Orange County Utilities Water Conservation Program Saving Water

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Orange County Utilities Water Conservation Program Saving Water for the Future Presented to: Orange

Orange County Utilities Water Conservation Program Saving Water for the Future Presented to: Orange County Board of County Commissioners April 1, 2008

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Water Rates § Summary

Background Water Resources Program Reclaimed Water Groundwater Supply Conservation Surface Water Supply Stormwater Aquifer

Background Water Resources Program Reclaimed Water Groundwater Supply Conservation Surface Water Supply Stormwater Aquifer Recharge

Background Water Conservation Program § Water conservation program since late 1980 s § Both

Background Water Conservation Program § Water conservation program since late 1980 s § Both breadth and budget of program steadily grown over time – – – Originally rate-based Passed Ordinance in 1993 Now, incentive, education, and regulation based with multiple initiatives § 4 full-time staff § FY 08 Budget - $1. 6 million

Background Water Conservation Program § Water Management District requirements for Public Water Supply –

Background Water Conservation Program § Water Management District requirements for Public Water Supply – – – System Audit Meter Survey Leak Detection Audit if >10% UAW Meter Replacement Program Education Program Rate Structure promoting conservation § Orange County Utilities program goes beyond the minimum requirements set by the Water Management Districts

Background Program Objectives § Modify behaviors and practices to lead to more efficient water

Background Program Objectives § Modify behaviors and practices to lead to more efficient water use § Improve and/or take advantage of new technologies to reduce water consumption § Three components – – – Education programs Incentive programs Regulatory programs Education Incentive Regulatory

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Commercial Water Rates § Summary

Water Use Profile Connections by Classification § Over 140, 000 water connections – –

Water Use Profile Connections by Classification § Over 140, 000 water connections – – 96% of connections are residential 4% of connections are commercial

Water Use Profile Water Use by Classification § Customer Water Use by Classification –

Water Use Profile Water Use by Classification § Customer Water Use by Classification – – Residential water use is 80% Commercial water use is 20%

Water Use Profile Comparison of Accounts and Use § Comparison of connections versus water

Water Use Profile Comparison of Accounts and Use § Comparison of connections versus water use by service area – – Water Use by Service Area East West Southwest Connections by Service Area

Water Use Profile By Lot Size

Water Use Profile By Lot Size

Water Use Profile Per Capita Water Usage 130 GPD/capita

Water Use Profile Per Capita Water Usage 130 GPD/capita

Water Use Profile Multi-Year Comparison

Water Use Profile Multi-Year Comparison

Water Use Profile Per Capita Comparison

Water Use Profile Per Capita Comparison

Summary Water Use Profiles § Largest customer classification and water usage is residential customers

Summary Water Use Profiles § Largest customer classification and water usage is residential customers § More than 50% of residential water use is for irrigation § Newer construction typically uses more water than older construction § Water use increases with lot size § The West and South Service areas have 41% of the accounts but represent 57% of the water demand

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Commercial Water Rates § Summary

Program Overview Education Programs

Program Overview Education Programs

Program Overview Education Programs School Programs § Blue Thumb Junior Detective Program for elementary

Program Overview Education Programs School Programs § Blue Thumb Junior Detective Program for elementary school students since 1993 § Touring the Water Facts Program for middle school students since 2003 – Partnership with the Orlando Science Center § The Wonder of Water Program for high school students 2007

Program Overview Education Programs School Programs § Waterwise Resource Action Program – Uses a

Program Overview Education Programs School Programs § Waterwise Resource Action Program – Uses a school-based method that builds • student knowledge • provides high efficiency devices to families • serves as an effective community outreach program

Program Overview Education Programs School Program § Water Color Project – – Partnership with

Program Overview Education Programs School Program § Water Color Project – – Partnership with Orlando Utilities Commission Water conservation art-themed program • High School Students (Barrels) • Elementary Students (Calendars)

Program Overview Education Programs § Millions of residents reached through media partnerships – –

Program Overview Education Programs § Millions of residents reached through media partnerships – – Orange TV programming SJRWMD “Florida’s Water - It’s Worth Saving” campaign Radio Disney campaign Florida’s Water Wealth for Our Future

Program Overview Education Programs § Thousands of residents reached through local outreach programs –

Program Overview Education Programs § Thousands of residents reached through local outreach programs – – Homeowners Associations and civic group presentations Florida Friendly landscaping seminars ‘How-To-Clinics’ at home improvement centers Displays and presentations at local libraries

Program Overview Education Programs § Other Information Sites – – Conservation Hot Line Web

Program Overview Education Programs § Other Information Sites – – Conservation Hot Line Web Site Information Messages on water bills Inserts in water bills

Program Overview Education Programs § Florida Friendly Landscape Gardens – – – West Orange

Program Overview Education Programs § Florida Friendly Landscape Gardens – – – West Orange Trail Butterfly garden Elementary and middle school demonstration gardens Orange County Administration Building Florida Friendly garden

Program Overview Incentive Programs § Toilet retrofit programs – – Replacement of high-flow toilets

Program Overview Incentive Programs § Toilet retrofit programs – – Replacement of high-flow toilets (typically 5 to 7 gal/flush) Installation of low-flow toilets Over 2, 200 toilets since 2003 Estimated water savings 19 million gallons

Program Overview Incentive Programs § Pre-rinse Spray Valve Program – – Replacement of valves

Program Overview Incentive Programs § Pre-rinse Spray Valve Program – – Replacement of valves using 5 to 7 gallons/minute Installation of 1. 6 gallons/minute valves 285 valves since 2007 Estimated water savings 48 million gallons

Program Overview Incentive Programs § Mobile Irrigation Laboratory – – Evaluation of customer irrigation

Program Overview Incentive Programs § Mobile Irrigation Laboratory – – Evaluation of customer irrigation systems Over 600 audits since 2000 Recommendations for improving system efficiency Estimated water savings 31 million gallons

Program Overview Incentive Programs § Low-flow fixture Program – – Replacement of high-flow fixtures

Program Overview Incentive Programs § Low-flow fixture Program – – Replacement of high-flow fixtures Low-flow fixture kit with showerhead, aerators and toilet tank displacement bag Over 2700 kits since 2003 Estimated water savings 19 million gallons

Program Overview Regulatory Programs § Mandatory irrigation restrictions currently: – 2 days per week

Program Overview Regulatory Programs § Mandatory irrigation restrictions currently: – 2 days per week • Citizen chooses the days – – No watering between 10: 00 am and 4: 00 pm Operable rain sensor

Program Overview Regulatory Programs § Water Watch Enforcement Program – – Door hangers and

Program Overview Regulatory Programs § Water Watch Enforcement Program – – Door hangers and written notifications to customers violating the ordinance 5 dedicated Water Watch officers Over 43, 000 violations since 2001 Cases to Code Enforcement and Special Master Hearing

Program Overview Reclaimed Water • 100% beneficial reuse since 1985 for irrigation, industrial, wetlands

Program Overview Reclaimed Water • 100% beneficial reuse since 1985 for irrigation, industrial, wetlands and recharge • 51 mgd in 2006 • Largest reuse program in Florida • Reclaimed water used for irrigation is a direct off-set of potable water use • 18 mgd for public and agricultural irrigation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Commercial Water Rates § Summary

Program Improvements Conservation Ordinances § Conservation Ordinance – – 1993 Orange County ordinance is

Program Improvements Conservation Ordinances § Conservation Ordinance – – 1993 Orange County ordinance is dated Outdoor water use in Orange County • New conservation measures offer increased savings – Conflicting district rules • SJRWMD March 2006 “U-pick” 2 days/week rule • SFWMD proposed 3 -days/week rule

Program Improvements Conservation Ordinance § Year-round, maximum two-day-per-week irrigation schedule: – Odd (Wednesday and

Program Improvements Conservation Ordinance § Year-round, maximum two-day-per-week irrigation schedule: – Odd (Wednesday and Saturday) – Even and common areas (Thursday and Sunday) § Irrigation by spray, rotor or sprinkler limited to max 30 minutes per zone, max 1 -inch/week § Only one form of irrigation allowed per area § Rain sensors as required by Florida law (1991) must be working

Program Improvements Conservation Ordinance § Over watering is common–and bad for lawn and landscape

Program Improvements Conservation Ordinance § Over watering is common–and bad for lawn and landscape health. Most turf and plant diseases are from root rot and fungus § Many Florida lawns and landscapes would thrive better on less than 2 days/week watering § Voluntary irrigation schedules don’t save water § Mandatory outdoor restrictions achieve reliable and permanent water savings

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Commercial Water Rates § Summary

Program Improvements Landscape Ordinance § To promote the values and benefits of water efficient

Program Improvements Landscape Ordinance § To promote the values and benefits of water efficient landscaping § Seven areas need to be addressed – – – – Planning and Design Soil Analysis Appropriate Plant Selection Practical Turf Areas, restriction in size of turf areas Efficient Irrigation Use of Mulches Appropriate Maintenance § Will ensure more efficient water use

Program Improvements Landscape Ordinance Potential 30% Water Savings

Program Improvements Landscape Ordinance Potential 30% Water Savings

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Commercial Water Rates § Summary

New Programs and Projects § Blue Ribbon Neighborhood Program – Kickoff in 2008 §

New Programs and Projects § Blue Ribbon Neighborhood Program – Kickoff in 2008 § Study on use of evapo-transpiration systems and moisture sensors – Working with University of Florida § Stakeholder Group Projects – – Large Property Irrigation Focus Group Home Builders Association Florida Irrigation Society OC Homeowners Association

New Programs and Projects § Opportunities to use reclaimed water for commercial toilets Toilet

New Programs and Projects § Opportunities to use reclaimed water for commercial toilets Toilet flushing estimated to be 80% of water use in commercial buildings – Processing plans for new commercial building with estimated potable water savings of 10 million gallons per year – Will require special provisions to ensure backflow prevention and signage to meet FDEP –

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Water Rates § Summary

Water Rates § Water Rates and Conservation – Increased conservation is a cornerstone of

Water Rates § Water Rates and Conservation – Increased conservation is a cornerstone of the Water Resources Program Use – Water conserving rate structures and higher prices signals are components of the Conservation Program Price

Water Rates § Recent focus has been on residential water rates Apply to 96%

Water Rates § Recent focus has been on residential water rates Apply to 96% of our customers – These customers use 80% of water – Increasing block rate structure – • Promotes conservation

Water Rates § Commercial Water Rates Apply to 4% of our customers – These

Water Rates § Commercial Water Rates Apply to 4% of our customers – These customers use 20% of water – Uniform base rate for all water used – • Does not promote conservation

Water Rates § Residential Rates – Volume Charge 0 – 3, 000 gallons 4,

Water Rates § Residential Rates – Volume Charge 0 – 3, 000 gallons 4, 000 – 10, 000 gallons 11, 000 – 20, 000 gallons 21, 000 – 30, 000 gallons Above 30, 000 gallons $0. 95 per 1, 000 $1. 27 per 1, 000 $2. 52 per 1, 000 $4. 26 per 1, 000 $7. 21 per 1, 000 § Commercial Rates – Volume Charge 0 – 3, 000 gallons 4, 000 +gallons $0. 95 per 1, 000 $1. 27 per 1, 000

Water Rates § Commercial Rate Challenges – Commercial customers have a wide range of

Water Rates § Commercial Rate Challenges – Commercial customers have a wide range of consumption patterns depending on the nature of their business – Difficult to determine how much of their indoor usage is discretionary – Irrigation is discretionary

Water Rates § Focus on implementation of a conservation rate structure for commercial irrigation

Water Rates § Focus on implementation of a conservation rate structure for commercial irrigation meters – Introduces conservation rates to commercial customers – Targets discretionary use of water – Does not adversely impact the non-discretionary water use § Consider applying similar concept to residential irrigation meters

Water Rates § Remove lifeline rate for commercial customers § Develop a new structure

Water Rates § Remove lifeline rate for commercial customers § Develop a new structure and pricing for irrigation meter customers for FY 09 § Review all other water rate structures and pricing and consider adjustments for FY 09 § Work session prior to July

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation

Water Conservation § Background § Customer Water Usage Profiles § Program Overview § Conservation Ordinance § Landscape Ordinance § New Programs and Projects § Commercial Water Rates § Summary

Summary § We have done much to promote water conservation and reduce per capita

Summary § We have done much to promote water conservation and reduce per capita consumption – – Education Incentives Regulatory Reclaimed Water § Increasing investment in conservation – – – FY 07 $1. 1 million FY 08 $1. 6 million FY 09 $2. 0 million § We are effecting change in water use

Summary § We need to do more – – – – Ordinances Policies Water

Summary § We need to do more – – – – Ordinances Policies Water Management Districts Analyze existing programs Best Practices Staff Budget Water Rates

Summary § Water Conservation Master Plan – – – Conservation Ordinance Landscape Ordinance Water

Summary § Water Conservation Master Plan – – – Conservation Ordinance Landscape Ordinance Water Rates Reclaimed Water Resources Marketing Plan § We will continue to effect change in water use

Orange County Utilities Water Conservation Program Saving Water for the Future Presented to: Orange

Orange County Utilities Water Conservation Program Saving Water for the Future Presented to: Orange County Board of County Commissioners April 1, 2008