques to Promote Change Organizational confrontation meeting: OD technique that brings together all managers of an organization to confront issue of whether organization is effectively meeting its goals 13 - 4