Organization Behavior Dosen Pembina Prof Dr Umi Narimawati

Organization Behavior Dosen Pembina: Prof. Dr. Umi Narimawati, Dra. , SE. , M. Si. § Fakultas Ekonomi § Universitas Komputer Indonesia § Bandung 2012 1

1. Introduction: Study of the organization Organization Behavior Fakultas Ekonomi Universitas Komputer Indonesia Bandung 2012 2

Pengertian Organisasi Entities that enable society to pursue accomplishments that can’t be achieved by individuals acting alone Source : Gibson 3

Organizational Behavior The field of study investigates the impact that individuals, groups, and structure have on behavior within organization for the purpose of applying such knowledge toward improving an organization’s effectiveness Source : Stephen P. Robbins 4

Structure and processes affect organizational behavior and the emergent culture Structure Blueprint that indicates how people and jobs are grouped together in an organization. Structure is illustrated by an organization chart Processes Activities that breathe life into organization structure. Common processes are communication, decision making, socialization, and career development Source : Gibson 5

Organisasi sebagai suatu sistem The relationships among individuals and groups in organizations create expectation for individuals behavior Source : Gibson 6

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Human Resource policies and practices Organizational culture Change and Stress Organization structure and design Group making Leadership ORGANIZATION SYSTEM LEVEL Group structure Communication Other groups Conflict Work teams Power and politics GROUP LEVEL Biographical characteristic Human Input Work design Personality Perception Values and attitudes Motivation Ability Individual learning Individual decision making INDIVIDUAL LEVEL 8

Model organisasi 1. PERILAKU 2. STRUKTUR 3. PROSES 9

1. PERILAKU Individual Groups and Interpersonal Influence Individual Characteristics Groups Behavior Individual Motivation Intergroup Behavior and Conflict Reward and Appraisal Power and Politics Leadership 10

Individual performance is the foundation of organizational performance. Understanding individual behavior is, therefore, critical for effective management Individual Motivation and ability to work interact to determine performance. Motivation theory attempts to explain and predict how individuals’ behavior is aroused, , sustained and stopped Reward and Appraisal One of the most powerful influences on individual performance is an organization’s reward system. Management can use rewards to increase present 11 employees’ performance.

2. STRUKTUR An organization’s structure is the formal pattern of activities and interrelationship among the various subunits of the organization JOB DESIGN job design refers to the process by which managers specify the contents, methods and relationships of jobs to satisfy both organizational and individual requirements ORGANIZATIONAL DESIGN Organization design refers to the overall organizational structure Source : Gibson 12

3. PROSES COMMUNICATION Organizational survival is related to management’s ability to receive, transmit, and act on information DECISION MAKING The quality of decision making in an organization depends on selecting proper goals and identifying means for achieving them. With good integration of behavioral and structural factors, management can increase the probability that high-quality decision are made Source : Gibson 13