Organizational Culture Prentice Hall 2001 Chapter 17 1

Organizational Culture Prentice Hall, 2001 Chapter 17 1

What Is Institutionalization? Permanence Value Immortality Behavior Prentice Hall, 2001 Chapter 17 2

What Is Organizational Culture? Primary Characteristics: • Innovation and risk taking • Attention to detail • Outcome orientation • People orientation • Team orientation • Aggressiveness • Stability Prentice Hall, 2001 Chapter 17 3

Uniformity Strong vs. Weak Culture Organizational & National Formalization Prentice Hall, 2001 Chapter 17 4

Organizational Culture Functions Liabilities v Defining boundaries v Impeding change v Conveying identity v Inhibiting diversity v Promoting commitment v Blocking mergers v Controlling behavior v Blocking acquisitions Prentice Hall, 2001 Chapter 17 5

A Socialization Model Socialization Process Outcomes Productivity Prearrival Metamorphosis Encounter Prentice Hall, 2001 Commitment Turnover Chapter 17 6

Entry Socialization Options • Formal vs. Informal • Individual vs. Collective • Fixed vs. Variable • Serial vs. Random • Investiture vs. Divestiture Prentice Hall, 2001 Chapter 17 7

How Organizational Cultures Form Top Management Philosophy of the Organization’s Founders Organizational Culture Selection Socialization Prentice Hall, 2001 Chapter 17 8

Stories Rituals How Employees Learn Culture Material Symbols Language Prentice Hall, 2001 Chapter 17 9

High Four-Culture Typology Communal Fragmented Mercenary Low Sociability Networked Low Prentice Hall, 2001 Cohesiveness Chapter 17 High 10

How Organizational Structure Impacts Performance and Satisfaction Objective Factors • Innovation/risk taking • Attention to detail • Outcome orientation • People orientation • Team orientation • Aggressiveness • Stability Perceived as Prentice Hall, 2001 Strength Performance High Low Satisfaction Organizational Culture Chapter 17 11