Opportunity Time Workshop Home of unlimited opportunity Opportunity

Opportunity Time Workshop Home of unlimited opportunity.

Opportunity “Luck is what happens when preparation meets opportunity”. Home of unlimited opportunity.

Opportunity Time Certification Criteria For New Associates 1. Complete Fast Track 2. Online course “Converting Calls” 3. A minimum of 9 hours of sitting the front desk with a qualified sales associate. – All opportunity calls during this period of time will go to the seasoned agent. 4. Preview / caravan inventory. 5. Attend Opportunity Time workshop. 6. Opportunity Time Assessment. Home of unlimited opportunity.

Opportunity Time Certification Online Course “Converting Calls During Opportunity Time” Home of unlimited opportunity.

Opportunity Time Tips to Converting a Lead 1. The Proper Greeting “Thank you for calling Weichert, Realtors. This is Kathy. How may I help you? ” Home of unlimited opportunity.

Opportunity Time Tips to Converting a Lead 2. The information given out to the caller should be limited. The goal is to get a face-to-face meeting appointment for every lead call. Home of unlimited opportunity.

Opportunity Time Tips to Converting a Lead 3. Ask probing questions and listen for the caller’s hot buttons. Use the “Answer & Ask” technique. Home of unlimited opportunity.

Opportunity Time Tips to Converting a Lead 4. Get the caller’s name & contact information. Repeat information back to the caller to confirm accuracy. Home of unlimited opportunity.

Opportunity Time Tips to Converting a Lead 5. NEVER leave the caller “hanging” on the phone. Use this time to build rapport and discover their needs and wants. Home of unlimited opportunity.

Opportunity Time Mindset of the Caller Most perspective buyers call to gather information about a property to decide if they should eliminate this property from their search. Home of unlimited opportunity.

Opportunity Time Prepare for the Opportunity 1. Know the inventory. – – Caravans Sales meetings Preview homes Check MLS & Hotsheet daily 2. Practice the Dialogue – The more you practice, the more natural you will sound. Home of unlimited opportunity.

Opportunity Time Prepare for the Opportunity 3. Gather your stationary. – – Daytimer calendar Contact Management Piece Paper / Pen Dialogue Sheet 4. Prepare for walk-ins. – – – Professional dress Name tag Business cards Home of unlimited opportunity.

Opportunity Time Prepare for the Opportunity 5. “The Phone is Ringing…” – Listen. – Take notes. Home of unlimited opportunity.

Opportunity Time Success Dialogue to Build Rapport: Uncover Needs & Wants Home of unlimited opportunity.

Opportunity Time Success Let’s Practice!! Home of unlimited opportunity.

Opportunity Time Converting Calls into Opportunities 1. 2. 3. 4. Answer the phone in a professional manner. Take control of the call. Get caller’s name & contact information. Handle eliminator questions effectively. Use the “Answer & Ask Technique”. 5. Identify caller’s needs and wants. 6. Always ask if the caller is aware of their buying power. Introduce to Gold Services Mgr. 7. Convert call to face appt. in your office. Home of unlimited opportunity.

Winning Equation Preparation + Practice = Appointments & Activities Home of unlimited opportunity.