Organization Behavior Organizational Behavior An Introduction to Your

Organization Behavior

Organizational Behavior An Introduction to Your Life in Organization Chapter 1 Introducing Organizational Behavior

Preview • What is organizational behavior, and what kinds of business challenges does it address? • What economic and social issues challenge today’s organizational leaders? • What organizational processes help companies compete in the modern economy? • What will your career be like in modern organizations? • How will mastering OB help you in your career?

What is OB? • Organization: a coordinated set of individuals working together on a relatively continuous basis toward common goals • Organizational Behavior (OB): the study of how people behave in organizations • OB is a social science based on data obtained through systematic study

Challenges managers face at different organizational levels • How to motivate yourself and others • How to work and stay healthy • How power and politics shape careers and organizations • How leaders lead • How managers design their companies to meet worldwide competition

OB is not Human Resources Management (HRM) HRM is an organizational function responsible for staffing issues OB is not a function, it is a set of organization-wide processes

Micro level & Macro level OB Micro Level OB Individual, Interpersonal and Group Behaviors Macro Level OB How human systems and organized, structured and controlled Also called organizational theory

Open vs. Closed Systems Open System Permits the free flow of information into and out of the organization Closed System Restricts information flow

Economic and social issues challenges 1. 2. 3. Globalization The changing nature of work The complex workforce

Globalization • Movement of trade, resources and personnel across borders and regions • Mixed opinion on its benefits • Affects: Affects § The nature of the work § Location of jobs § How companies manage people

The changing nature of work • Job growth: § Primarily in small and new companies § Most will work for others § Education and health services will be strongest • New grads in high demand • Job disruption: downsizing, outsourcing, productivity increases • Contingent jobs are temporary

The complex work force Diversity is increasing Factors that affect organizations: § Aging workforce & the Millennial generation § Gender representation § Racial diversity § Literacy § Employability § Union representation

Organizational processes: Competition-modern economy • • • Relying on teams Innovations in attracting and keeping employees Adaptations in organizational design

Organization Design • A process for improving the probability that an organization will be successful. • Organization design begins with the creation of a strategy • Strategy is derived from clear, concise statements of purpose, and vision, and from the organization’s basic philosophy. • Strategy unifies the intent of the organization and focuses members toward actions designed to accomplish desired outcomes. • The strategy encourages actions that support the purpose and discourages those that do not.

Principles of Organizational Design • Division of Labor • Unity of Command • Authority and Responsibility • Spans of Control • Contingency Factors • Environment and technology

Adaptations in organizational design • • • Boundaryless organization Employee empowerment Process improvements Organizational learning Innovative culture Adopt new forms

Career in modern organizations • A complex and fast-paced business world will require you to be adaptable • OB skills will be necessary as businesses change • Recruiters value OB skills • The special case for ethics

Career Paths • Primary labor market: § Professional, managerial type jobs § Higher incomes, relative security, good benefits • Secondary labor market: § Little or no advancement possible § Lower incomes, little security, few benefits

Career Patterns Steady State Career Spiral Career Lifetime employment in one job Change employers infrequently Follow a variety of interests around one core skill set Transitory Career Linear Career Move among many different unrelated positions Stay within the same profession but change jobs and companies fairly frequently

Career Anchors 1. 2. 3. 4. 5. Technical or functional competence Managerial competence Security and stability in your job Creativity and entrepreneurship Autonomy and independence in your work

Career Stages Stage 5: Late Career Stage 4: Middle Career Stage 3: Early Career Stage 2: Organizational entry Stage 1: Preparation

Career Roles Independent Contributor Manager You work in a key job with no subordinates You manage others to meet organizational goals

Benefit of OB § Understand yourself § Become familiar with techniques for solving behavior-based organizational problems § See the complexity in organizations § Obtain the vocabulary and fundamentals for continuing study

SEMINAR • 1. World Class Company: Netflix G 1, G 3 • 2. Can you solve this manager’s problem? G 2, G 2 G 4