Oracle Credit Management An easy solution for evaluating

Agenda § Introduction § Process Overview § Issues § Solution Overview § Challenges §

TIBCO Software Inc. § TIBCO Software Inc. is a leading business integration and process

Process Overview Prospects/customers Credit Management team Sales Team Decision Recommendation Customers © 2007 UBEX

Terminology § Party – A party is a person, organization, or collection of parties

Current Scenario Parent Party 3 COM(Parent) Parent Customer/ Account Reporting Relationship Party (3 COM

Issues § Business Issue § No global visibility of credit worthiness at customer parent

Future Scenario Credit Limit at parent party level in USD will be shared by

Solution Options Option Implement 3 rd Party Software Advantages § Short implementation time Disadvantages

Oracle Credit Management, a member of receivables and revenue management helps to improve the

Solution Overview Prospects/customers Credit Management team Sales Team Decision Recommendation Customers © 2007 UBEX

Processes Supported in OCM § Credit limit at the parent party level § Approval

Implementation Features § Credit limit for group of customers at the parent party level

Setup – Credit Scores © 2007 UBEX Corporation and TIBCO Software Inc. . 14

Setup – Checklists © 2007 UBEX Corporation and TIBCO Software Inc. . 15

Setup – Credit Analyst Assignments © 2007 UBEX Corporation and TIBCO Software Inc. .

Credit Application © 2007 UBEX Corporation and TIBCO Software Inc. . 17

Analysis – Case Folder © 2007 UBEX Corporation and TIBCO Software Inc. . 18

Analysis - Case Folder Review © 2007 UBEX Corporation and TIBCO Software Inc. .

Performance Review © 2007 UBEX Corporation and TIBCO Software Inc. . 20

Challenges § Relatively New Module § Customizations specific to TIBCO § Credit worthiness management

Benefits of Implementation § Completely integrated credit review and approval process § Real time

Costs of Implementation § Infrastructure § No additional hardware and instance § Licensing §

Conclusions § Better business process § Improved productivity § Assessing credit ahead of time

Ubex Corporation § Ubex Corporation is a premier provider of end-to-end solutions based on

© 2007 UBEX Corporation and TIBCO Software Inc. . 26

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Oracle Credit Management: An easy solution for evaluating customer credit worthiness Gaurav Tomar TIBCO Software Inc. gtomar@tibco. com Usha Raghavan Ubex Corporation usha. raghavan@ubex. com Jan 17, 2007

TIBCO Software Inc. § TIBCO Software Inc. is a leading business integration and process management software company that enables real-time business. § With over 2, 500 customers, TIBCO has given leading organizations around the world better awareness and agility— what TIBCO calls The Power of Now®. § TIBCO is recognized by top analysts for both market and technological leadership in service-oriented architecture (SOA) and business process management (BPM) domains. § Visit www. tibco. com for more information © 2007 UBEX Corporation and TIBCO Software Inc. . 3

Terminology § Party – A party is a person, organization, or collection of parties that can enter into relationships with other parties. § Customer/Account – The accounts are associated to the party and all transactions (orders, invoices etc. ) are linked to account. § Sites – The locations (seen as addresses on customer form) are sites. E. g. Bill To, Ship To etc. © 2007 UBEX Corporation and TIBCO Software Inc. . 5

Current Scenario Parent Party 3 COM(Parent) Parent Customer/ Account Reporting Relationship Party (3 COM – EU) Party (3 COM – LA) Customer/ Account Bill to Site © 2007 UBEX Corporation and TIBCO Software Inc. . Credit Limit at Customer level in different currencies 6

Issues § Business Issue § No global visibility of credit worthiness at customer parent level § Credit approval is manual § SOX documentation § Occasional occurrence of shipping goods to bad debt customers § Delay in the shipment due to delay in the credit validation of the customer § Possibility of storing redundant customer Credit data § Possibility of data entry error § Disconnected and manual processes © 2007 UBEX Corporation and TIBCO Software Inc. . 7

Future Scenario Credit Limit at parent party level in USD will be shared by group of customers in hierarchy Parent Party 3 COM(Parent) Parent Customer/ Account Party Relationship Bill to Site (Optional) Party (3 COM – EU) Party (3 COM – LA) Customer/ Account Bill to Site © 2007 UBEX Corporation and TIBCO Software Inc. . 8

Solution Options Option Implement 3 rd Party Software Advantages § Short implementation time Disadvantages § Disparate systems § Licensing cost § Retraining of users Enhance existing system § Proprietary processes supported § Long development time Implement Oracle Credit Management § Short implementation time § Retraining of users § Product flexibility helps support proprietary processes § New module © 2007 UBEX Corporation and TIBCO Software Inc. . 9

Oracle Credit Management, a member of receivables and revenue management helps to improve the timeliness of the credit decision making process based on the credit data collected for customers and prospects. It helps to achieve: § Established credit policies and standards for customers and prospects across the enterprise § Periodic credit review and assessments § Flexible credit scoring models for customers and prospects § Monitor existing customers’ payment practices throughout the business relationship § Seamless integration with Dun & Bradstreet © 2007 UBEX Corporation and TIBCO Software Inc. . 10

Processes Supported in OCM § Credit limit at the parent party level § Approval process within Oracle § Automated on-Line Credit Application § Checklist to identify required and optional data points to be collected during a credit review § User-defined credit scoring models § Case folder, central repository for credit review information § Recommendations for each credit applications § Performance measurements of customers § Single currency credit limit (USD) in a multi-currency setup § Periodic credit reviews © 2007 UBEX Corporation and TIBCO Software Inc. . 12

Implementation Features § Credit limit for group of customers at the parent party level § Parent Party level credit limit in single currency § Classify customers for credit - High risk, Medium risk, Low risk § Multiple checklist for combination of Credit Classifications and review type § Automate recommendations for low risk customers § Intelligent Review and Approval Routing § Credit applications for review and approval by region (US, APAC, EMEA) § Enable credit application approval from multiple credit managers § Custom programs § Facilitate initial credit limit determination § Build customer relationship programmatically § Automation of initial credit application © 2007 UBEX Corporation and TIBCO Software Inc. . 13

Challenges § Relatively New Module § Customizations specific to TIBCO § Credit worthiness management modeling § Defining new business process § Coordination and Training globally with different business units © 2007 UBEX Corporation and TIBCO Software Inc. . 21

Benefits of Implementation § Completely integrated credit review and approval process § Real time information available § Minimized data entry error § More in sync data § History of credit increments § Sox related requirement fulfilled § Better customer relationship © 2007 UBEX Corporation and TIBCO Software Inc. . 22

Costs of Implementation § Infrastructure § No additional hardware and instance § Licensing § No additional licensing required for users § Implementation time is short § Training § Minimal © 2007 UBEX Corporation and TIBCO Software Inc. . 23

Ubex Corporation § Ubex Corporation is a premier provider of end-to-end solutions based on Oracle Applications § Ubex is an Oracle Certified Partner § Visit Booth # 14 today or www. ubex. com for more information § Enter for a chance to win Nintendo Wii !!! © 2007 UBEX Corporation and TIBCO Software Inc. . 25