ORGANISING Subtitle Pratap Naik Classes Directing Introduction Organising

ORGANISING Subtitle Pratap Naik Classes

Directing : Introduction Organising can be defined as a process that initiates implementation of plans by clarifying jobs and working relationships and effectively deploying resources for attainment of identified and desired results (goals). Organising can be defined as “identifying and grouping different activities in the organisation and bringing together the physical, financial & Human Resources to establish most productive relations for the achievement of specific goal. ” § Organising Process § § Identification and division of work Departmentalisation Assignment of duties Establishing reporting relationships § Importance of Organising § § § § Benefits of specialisation Clarity in working relationships Optimum utilization of resources Adaptation to change Effective administration Development of personnel Expansion and growth Pratap Naik Classes

Organisation Structure § The organisation structure can be defined as the framework within which managerial and operating tasks are performed. § It specifies the relationships between people, work and resources. § It provides the framework which enables the enterprise to function as an integrated unit by regulating and coordinating the responsibilities of individuals and departments. § Span of management refers to the number of subordinates that can be effectively managed by a superior. Pratap Naik Classes

Functional Organisation Structure Grouping of job positions according to Functional Area of business. CEO Production Manager Production Engineer Finance Manager Marketing Manager Human Resource Sales Officer Pratap Naik Classes

Functional Organisation Structure § Advantages § § § Occupational Specialisation Better Control Increase Managerial Efficiency No Duplication of Efforts Effective Training Functions get due Attention § Disadvantages § § Functional empires Problems in coordination Conflict of interests Lead to inflexibility § Suitability § large size of the organisation § diversified activities § operations require a high degree of specialisation. Pratap Naik Classes

Divisional Organisation Structure Grouping of job positions according product or division. CEO Consumer Durables Cosmetics Production Manager Finance Manager Marketing Manager Human Resource Mobile Pratap Naik Classes

Divisional Organisation Structure § Advantages § Product specialisation § Fixing of Accountability § promotes flexibility and initiative § facilitates expansion and growth § Disadvantages § Conflict on allocation of resources. § lead to increase in costs § ignore organisational goal § Suitability § Organisation producing multi product. § Organisation which require product specialisation. § Growing companies which plan to add more line of products in future. Pratap Naik Classes

Formal Organisation structure which accomplish a particular task. is designed by the management to § It specifies clearly the boundaries of authority and responsibility § There is a systematic coordination among the various activity § Advantages § § § Easier to fix responsibility Role clarity Unity of command Effective accomplishment of goals Provides stability to the organisation § Disadvantages § Procedural delays § Inadequate recognition to creativity § Ignores social needs of employees Pratap Naik Classes

Informal Organisation Interaction among people at work gives rise to a ‘network of social relationships among employees’ called the informal organisation. § Originates from within the formal organisation as a result of personal interaction among employees. § Informal organisation has no written rules. § Does not have fixed lines of communication. § Advantages § § § Easier to fix responsibility Role clarity Unity of command Effective accomplishment of goals Provides stability to the organisation § Disadvantages § Procedural delays § Inadequate recognition to creativity § Ignores social needs of employees Pratap Naik Classes

Delegation refers to the downward transfer of authority from a superior to a subordinate. § Delegation helps a manager to extend his area of operations § Delegation is a compulsory act because no individual can perform all tasks on his own § Absoluteness of Accountability : Irrespective of the extent of delegated authority , the manager shall still be accountable to the same extent as before delegation. § Importance of Delegation § § § Effective management Employee development Motivation of employees Facilitation of growth Basis of management hierarchy Better coordination § Elements of Delegation § Authority § Responsibility § Accountability Pratap Naik Classes

Decentralisation refers to the selective dispersal of authority through out the organisation. § It refers to delegation of authority throughout all the levels of the organisation § Decision making authority is shared with lower levels. § Decision making authority is placed nearest to the points of action. § Importance of Decentralisation § § § Develops initiative among subordinates Develops managerial talent for the future Quick decision making Relief to top management Facilitates growth Better control Pratap Naik Classes

Organising Case 1 Home Creations Ltd. ’ is a well known chain of large department store offering various types of products under one roof. The company owns fifty stores in various parts of the country. Each store is placed under the charge of a manager who is allowed to run their stores autonomously by deciding about the products which may be promoted, appointment of staff, ways to handle customer complaints etc. As these managers have a deeper knowledge of the local situations, it enables them to take these decisions effectively keeping in view the local circumstances and consumers’ needs. This approach helps to improve customer service and at the same time serves to boost morale and increase the job satisfaction of the store managers as it empowers them to and explain use their • innovate Identify and theinitiatives. policy followed by ‘Home Creations Ltd. ’ to run their stores successfully. • Also, give any three points highlighting the importance of the approach followed as identified in part (a) of the question. Pratap Naik Classes

Organising Case 1 Home Creations Ltd. ’ is a well known chain of large department store offering various types of products under one roof. The company owns fifty stores in various parts of the country. Each store is placed under the charge of a manager who is allowed to run their stores autonomously by deciding about the products which may be promoted, appointment of staff, ways to handle customer complaints etc. As these managers have a deeper knowledge of the local situations, it enables them to take these decisions effectively keeping in view the local circumstances and consumers’ needs. This approach helps to improve customer service and at the same time serves to boost morale and increase the job satisfaction of the store managers as it empowers them to innovate and use their initiatives. • Decentralisation • Importance of Decentralisation Pratap Naik Classes

Organising Case 2 Ishita works as a corporate event coordinator in an event management company. She has been made an overall official in charge for organizing a painting exhibition for one of the clients of the company. For ensuring that the exhibition takes place successfully, she identifies the various activities involved and divides the whole work into various task groups like marketing committee, decoration committee and reception committee. In order to facilitate coordination within and among committees, she appoints a supervisor of each group. Each member in the group is asked to report to their respective supervisor of each groupand all the supervisors are expected to work as per Ishita’s orders. 1. Identify the function of management being performed by Ishita. 2. Describe briefly the various steps involved in the performance of the function of management as identified in part (a) Pratap Naik Classes

Organising Case 2 Ishita works as a corporate event coordinator in an event management company. She has been made an overall official in charge for organizing a painting exhibition for one of the clients of the company. For ensuring that the exhibition takes place successfully, she identifies the various activities involved and divides the whole work into various task groups like marketing committee, decoration committee and reception committee. In order to facilitate coordination within and among committees, she appoints a supervisor of each group. Each member in the group is asked to report to their respective supervisor of each group and all the supervisors are expected to work as per Ishita’s orders. 1. Organising 2. Organising Process Pratap Naik Classes

Organising Case 3 Anoop Gaur started 'Cat's Eye', a company for providing cyber security solutions to businesses. Its objective is to prevent, detect, respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cyber security. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day. He was delighted when he was offered a big project by the Ministry of Science and Technology. While working on the project he found that the volume of work made it impractical for him to handle all the work by himself. Therefore, he decided to expand the team. The company maintained a close liaison with an engineering college in the State. During a campus placement, Aarav and Pranshi were appointed to work for the new project. He found the new employees capable, enthusiastic and trustworthy. Anoop Gaur was thus, able to focus on the objectives and with the help of Aarav and Pranshi, the project was completed on time. Not only this, Anoop Gaur was also able to extend his area of operations. On the other hand, Aarav and Pranshi also opportunities to develop exercise by initiative. v a)got. Identify and explain briefly and the concept Anoop Gaur in the above case which helped him in focussing on the objectives. b) Also, explain any four points of importance of the concept identified in part (a) Pratap Naik Classes

Organising Case 3 Anoop Gaur started 'Cat's Eye', a company for providing cyber security solutions to businesses. Its objective is to prevent, detect, respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cyber security. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day. He was delighted when he was offered a big project by the Ministry of Science and Technology. While working on the project he found that the volume of work made it impractical for him to handle all the work by himself. Therefore, he decided to expand the team. The company maintained a close liaison with an engineering college in the State. During a campus placement, Aarav and Pranshi were appointed to work for the new project. He found the new employees capable, enthusiastic and trustworthy. Anoop Gaur was thus, able to focus on the objectives and with the help of Aarav and Pranshi, the project was completed on time. Not only this, Anoop Gaur was also able to extend his area of operations. On the other hand, Aarav and Pranshi also got opportunities to develop and exercise initiative. 1. Delegation 2. Importance of delegation Pratap Naik Classes

Organising Case 4 “Shan Spices Ltd. ” are the manufacturer of different food specific spices like Rajmaa Masala, Cholley Masala, Aaloo. Parantha Masala etc. Mr. Raghav, the owner of the company has created different departments for purchase, production, marketing, finance and human resource. There are thirty employees working in the organisation. Planning is of paramount importance to the company as Mr. Raghav believes that effective planning leads to achievement of organisational objectives. So in order to make employees focus on objectives, he issued instructions that during working hours only official matters will be discussed. He made certain rules and code of conduct for the employees to follow, according to which employees are not allowed to visit and talk to the employees of other departments except for official work. He emphasised on work performance which resulted in a)smooth Identifyfunctioning and state of the typeorganisation. of organisation mentioned in the above para b) State one feature of the concept identified in part (a) as mentioned in the above para. c) What was the purpose behind the formulation of rules for the employees that restricted their personal communication with the employees of other departments? Pratap Naik Classes

Organising Case 4 “Shan Spices Ltd. ” are the manufacturer of different food specific spices like Rajmaa Masala, Cholley Masala, Aaloo. Parantha Masala etc. Mr. Raghav, the owner of the company has created different departments for purchase, production, marketing, finance and human resource. There are thirty employees working in the organisation. Planning is of paramount importance to the company as Mr. Raghav believes that effective planning leads to achievement of organisational objectives. So in order to make employees focus on objectives, he issued instructions that during working hours only official matters will be discussed. He made certain rules and code of conduct for the employees to follow, according to which employees are not allowed to visit and talk to the employees of other departments except for official work. He emphasised on work performance which resulted in smooth functioning of the organisation. 1. Formal Organisation 2. Focus on objective and work performance 3. Avoidance of the emergence of informal organisation which may obstruct the fulfilment of organisational goals. Pratap Naik Classes

Directing Case 5 A company is manufacturing washing machines. There is a well defined system of jobs with a clear and definite authority, responsibility and accountability in the company. But people are not allowed to interact beyond their officially defined roles. As a result the company is not able to adapt to the changing business environment. The workforce is also not motivated due to lack of social interaction. The company is facing problems of procedural delays and inadequate recognition to creative talents. (i) Suggest how the organization can overcome the problems faced by it. (ii) Give any two benefits it will derive from your suggestion. Pratap Naik Classes

Directing Case 5 A company is manufacturing washing machines. There is a well defined system of jobs with a clear and definite authority, responsibility and accountability in the company. But people are not allowed to interact beyond their officially defined roles. As a result the company is not able to adapt to the changing business environment. The workforce is also not motivated due to lack of social interaction. The company is facing problems of procedural delays and inadequate recognition to creative talents. (i) Suggest how the organization can overcome the problems faced by it. (ii) Give any two benefits it will derive from your suggestion. 1. Introduction of informal organization 2. Benefit a) Faster spread of communication & quick feedback. b) It helps to fulfill the social needs of the members and enhances their job satisfaction. Pratap Naik Classes

Organising Case 6 Kiran Industries is a company manufacturing office furniture. The company chose to diversify its operations to improve its growth potential and increase market share. As the project was important many alternatives were generated for the purpose and were thoroughly discussed amongst the members of the organisation. After evaluating the various alternatives Sukhvinder, the Managing Director of the company decided that they should add ‘Home Interiors and Furnishings’ as a new line of business activity. a) Name the framework, which the diversified organisation should adopt, to enable it to cope with the emerging complexity? Give one reason in support of your answer. b) State any two limitations of this framework. Pratap Naik Classes

Organising Case 6 Kiran Industries is a company manufacturing office furniture. The company chose to diversify its operations to improve its growth potential and increase market share. As the project was important many alternatives were generated for the purpose and were thoroughly discussed amongst the members of the organisation. After evaluating the various alternatives Sukhvinder, the Managing Director of the company decided that they should add ‘Home Interiors and Furnishings’ as a new line of business activity. a) Name the framework, which the diversified organisation should adopt, to enable it to cope with the emerging complexity? Give one reason in support of your answer. b) State any two limitations of this framework. a) Divisional Structure Explanation : Advantages b) Limitation Pratap Naik Classes

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