OPMs Leadership Webinar Series Thanks for joining The
OPM’s Leadership Webinar Series Thanks for joining! The webinar will begin promptly at 2: 00 PM Eastern. [End Time: 2: 45 PM Eastern] Center for Leadership Development Developing Visionary Leaders to Transform Government LEADERSHIP. OPM. GOV | CLDConnect@opm. gov | 888 -676 -8001 OPM HR SOLUTIONS by government, for government HR Solutions | 1900 E Street NW Washington, DC 20415 | www. opm. gov/HRS | 202 -606 -8001 12/16/2021 1
Inclusive Leadership in a Virtual Landscape Presented by Maria Morukian Faculty, Center for Leadership Development Moderator: Mo Sook Park Center for Leadership Development Developing Visionary Leaders to Transform Government LEADERSHIP. OPM. GOV | CLDConnect@opm. gov | 888 -676 -8001 OPM HR SOLUTIONS by government, for government HR Solutions | 1900 E Street NW Washington, DC 20415 | www. opm. gov/HRS | 202 -606 -8001 12/16/2021 2
Strategic Alignment President’s Management Agenda Key Driver of Transformation People – Workforce for the 21 st Century OPM Strategic Plan Initiatives • • 12/16/2021 Improve integration and communication of OPM services to Federal agencies Optimize Agency Performance 3
Norms • • • 12/16/2021 Have access to chat box and be ready to type Be at a screen rather than on your phone If you must use phone, please mute yourself Stay off all other work and phones! Participate actively with full presence Ask for what you need (on chat) 4
About Maria Morukian • CLD Faculty since 2016 • Facilitator and coach • Held leadership positions with Management Concepts, State Department, and National Multi. Cultural Institute • Faculty at American University 12/16/2021 5
What we will cover today • The importance of fostering inclusive teams • How implicit biases influence perceptions and behaviors in the workplace • Micro-expressions and their impact on our team dynamics • Strategies to build inclusive teams in a virtual environment 12/16/2021 6
Chat Question What are some examples of inclusive behaviors on a team? 12/16/2021 7
Diverse and Inclusive Teams… • • 12/16/2021 Have higher levels of performance Engage in better problem solving Are more innovative and creative Attract and retain top talent 8
Biases Impact Our Perceptions Who is like me? Whom do I trust (or distrust)? Who is more dependable? Who is a leader? Who is credible?
Bias in Action: Example 1 Confident, Dependable, Analytical 12/16/2021 Organized, Enthusiastic 10
Bias in Action: Example 2 Marianne 12/16/2021 Da. Shawn 11
Bias in Action In 2016, the USDA used blind applications for SES positions and increased the number of women and people of color by 50% in 6 months. 12/16/2021 12
Stereotypes Erode Teams Want a trophy, Kid? 12/16/2021 #okboomer 13
Relationships are comprised of Micro-Expressions Micro-expressions are subtle, often unintentional or unconscious behaviors that add up to have lasting positive or negative impacts.
Micro-Affirmations • • • Encouragement Smiles, eye contact Benefit of the doubt Helpful feedback Sponsorship and mentoring
Micro-Inequities or Micro-Aggressions • Frequently interrupting • Discrediting or diminishing contributions • Consistently forgetting or mispronouncing names • Harsher criticism of work
Scenario 1 Lacey is on a conference call and her coworker Josh mentions in an offhand comment an upcoming assignment their supervisor asked him to take the lead on. Others on the call seem to be familiar with the assignment, but this is the first Lacey has heard of it.
Scenario 2 Jacob has never worked remotely before this and is frustrated with his team. He finds himself constantly being interrupted by other team members who don’t seem to even acknowledge his presence. Jacob’s been partnered on a new project with a coworker, Eliza is slow to respond to his emails to meet, is late to their meeting, and exhales her breath when Jacob asks questions.
Building Inclusive Virtual Settings How and with whom is info shared? Who gets credit? Who gets “air time”? Who’s on the invite list? When and how are decisions made?
Feedback • What is one thing you can take away from today’s webinar? • Are you interested in going deeper and learning more about this topic? 12/16/2021 20
OPM HR SOLUTIONS Center for Leadership Development Open enrollment courses & certificate programs for leadership and professional development Virtual learning ecosystems to support the human capital lifecycle throughout government Development programs focused on building decision-making skills through human-centered design and process improvement >> LEADERSHIP. OPM. GOV 12/16/2021 Fellowship programs to recruit and develop leadership skills for highlyqualified talent for Federal agencies Certification programs built specifically for government skills for various professions, such as the Federal HR Institute Customized development program solutions to meet agency-specific needs >> CLDConnect@OPM. gov 21
Thank you for your participation and service to our nation! Presented by Maria Morukian Faculty, Center for Leadership Development Maria. morukian@opm. gov Center for Leadership Development Developing Visionary Leaders to Transform Government LEADERSHIP. OPM. GOV | CLDConnect@opm. gov | 888 -676 -8001 OPM HR SOLUTIONS by government, for government HR Solutions | 1900 E Street NW Washington, DC 20415 | www. opm. gov/HRS | 202 -606 -8001
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